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Customer Ratings & Reviews

Your price for this item is $494.99
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Customer reviews

Rating 4.5 out of 5 stars with 251 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the 55" Class LED SJ8500 Series 4K UHD TV's excellent picture quality, vibrant colors, and great contrast. Many also appreciate its reasonable price point and easy setup process. However, some users have expressed disappointment with its contrast ratio and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 251 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price for a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. On sale so price was great. Picture compares to TVs priced twice as much. Very thin design so would work well wall-mounted if desired. Read a few reviews online about light bleed in dark rooms with dark scenes given it is edge lit but see no issues at all. Picture is still great in light or dark. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t know what your missing until you have it. My wife and I weren’t sure this was the year to get a new TV on Black Friday. We decided to get it next year. But just 2 hours before Best Buy closed on Christmas Eve, our TV went out! So we rush to Best Buy adamant about looking for a tv less than $500. Their salespeople are trained well. Just because they don’t earn commissions, doesn’t mean they don’t have quotas to hit or have any other incentives to sell more. With that said we went with this particular model because the salesperson did a great job of educating me why the Black Friday sales are so cheap. Once installed, we were immediately happy with our purchase. It’s the model right below the expensive OLED but has the HDR and more outputs (we have many HDMI needs) and high refresh rates, etc. and was still on sale! Couldn’t be more happier with this TV. Hope it’s built to last.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several televisions and this one is in the top 5 of my tv's bought. I actually bought it for my grandfather to upgrade him and he was very very impressed and when hooked up with a 4k dvd player the image is very crisp and very clean even with action movies or colorful kid movies. The sound was actually pretty good as well even though i bought a sound bar because my grandfather only has 50% hearing i was impressed that the sound quality for most would be great just from the tv iteself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV with an awesome picture quality and in my open noon LG has the best TV menu/settings/picture adjustments available on the market; 4K really makes the difference, I can’t compare it to my oLed TV but it cost 1/5th of The price I paid for the oLed. It worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing this TV. Absolutely satisfied with this purchase. The color is great the sound is good and completely satisfied just made this purchase. Set up is easy. I would definitely recommend this TV to anyone looking to purchase 4K smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and I received this at a clearance price. Well worth the money. It has amazing sound and is very thin! I would highly recommend this tv. It is also voice activated and has Netflix and Amazon buttons right on the remote!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Picture Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the most beautiful picture I have ever seen on a television set. The style and design fit in my Decore perfectly and I love the magic remote that comes with it and all the channels that LG has on their television to visit. I can speak into the remote and it searches and find all the relevant programs associated with my request I absolutely love it! I researched many models before choosing this model and I am not Disappointed at all

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Excellent Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a best 55" TV you can buy that isn't OLED. I have it set up in my terrace level and the picture really pops in low light. This is what i've been waiting for as far as image quality and HDR lighting for both movies and games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    RCA Cable INCORRECTLY COLOR CODED by LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this TV 2-Star because I stumbled about the issue that my CABLE setup box which is ANALOG when wired directly to the TV wouldn't relay Video and Sound. Took 2 months for the Technician to show up because the Customer service people believed the TV is good and I could have defective set up box or RCA Cables. The discovery was that the RCA adaptor that comes with the TV is color coded incorrectly by LG. HUGE MISTAKE by LG which is such a big company. They would have never tested the RCA Adaptor to the TV that they are shipping by making it connect to the TV. Most homes have HDMI cable from the CABLE so most customers wouldn't find the problem. Attached picture is how it should be to make it work. Appreciate the technician who figured it out.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the RCA adapter, to let our R&D team know your dissatisfaction with our TV. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. Easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV had easy set up right out of the box. The picture quality is great. There are many adjustments for different types of picture clarity based on your environment. The sound is good, although I have it hooked up to a sound bar which makes the sound great! A great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv and how nice the picture is the magic remote is awesome and nice that it can control every thing all worth one remote. Only down fall is I wish Pandora and Spotify apps were available to be downloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent cost benefit TV, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a LG TV but my last one I bought was Sony XBR55X900E, months ago. Then, during the black Friday I saw this TV in a very attractive price. Comparing this TV with my Sony I can tell that LG Operating System is hundreds of times better than Android Sony TV. It is a LOT faster and easier to play with. Now, the TV is automatically showing IPTV channels. The Remote Control does not need any extra piece to communicate with Comcast Receiver like the Sony one that need a piece attached in front of the receiver. The image looks less brighter than Sony, but I think it is because the back-light was off. When I turned it on, the image is equivalent to Sony one. The only negative aspect of the TV is its color, in the back it is white and I think black is better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K UHD TV has great features and it is simple to navigate. It has great colors but the blacks are OK for an edge lit. I picked it up on sale so that was a big plus .Overall I really enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV was more than I ever expected. The colors and definition are so vivid it’s almost as if the characters are 3D at times. Best product I’ve bought in quite some time. VERY satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG - 55" Class - LED - 2160p - Smart - 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is definitely the best looking TV in this price range. This is my first 4k TV and wow! The picture quality is out of this world. I was stuck between the Samsung 55in and the LG. Glad I went LG!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great affordable TV.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this model a couple of years. Good picture and sound. Lightweight. Moved with it a couple of times with no damage, it's durable. Motion enabled remote. Would but again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect choice for our home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality, Once set up, it is very easy to use. The customer service in the store was exceptional in assisting with our purchase and we were very happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV. Amazing picture quality at a good price. Love the features and the magic remote it comes with. Makes everything so fast and simple. Couldn't be happier with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    very good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all it is a very good quality TV. It is my first LED 4K smart tv. Love everything i can do with it. picture ans sound its amazing and the magic remote control is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Color, Hdr

    Rated 4 out of 5 stars

    Great color and video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's displays HDR content well and has realistic colors. The LG interface is clever but there's a lot of screens to go through to get to the right settings..

    I would recommend this to a friend
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