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Customer reviews

Rating 4.8 out of 5 stars with 2088 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Rating 4.4 out of 5 stars with 18 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 2,088 reviews
  • Rated 5 out of 5 stars

    OLED for the WIN!

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    Posted .

    I always wanted to purchase an OLED TV, especially after my last plasma TV gave out. I am usually an early adopter to technology, but pricing had me wait this long. I went to my local Best Buy to visit my future purchases as usual, and looked at the new Samsung OLED and the Sony OLED TV's. Pricing once again stopped me on that day from purchasing an OLED. This is in my bedroom so i wasnt looking to spend crazy money. Enter the LG C1. I did see it in the store but didn't look at the price. It wasnt until I came home and looked online, that i saw the price of this TV! A 55 inch C1 for $1099.00? Yes please! Man I am so hooked on OLED now! We use YouTube TV and stream everything else. Picture quality is absolutely beautiful, and as close as the plasma TV's i owned! 4K is absolutely stunning! 1080P looks just as nice! My XBOX SERIES X feels like new again! Gaming has never been so smooth. I don't notice any lag and I love how i can change the TV according to the type of game I'm playing. Tons of picture settings if your inclined to do change some defaults. This is an ISF calibrators dream TV. The remote control is easy to use and is magic. ;-) Web OS seems OK but i use a Roku Ultra box, so i cant really comment on its use. Sound quality is good and it passes for my bedroom, but I will be exploring a sound bar option Installation out of the box was very easy. My wife and myself had it unpacked and on the TV stand in about 25 minutes. Setup was quick and easy. This is my first LG experience (I'm a Sony guy) but im very happy so far. Thank you LG for lowering the price of this TV to a level I was happy to pay! I will be buying OLED going forward. So happy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Picture

    Rated 5 out of 5 stars

    SIMPLY STUNNING!

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    Posted .
    Owned for 1 month when reviewed.

    The picture quality and sound of this TV is amazing! I'm going to run through the highlights of this TV, dislikes, and annoyances. 5.1 surround home theater still puts the tv speakers to shame though. Magic remote is very cool too. PICTURE AND SOUND When viewing 4K HDR and Dolby Vision content with this tv the picture quality will blow you away. So much detail and so much depth of color. OLED is everything they say it is. Perfect blacks and amazing contrast. PICTURE SETTINGS Turn off energy saving mode. Set color dept to 55 and white balance to 50 for most accurate color settings. I prefer white balance (warm vs cold) in the 5-30 range though. For SDR content, turn off most if not all of the picture enhancement settings. Also for SDR content, if the picture seems too dark or shadow areas lack detail, try bumping "screen brightness" up a little, or lower the gamma to 1.9, or try a different "auto dynamic contrast" setting. If the tv is in a dark room or a room that doesn't get a ton of natural sunlight, turn the "OLED pixel brightness" down (I like around 80). This will help protect the pixels as well. If the brightness of some scenes is too powerful, adjust "peak brightness" setting. I leave filmaker mode off and turned AI Brightness adjust off. Color upgrade setting of low or medium works best for most content. Leave contrast at 100 for all picture modes. For SDR content keep sharpness setting on the lower end and for UHD content sharpness setting in the middle of the range. BUILD QUALITY The materials and quality of this tv are very high. Looks and feels high end. Amazing how thin the screen is and how slim the bezel is. INPUTS Make sure the settings of your connected devices are set correctly to take full advantage of this tv. I didn't realize my firestick was set to 1080P for some reason. Chased my tail for hours trying to mess with the tv settings when it was the firestick. DOLBY VISION/HDR CONTENT Youtube does not support dolby vision or dolby atmos yet. Some youtube video titiles are misleading. Search online for apps or shows/movies that support dolby vision. ANNOYANCES Every once in a while when playing 4K content the screen will flicker for a split second. Not sure if it's the tv, or the content itself, or the device connected to the tv. AI birghtness currently only works for dolby vision content. I wish the remote had a quick launch button to change the OLED pixel brightness setting for day vs nighttime viewing OR if for a given picture mode you could set a daytime brightness level and a nighttime brightness level and there was a quick way to switch between the two. INTERNET CONNECTION If you are connecting to internet via LAN (ethernet) buy a LAN to USB connector. The LAN port built into the tv is limited to 100mbps. Cable matters and TP-Link are both known to work and will allow up to 300 or even 350mbps if your internet is capable of those speeds. Turn of WIFI in tv settings so the tv will automatically discover the inter connection through the USB port. "TP-Link USB to Ethernet Adapter, Foldable USB 3.0 to 10/100/1000 Gigabit Ethernet LAN Network Adapter"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've Ever Owned

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    Posted .
    Owned for 2 months when reviewed.

