Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED55C5PUA
- SKU:
- 12130057
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my bedroom one of the best TV’s I ever owned
I would recommend this to a friendGreat TV - Terrible experience with BestBuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous TV but BestBuy delivery failed miserably. Waited 6 days for delivery, I missed a day of work, and BestBuy never reached out to say the delivery was delayed. Called and asked to speak to a supervisor and never got a call back! The TV was finally delivered 4 days late and I missed another day of work! Still waiting for that supervisor to call me. Horrible service. Do yourself a favor and take your business somewhere else.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ozgood. Thank you for reaching out, and we understand the importance of having your LG TV (OLED55C5PUA) model delivered smoothly. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions. Since your TV has already arrived, one helpful step you can take now is to inspect the unit for any signs of damage or missing accessories before completing your setup. This ensures everything is in proper condition after the extended delivery timeline. You can also review your model’s support page here: https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Customer Complaint
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service regarding delivery and installation services were terrible. Received conflicting information from telephone service staff.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joseph. Thank you for reaching out about your LG TV (OLED55C5PUA) model's delivery and installation experience. We understand the importance of receiving clear, consistent information when coordinating services for a new TV. If you haven't done so yet, we recommend contacting Best Buy customer services 888-237-8289 for potential solutions.
To help you get the most out of your OLED once everything is set up, one helpful step is to run the Picture Mode Optimization by selecting AI Picture Pro or adjusting the OLED Pixel Brightness to match your room lighting. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. We’d be glad to take a closer look at what happened with your service interactions. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy