Customer Ratings & Reviews
- Model:
- OLED55C1PUB
- SKU:
- 6453324
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the exceptional picture quality, vibrant colors, and smooth gaming experience of the LG 55" Class C1 Series OLED 4K UHD Smart webOS TV. They appreciate the easy setup process and find the price to be reasonable for the offered features. While some users find the remote control to be a bit tricky to use, most agree that the overall experience is well worth the investment.
This summary was generated by AI based on customer reviews.
Invest in extended warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it but the OLED screen died 18 months after we purchased it.
No, I would not recommend this to a friendMiss my Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miss my Samsung. Purchased for new game consoles. Picture is super dark. Have to switch settings frequently. Genuinely not a fan.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn
It's not even the best TV to watch either
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is overhyped for PC use, and I don't like how LG played G-Sync gamers into using this as a monitor.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Color, Refresh rateCons mentioned:Burn-in
Best tv I have gotten!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv it does 120fps at 4k with both my XSX and Ps5. when I got the tv I was worried about burn-in I have now used the tv for 3114 hours and I have no burn-in. the longest I play games is around 6 hours at a time. I Don't watch sports or news so I can't say if the logo would burn in overtime but I do watch YouTube and I Dont have any logos from them on my tv. I'm pretty confident at this point I will never see burn-in on this tv unless I keep the same thing on for days at a time. when I first got the tv I was paranoid about burn in and I Dont even think about it anymore! I would 100% buy this tv again it is worth every penny! The picture and sound are amazing. The brightness level for me is no problem because the blacks are perfect you don't need super bright lights when you can get deep blacks. I also am Sensitive to light so I'm very happy with the brightness!!
I would recommend this to a friend LG is over rated.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TRASH. The lg tv’s are the most over rated tv’s on the market. The Sony 55 x90j destroys this tv in every way.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
No 5.1 passthrough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fine, LG seems to think that sound doesn't matter. The TV only passes through stereo sound. The TV will not passthrough 5.1 so if you don't have a spankin new audio system STAY AWAY. LG also has not noted any intention to update to fix this. I did not expect this problem from a $1000+ piece off equipment. and regret the purchase
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Picture too dark.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dark. I tried messing with the settings but it is still too dark.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dim and Color Problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brightness is unreasonably low, it is about 25% of the brightness as a standard LED. The menu is also very hard to navigate for less tech savvy. I did like that the remote was a pointer with motion controls. Also Colors on movies looked great but colors on the Nintendo switch looked wrong, no amount of tweaking seemed to fix it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
TV 55inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two TVs were delivered cracked and un installable.
I would recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG OLED TV 55"
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at first but backlight burns out quickly. If you buy a LG get the warranty.
No, I would not recommend this to a friendIt turns off by itself
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months the tv started turning off by itself. Called LG and the tech said the problem is the main panel. Now i have to wait weeks or months to get this problem fixed. Waste of money. Don't buy this tv doesn't last.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. We are disappointed to see that this happened, and we want to thank you you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
Geek Squad Certified...Giant Pixel Line day 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box item 'like new' and geek squad certified. Turned on TV and it had a top to bottom pixel line of blown out white pixels. And the oled screen has no protective sheet in the box. Lame.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Stay away from LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is being returned. This product has questionable quality. I would not recommend this or any other product produced by LG. Additionally, LG Customer service would not return my phone calls.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Ads ads ads!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped a good bit of money on this TV, now there are ads popping up even after turning off all settings related to ads. Absolutely unacceptable.
No, I would not recommend this to a friendPaid $2000 and doesn't work today.11/11/2021
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Sept 11 and now it needs an update that requires a tech visit which is not available for 12 days. Tech line is hanging up. Can't get through. Not happy at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
- Pros mentioned:Gaming, Picture quality
Superb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the best investment I ever made. I own the 65 inch model. The picture quality is superb. Actually, everything is superb. The sound is the best I have ever had from a TV. Using the smart apps is a breeze - everything opens quickly, and runs flawlessly. Connecting to my home wifi is easy and quick. I also use an over the air antenna for local content, and this TV picks up more channels than any of my previous TVs. My guests love it because it has a great viewing angle. I have had my LG C1 for over a year and there have been no issues. The Magic Remote is fabulous. You can get this TV at a greatly reduced price to the LG C2, which is just a very slight upgrade to the C1. Do yourself a favor, and just get the C1. You will save hundreds of dollars and will not be disappointed. Oh and by the way, gaming is spectacular on the C1. Just a superb TV all around.
I would recommend this to a friend Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed the whole tv looks blurry up close and from far as well it’s a overall bad tv my 2019 Samsung can do a better job at 4K then this tv do not buy!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Best Buy's Failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is very complicated to use streaming apps, but Best Buy did not provide me with instructions, even though I paid $150.00.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Only lasted for 1.5 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1,5 year of use and now it's brocken. Warranty is only for 1 year.
No, I would not recommend this to a friendUnhappy with LG OLEDTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was to dark and not clear. I returned the television. It does not compare to my 2015 Samsung Televison.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