    I bought this TV to replace an old LED TV who's screen was muddy and dark and I'm impressed. The picture quality is amazing, no haloing, excellent blacks, fantastic for gaming, and much brighter than my old LED. But the biggest reason was compatibility with all the major HDR formats. HDR10, HLG, and Dolby Vision are included out of the box and that's something that is very rare. My only major complaint is the lack of HDR10+, but Dynamic Tone Mapping should help with that. Overall, I'm very pleased with my purchase and I think most people will be as well. But if you have a well-lit room, maybe hold off as this TV doesn't get very bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted .
    Owned for 9 months when reviewed.

    Hands down OLED's are the best way to view movies, the ability to get deep rich colors are second to none. Do yourself a favor and see with your own eyes. As for the downside their not as bright as the LED & QLED television's, So their not the best option for really bright rooms... My living room is fairly bright and I'm not seeing any issues... I currently own both the CX 65 and the C1 55, I personally think the C1 looks better... As i stated before go to your local Best Buy and see them in person, you won't be disappointed...

    I would recommend this to a friend
  • Pros mentioned:
    Design, Gaming, Picture

    Rated 5 out of 5 stars

    Wow! The best picture now has amazing sound!!

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    Posted .
    Owned for less than 1 week when reviewed.

    Let me start by saying that I am a hardcore skeptic. Im never one to buy into marketing ploys or the newest tech gimmicks. I prefer to make my own conclusions, usually involving overly extensive research and always only after some actual hands on with the product. That being said, boy did LG out do themselves with the new C1! If you're reading this review I will assume you already know that OLED is by far the best picture quality on the current market. The LG C1 is as good as gets without going into the luxury tier. As with all OLED panels the picture is second to none. But where the C1 really shines is inside the unit. There are a mind numbing ways to fine tune and customize your viewing experience to exactly suit your viewing environment and content. Integrated AI can adjust picture and sound based what you're watching and where you're TV is located. Connects seamlessly to the next gen Xbox Series X console without any issues literally just plug and play and all advanced functions are working perfectly including the elusive Dolby Vison for gaming @120hz!! Supports just about any and all streaming services and the new updated WebOs operating system is still just as slick and smooth yet deep and customizable as ever. This year's model has a few new additions including Flim Maker mode and the very nifty new Game Optimizer mode. The build quality is exceptional as well. The back and base are made of metal and the rest from dense solid plastic that feels like metal. This thing is solid and looks sleek and pretty. However it is quite heavy. All this is great and the new though not groundbreaking are very nice. However, thats what expect from an Lg OLED. The real surprise and to me the biggest upgrade from previous models is the sound. Why aren't people talking about this more!? Maybe since this model is so new. Even LG in my opinion could do a lot more to focus and promote this hugely improved quality. I was just blown away with the quality and depth of the internal speakers. With Dolby Atmos integrated and easy Bluetooth connectivity as well as ability to synch with mobile devices and wireless headsets everything you need is there. And it all works. Put it this way I already had a slightly older $500 7.1 surround Samsung Theater speaker system in room, but after testing the Tv didn't bother hooking it up! The internal sound quality with active Dolby Atmos is only slightly weaker than my expensive theater system. And the benfit along with cleaner look of not having all those speakers all around the place was worth the trade off. All things considered if you can afford it this is by the best TV on the market for 2021. I would recommend it anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARNING! Once you go OLED nothing else will do

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    Posted .
    Owned for 3 weeks when reviewed.

