Customer Ratings & Reviews
- Model:
- OLED55G5WUA
- |
- SKU:
- 6621832
Customer reviews
Rating 4.8 out of 5 stars with 103 reviews
(103 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the picture quality of the 55" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025). Many comments praise the vibrant colors and excellent image quality as a significant upgrade. The sound quality also receives positive feedback. Overall, the television is described as amazing and a wonderful addition.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Screen went out in 2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went out right after the 60 day return window. Best Buy won’t do anything for me, won’t be buying through them again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us. We understand how important it is for your LG TV (OLED55G5WUA) model to perform reliably, especially so soon after purchase.
To help, we recommend starting with a power cycle: unplug the TV from the wall outlet for about 60 seconds, then plug it back in and turn it on. If the screen remains off, try pressing and holding the Power button on the remote for 10 seconds to reset the TV. You can also explore additional troubleshooting steps here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944. If the issue continues, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Rated 1 out of 5 stars
DO NOT BUY FROM BESTBUY DELIVERY CUSTOMER SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY FROM BESTBUY DELIVERY CUSTOMER SERVICE IS TERRIBLE!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out about your LG TV (OLED55G5WUA) model. We understand how important it is to have a smooth delivery and setup experience when purchasing a new product. In the meantime, if you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
Once your unit is installed, a helpful step to enhance performance is to run the Picture Test in the TV’s settings menu. This feature helps confirm that the display is working properly and ensures you’re getting the best image quality. You can find more guidance on setup and care here: https://www.lg.com/us/support/product/lg-OLED55G5WUA.AUS. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
- Pros mentioned:Brightness, Oled quality, Picture quality
Rated 5 out of 5 stars
10/10!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I have to say is, WOW! Movies and shows are like watching them for the first time again. Even low quality netflix streams look good! It sounds awesome, too! Super bright, colorful, and perfect black levels. 10/10!
I would recommend this to a friend









. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)
















