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Customer reviews

Rating 4.8 out of 5 stars with 201 reviews

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    Rating 5.0 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 5.0 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-201 of 201 reviews
  • Rated 1 out of 5 stars

    Don't buy LG TV'S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2022 G1 model. Its power supply died in less than 2 years. Trash customer service as well. Literally never had a TV die on me before from any brand but this is the first LG I've ever bought and it will be the last.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I'm so sorry to hear that your LG OLED55G4SUB TV's power supply failed after less than two years of use. That's completely unacceptable, and I can understand why you're feeling frustrated and disappointed.

      I want to start by apologizing for the inconvenience and distress this has caused you. Losing a TV is like losing a part of your home, and it's especially frustrating when it's a relatively new product.

      Regarding the customer service, I'm truly sorry to hear that you've had a poor experience. We strive to provide top-notch support to our customers, and it's clear that we fell short in your case. I'm going to make sure that our customer service team reviews your case and takes necessary steps to improve their performance. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG