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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 124 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class G5 Series OLED evo AI 4K UHD Smart webOS TV, particularly its exceptional picture quality. The TV's brightness is also a highlight, effectively eliminating glare. Furthermore, reviewers appreciate the modern OLED technology and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 124 reviews
  • Rated 5 out of 5 stars

    Best TV Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new TV and it’s my first OLED! 10/10 and I got it for such a great discount since I caught a fast sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing me and my hubs ever did was purchasing this. Watching movies together on this has really made it a better experience. The resolution, dark colors and brights colors! A very immersive feeling

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Is a wonderful upgrade from the old c2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and watching all variety of content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Tremendous detail in screen. Delivery and install by Best Buy team was quick, professional and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was great showing me all different types of television sets until I decided on this one he explained pros and cons of all of them

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture with easy to use interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You only getting 4 outta 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving a rating cause Best Buy was quick and easy to order the product But LG really dropped the ball on not giving us a stand Not all of us can mount tvs or don’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the tv and the technicians who installed it were very competent, knowledgeable, and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clearity . Really draws you in on action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv i ever had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best lg ever 3d pop is so amazing Better than sony 8 ii

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING ,awesome color, great for a bright room , very pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG eco C5 maybe look for something eelse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not impressed by the picture or sound. It comes off as a cheap TV even though it’s an OLED. It definitely has an OLED price. Had to keep resetting it after just a week.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BostonTennisPlayer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not deliver this purchased to my mom house yet- it is still in the box. The snow storm previously so bad- I did not travel. I hope this LG OLED G5 55" is still in good condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the 55" Samsung, this one can actually be hung on a wall! Go figure. So far happy with this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I never had I love the way is clear and nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen went out in 2 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went out right after the 60 day return window. Best Buy won’t do anything for me, won’t be buying through them again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out to us. We understand how important it is for your LG TV (OLED55G5WUA) model to perform reliably, especially so soon after purchase.

      To help, we recommend starting with a power cycle: unplug the TV from the wall outlet for about 60 seconds, then plug it back in and turn it on. If the screen remains off, try pressing and holding the Power button on the remote for 10 seconds to reset the TV. You can also explore additional troubleshooting steps here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944. If the issue continues, please send us an email at [email protected] so we can assist you further. ^Juvy LG

  • Rated 1 out of 5 stars

    DO NOT BUY FROM BESTBUY DELIVERY CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY FROM BESTBUY DELIVERY CUSTOMER SERVICE IS TERRIBLE!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out about your LG TV (OLED55G5WUA) model. We understand how important it is to have a smooth delivery and setup experience when purchasing a new product. In the meantime, if you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      Once your unit is installed, a helpful step to enhance performance is to run the Picture Test in the TV’s settings menu. This feature helps confirm that the display is working properly and ensures you’re getting the best image quality. You can find more guidance on setup and care here: https://www.lg.com/us/support/product/lg-OLED55G5WUA.AUS. If you need further assistance, please send us an email at [email protected] so we can support you directly. ^Juvy LG

  • Pros mentioned:
    Brightness, Oled quality, Picture quality

    Rated 5 out of 5 stars

    10/10!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is, WOW! Movies and shows are like watching them for the first time again. Even low quality netflix streams look good! It sounds awesome, too! Super bright, colorful, and perfect black levels. 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG OLED G5 - Brighter and Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a wonderful viewing experience. I went from a Panasonic Plasma ( a beautiful picture) to the LG Oled G5 and am extremely happy with my choice. While the LG is much brighter it offers a very crisp picture with deep black colors giving a great contrast.

    I would recommend this to a friend
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