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Customer Ratings & Reviews

Your price for this item is $1,196.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 430 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vibrant OLED display of the 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). Many appreciate its ease of use, strong performance in well-lit environments, and impressive black levels. However, some customers have expressed concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 430 reviews
  • Rated 4 out of 5 stars

    Out of this world TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I am so impressed with this television. It fit perfectly in the space I needed not too big not too small and mounted very easily pitch superb. It will be a treasured item in my living room for years to come. Hope this helps anybody who’s on the fence for buying this television or one like it 4K is nice but OLED is out of this world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movies and Games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this particular item because it is not as expensive as a standard computer monitor. The added programs are a bonus. A game library is included. You'll need a separate controller. Possible preferably a wireless Bluetooth controller. I have a wired controller which makes navigating the tv easier. However it will not work with the game hub. That's a low point but since some require a prescription, I will hold off on investigating further

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED C5 TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this TV again Picture is the best Sound is so good you don’t need a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Problem with sound bar we ordered. It did not come Olin so we had to go with another one. Delivery was fine once they arrived. Geek squad that delivered and installed were great and hooked everything up in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, excellent picture, patient customer service, timely delivery…..100 percent satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with salesman. I was given exceptional experience getting tv loaded in my vehicle. Picture is excellent! Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55” OLED … Upgrade from Our Previous TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. We’ve always had Samsung TV’s so it’s taking a little time to get used to the differences. I also would love the color be the same as it is when you are looking at it in the store. Always seems when you get it home , even if you change the settings, still looks a little duller than the sharp color contrasts in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED 55” tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture in the tv is amazing so bright, vivid, clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Nano 85 2020 series to the C5 was a night and day experience. Would recommend upgrading with this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Color, contrast, and clarity are all 10/10

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a C5 55” for my bedroom and was a perfect fit for my space. It is super bright around 1,200 nitts and I find myself changing the picture setting to cinema to slighty lower the brightness when watching at night. That would be the only concern I have with this TV and everything else is pristine. I like what LG did with the remote this year as well, simple button layout, light weight, and you can also use your phone as the remote as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is off the scale sharp, vivid and the color is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C5 OLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I’m never going back to led screens ever OLED IS THE BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV, TRULY a SMART TV in every way and so is the soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the new tv, love the no pixels in the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Black screen of death in a few days!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two lines appeared on my tv screen while I was watching a movie. I then smelt something burning and quickly turned off the tv. After a minute, I attempted to turn on the tv and it was completely blank. The panel had burn marks, so I’m assuming this was a burn in problem. Which is crazy because I only had the tv for 8 days. I’m so disappointed about this but luckily I was able to return it. Beautiful while it lasted. Buyers beware!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Elijah. Thank you for sharing your experience with your LG TV (OLED55C5PUA) model. We understand how important it is to have your unit deliver reliable performance right from the start. The issue you described—lines on the screen, burning smell, and panel damage—is not typical of OLED burn‑in, which usually appears gradually as image retention. What you experienced sounds more like an electrical or panel fault.

      For future OLED use, one helpful step is to enable OLED Panel Care features such as Pixel Refresher and Screen Shift under Settings > Picture > OLED Panel Care. These tools are designed to maintain panel health and prevent image retention. You can find more guidance here: https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. If you need further assistance, please send us an email at [email protected] so we can support you directly. ^Juvy LG

  • Pros mentioned:
    Picture quality, Setup ease
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG OLED. We have a larger one running the Xbox. This TV is for the living room and is replacing a Samsung QLED that delaminated. I think you need to go to Best Buy and look at each TV. I love this picture but my wife liked the Samsung more. I find the picture crisp and great for general TV watching including sports. The interface and main home screen is easy to use and I found it easy to add and subtract apps like Netflix and Apple TV and Prime. LG TV is actually kind of nice if you are looking for a free TV viewing option. I use a soundbar but the speakers for TV aren't bad. Not great but not bad. I have a single complaint. The remote has an arrow that comes up and you are supposed to use it to point at things. I hate the thing and wish I could turn it off for EVER! But you can't turn it off forever you have to hit the down key and it goes away. But it sucks and they should allow me to make it go bye-bye!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    LG 55" C5 Oled TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Oled purchase replacing a Hisesnse U8H that had backlight problems. This TV is very light in weight and was very simple to set up. I have it connected to a Bose Ultra Smart soundbar, an Apple TV 4k and a PS5 and I use Directv for streaming. All work fine with no problems. The stock speakers in the tv are less than great and you definately need a soundbar. Tried out the built-in WebOS system and it was easy to navigate. It will allow you to stream a huge amount of content including local channels. I see others bashing the provided magic remote and don't know why. I do use the Apple 4k remote 90% of the time, but you still need the magic remote for things like setup and picture modes and ajustments. Spend some time on Youtube for using the remote and you'll have it down in no time. The out of the box picture modes are ok, but definately need some tweaks and calibration adjustments to go from just ok to WOW, Again Youtube can assist with these. Got this from BB on sale for $1299. This tv is WOLED technology not quantum dot, but comapred to the cost of the LG Gallery series or the Samsung quantum dots at $1000 or more, it more than holds its own in color, brightness and clarity with the right settings. Super happy I went with it.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    The Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my time with my TV in my room. And its perfect when in a dark setting, especially with my sound system. The quality is great especially when I'm gaming, and the 120hz does help. Definitely a must buy for a bedroom setting and mine is a 55". Still waiting for a Blu-ray player so I can watch my movies in perfect picture quality. But overall I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Amazing image quality, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Image quality is a huge improvement over the 15 year old LCD TV that it replaced: deep blacks, excellent sharpness and color even in brightly lit rooms - Built-in Airplay and Chromecast - Optical and eARC outputs for external speakers/receivers - Over-the-air TV reception works well Cons: - Sound quality is just fair, although maybe due to where we installed it (in a cabinet) - "Magic" remote isn't so magical. Using a Harmony remote to control it. Harmonys have been discontinued by Logitech, but the Harmony programming site still works. Tell your Harmony that the TV is an LG C4 and all will work. - Lots of bloatware/adware on the TV as delivered, especially on the apps page. These can be disabled via the menu options. - Many newer TVs, this one included, track and report your viewing habits. Pay attention to which features/apps you enable and their privacy terms of service. Do an Internet search for ""new york times tv is spying on you" for privacy tips.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a simple, clean review with no sources mentioned: The LG 55” C5 Series OLED evo (2025) delivers excellent picture quality with deep blacks, rich colors, and sharp contrast that really stand out for movies, shows, and gaming. The OLED evo panel is bright for an OLED and handles motion smoothly, making fast scenes look clear and fluid. Gaming performance is strong thanks to HDMI 2.1 support, low input lag, and variable refresh rate, which pairs well with modern consoles. The webOS smart platform is easy to use and offers quick access to all major streaming apps, along with helpful AI picture and upscaling features. Sound quality is fine for everyday viewing, but a soundbar will noticeably improve the experience. Overall, this TV offers a premium viewing experience and is a solid choice if picture quality is your top priority.

    I would recommend this to a friend
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