    After finally purchasing my dream gaming TV, a group of pixels turned super white creating a vertical and horizontal line. Pixel Refresher helped a little, but I was concerned this could happen again so instead of just replacing it, I returned the C1 and exchanged it for the QN90A. Unfortunately, it only took a couple of hours with the Samsung to regret my decision. There's just no comparison. Mini LED just can't compare to the contrast of an OLED. I'll be returning the QN90A tomorrow and picking up another C1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    Owned for 3 weeks when reviewed.

    Best viewing experience I’ve ever had on a tv! Love every form of media you can consume on it, deep rich blacks, vibrant colors, silky smooth frame rates. Couldn’t recommend this product more, and will say it’s definitely my most confident and most informed purchase yet. Was also blown away at the quality of the down firing built in speakers; pleasantly surprised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch LG G1 Oled, sound bar and new mount

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    Posted .
    Owned for 3 weeks when reviewed.

    Geek Squad installed the mount and tv in the garage. They made sure I was satisfied with positioning of tv and mount. Excellent service. This tv has been great for the NHL playoffs. Plus all sports I have experienced with TV. The new perspectives I see watching old movies from the 1930’s-1960’s is interesting and pleasing. Basically I am very satisfied with the LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    Owned for less than 1 week when reviewed.

    Incredible TV. ( 55'' C1) I use it for streaming and gaming (Xbox Series X and PC). Setup was not difficult but not extremely easy. It does everything well exceedingly so far. The quality is perfect. Airplay works fine too. For PC g-synch worked fine with 3080. Highly recommended if you want a state of the art TV. Note: I only have it for a few days so my views might change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    Owned for 2 weeks when reviewed.

    I UPGRADED my bedroom TV, our first smart TV we looked and compared several brands/features/prices, We have another LG so decided on this brand. Great picture, sound, features, and price very HAPPY with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .

    Would not fit in our compact SUV, so we rented a cargo Van. Instructions weren’t to clear on how to install the stand but was somewhat easy after a few minutes. Using a smart phone setup was a breeze, was able to login on all streaming apps within seconds. Sound is pretty epic along with picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Outstanding TV

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    Posted .
    Owned for 1 month when reviewed.

    This television is incredibly detailed, accurate and smart. Now that we have used it for a month, and understand the settings, it is just an incredibly enjoyable experience to watch. We look forward to the experience every time the ON button is pressed. The only issue with this LG Oled TV is the difficulty of watching LED TV’s when we visit family members. It is a transformative experience in TV technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown away

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    Posted .
    Owned for less than 1 week when reviewed.

    Best tv I have had so far… I have the LG 70’ nano cell uhd and this one blows it out of the water. Everything about this tv is gorgeous, the 4K movies look amazing on my Xbox

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Great TV and price!

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    Posted .
    Owned for 2 weeks when reviewed.

    I bought another LG because the first one was so good! The stand is way to low to put a sound bar in front of it and LG makes them! A Lack shelf from IKEA was an easy fix though. Everything else is great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful HDR and Dolby Vision content.

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    Posted .
    Owned for 3 weeks when reviewed.

    Has a awesome picture quality, but it is a little on the dark side, but thats to be expected with OLED panels. All Dolby Vision and HDR content look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it if money ain’t a thing

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    Posted .
    Owned for 1 week when reviewed.

    Worth every penny. Been wanting a good gaming console that covered all the bases and I finally got one. Even the streaming content has been stellar. Be sure to read the installing tips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best features for the price!

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    Posted .
    Owned for less than 1 week when reviewed.

    I did quite a bit of research and this tv was by far the best combination of features for the price. Picture, sound, and features for gaming were what I was looking for and the C1 series meets all the criteria at a modest price range. Very satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    Owned for 1 year when reviewed.

    Best tv i have ever had best for gaming and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    Owned for 3 weeks when reviewed.

    This is one of the best Television that I have seen in person. Ive had some nice LED tvs but nothing like this OLED screen. The picture is so vivd it looks like you can reach in and touch the content being played. LOL Really enjoying the tv and the UI is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best OLED

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    Posted .
    Owned for 1 month when reviewed.

    If you’re shopping around for a good Tv… this OLED is the way to go!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

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