Customer Ratings & Reviews
- Model:
- OLED55C1PUB
- SKU:
- 6453324
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the exceptional picture quality, vibrant colors, and smooth gaming experience of the LG 55" Class C1 Series OLED 4K UHD Smart webOS TV. They appreciate the easy setup process and find the price to be reasonable for the offered features. While some users find the remote control to be a bit tricky to use, most agree that the overall experience is well worth the investment.
This summary was generated by AI based on customer reviews.
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Tv in 2021. It worked awesome for 3 years, now the screen has gone out and the tv will not come on. Lg will not fix only has 1 year warranty . There are many people online with this same issue. Google lg C1. I only buy top tier products. I have never had a tv to go out ever and I have been buying tvs since 2002. I want my tv fixed. I’m not paying for a tv that breaks within 3 years. I have other lg products that have also went out early too. If someone doesn’t get up with me ASAP. I’m going write a honest review on them too. Needless to say those went out early too. Look at my acct. You can see that I’m not lying.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Lg not a good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an LG oled and it broke in 2 years. Second lg replacement in 4 years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
- Cons mentioned:Burn-in
Severe Burn-In
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never purchase another LG TV again. I bought a highly rated, expensive LG TV several years ago. After about 3 years, it had severe burn-in issues that dramatically altered the picture and color. This was a common problem and LG did absolutely nothing when I contacted them. Be forewarned before you buy an LG TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Delivery service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience.....the guys just dropped the TV off & didnt connect it at all or mount it or hall away the old Tv. My Tv is just sitting here in a box & I asked him would he at least connect it/hooked it up for as that what my ordered stated & he didn't ...I want a call back from Manager & that is unacceptable & i paid for the total tech at time of purchase as well
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery of your TV was less than satisfactory. We certainly hope that you were able to resolve this issue with Best Buy. We are truly sorry for the inconvenience caused. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. ^Daphane
Piece of Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power module failed after a little over a year after purchase and it costs more to repair than to buy a new TV. LG was no help. Search the internet "LGOLED keeps shutting down" lots of people having this problem and LG will not do anything about - your loss
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
