Customer Ratings & Reviews
- Model:
- 55SJ8500
- |
- SKU:
- 5792908
Customer reviews
Rating 4.5 out of 5 stars with 251 reviews
(251 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 55" Class LED SJ8500 Series 4K UHD TV's excellent picture quality, vibrant colors, and great contrast. Many also appreciate its reasonable price point and easy setup process. However, some users have expressed disappointment with its contrast ratio and limited app selection.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best tv I have ever had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this 55 inch UHD. Has all the features I wanted
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Screen quality is amazing. Definitely recommend.
I would recommend this to a friendRated 5 out of 5 stars
What picture quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing colors and great contrast! 4K is the way to go.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv and couldn't be happier with the purchase
I would recommend this to a friendRated 3 out of 5 stars
Be Aware of Black Uniformity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for wide viewing angles, unfortunately the blacks are not good at all in a dark environment. Steer clear of wanting to use as a theater type screen. Good for bright areas only. Does not get bright due to being a IPS type display.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good tv but expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No owners manual to explain setup, still dark screen after setup, had to upgrade direct tv and picture still isn't as crisp as expected or seen in store. Highly rated in consumer reports.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv in a bright room, excellent sound quality. Very very poor in a dark setting. Blacks look grey and has horrible flashlight effect
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Terrible picture right out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an LG ultra HD 55 inch TV and when I set it up and plugged it in. The picture quality was poor and the settings were very difficult to figure out even to get a halfway decent looking picture. The picture quality drifted day to day. I returned the LG and purchased the Sony 55 inch 4k and the picture was perfect right out of the box with no adjustments necessary. The picture on the Sony is rock solid
No, I would not recommend this to a friend Rated 3 out of 5 stars
does not meet my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture color and contrast could be better. thought I was buying one of the top of the line. could have bought similar make for undreds of dollars less.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV on the advice of a salesman. What a mistake. Should have gone with my original plan and bought the Sony 900E. No matter what I tried I could not get a nice picture. Only the HD content looked ok. Everything else looked dark. You would think a 4k TV would blow you away. My 55 LCD has a better picture. Go figure. I took it back and got the 900E. What a difference.............
No, I would not recommend this to a friend Rated 2 out of 5 stars
Too many issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is not totally compatible with my cable system...first one had to be returned...more importantly, the boot up procedure is not dependable...often I get a half screen with mixed colors, or one totally black, only the audio will be working. LG service people on the phone are pleasant...not however, dilligent in their note taking or consistency. I would not even consider buying this model again (2017)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are experiencing issues with the TV turning on properly. We would be happy to look into this for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Cons mentioned:Contrast
Rated 4 out of 5 stars
Excellent tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. It only needs to be to get more constrast other than that is fine.
I would recommend this to a friend Rated 3 out of 5 stars
reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was expecting a much better picture with the 4k TV....wasn't better than the std HD tv
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad look for LG
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lost the motherboard after only 20 months. Turns out, a LED strip was gone as well. I find out after the fact that it's a known problem. I will never buy another LG product.
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Contrast, Local dimming
Rated 3 out of 5 stars
Good TV, but much better options out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While shopping for a TV to use for the upcoming Xbox One X (4k and HDR) I narrowed my search down to this TV, the comparable Samsung and the Sony X900e. This TV looked great in the bright lights of the store. It's a entirely different picture when you get it home and into a dark or semi-dark room. The colors on this TV absolutely pop out of the screen. BUT...and it's a big but...the contrast and black levels are really bad. While watching various movies and playing games, they look gray and washed out. And the local dimming feature dims out huge pieces of the screen to try to up the contrast to produce those better blacks and thus toning down the colors. It's especially noticeable playing games as the shadows aren't very deep and black but dark gray. The Samsung MU8000 I looked at had much better contrast but slightly less 'poppier' colors. Even trying to calibrate the TV with two online sites didn't get to look much better. If you sit in a dark room or basement (like me), you might be a bit disappointed at the contrast and picture. I certainly was. I returned it for the Sony x900e and the brightness, colors, and contrast are so much better. It's slightly more expensive but worth it. Even the Samsung I think would be a better option. Not a bad TV by any means, but if you play or watch in a dark room, you might want to look at other options. I'd still recommend this TV, but only if you use it in a fairly bright environment.
I would recommend this to a friend - Pros mentioned:ColorCons mentioned:Contrast
Rated 4 out of 5 stars
It's no OLED but good enough...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning this TV for 2 months, I am happy with it because of the quality it can produce for the price. The first thing you would want to do is to Turn Off the "Energy Saving" and the "Eye Comfort Mode" in the settings. These two things will most likely solve what other reviewers are complaining about the TV, that it doesn't have good picture quality and/or contrast/black levels. I have no idea why LG would set these two modes as a default for home users as it degrades the picture quality horribly. Changing the picture mode to "Vivid" will also help increases the color vibrantly. However, I do agreed that the contrast and black levels are not as great as the Samsung MU8000 or the Sony E900 but it is comparable and cheaper. The TV does have some black light bleeding around the corners due to the Local dimming it uses and the blacks are more like blackish-grey but only noticible when watching in a dark room. The best environment for this TV is in a well-lit room with not too much light. If so, this TV is for you!
I would recommend this to a friend Rated 1 out of 5 stars
Skip this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read the specs on the tv and decided to get it....... never judge a book by its cover. Very dim tv with meh washed out colors no details in the blacks. The remote was cool though and I liked the setup mascot/bird it looked like a penguin........anyway this was a pass went back to Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Rated 1 out of 5 stars
Screen issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv but the issue is that they already repaired my tv 3 times and I keep having lines on my screen a blue and green one and the technicians can’t seem to solve the issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you are having an issue with lines on your TV that the technician is unable to resolve. We would be happy to look into the repair to see what is going on. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Rated 1 out of 5 stars
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ended taking the TV back because it had black lines in the picture.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had lines in the screen with in two weeks of buy the tv
No, I would not recommend this to a friend














