Main Content

Customer Ratings & Reviews

LG - 55" Class - LED - UK6090PUA Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1047 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-15 of 15 Reviews mentioning:
apps
  • Rating: 3 out of 5 stars

    Great TV for price

    Posted
    SusieQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great TV for price but doesn't have apps like Roku loaded in system

    I would recommend this to a friend

    • Brand response

      LGAnswers

      Happy to hear the television meets your overall approval. I do appreciate the feedback given to acknowledge the lack of apps the television provides. If you’re in need of any additional support or assistance regarding the issue, please reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. thanks! ^ CS LG

  • Rating: 4 out of 5 stars

    Overall, great TV.

    Posted
    Danielle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My only complaint is that it disconnects from streaming services after a while and you have to go back and restart the application. But overall, it's a great TV with very clear picture quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV

    Posted
    Apes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nice sound, good picture, great price. The only thing I don't like is having to update the apps.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still trying to figure it out

    Posted
    augmizer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great picture, sound could be better. Complicated to work, apps , settings and menus could be simpler.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    No HBO

    Posted
    Ball750
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Decent picture, bad OS. HBO Now/Go not available in LG app store.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I hate to hear that you're unsatisfied with your new smart TV. Send us a message on Twitter at @LGUSSupport, on Facebook  https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH LG

  • Rating: 2 out of 5 stars

    Will return

    Posted
    Morgan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The overall quality of the tv and picture are nice. It would have been helpful had the employee who encouraged me to purchase an LG would have explained that major apps such as HBO and ESPN are not compatible with LG. Verses spending more money on a device to hookup to this new smart tv, it's just smarter to go with a brand of smart tv that already has all the desired apps.

    I would recommend this to a friend

    • Brand response

      LGAnswers

      We are sorry to see you are unhappy with the applications that are available on the 55UK6090PUA. A list of available applications for the 55UK6090PUA can be found on the following page: http://us.lgappstv.com We appreciate your application request for HBO and ESPN applications and will pass it to our development team for consideration. ^CP LG

  • Rating: 4 out of 5 stars

    Great picture quality

    Posted
    CandaceM17
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Picture quality is great! Disappointed that LG only has certain apps. unlike other smart TVs that have more choices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid TV at this price point

    Posted
    CraftyLeemer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy set up; ample connectio ports for connecting the core devices (e.g., Apple TV, Cable Box, 4K Blu-ray, gaming console). Has loads of built apps that make many streaming service devices redundant. Great picture quality. Great purchase and upgrade to our city condo.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely Beautiful!

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was of the opinion that 4K looked great next to the 1080p in the store but I wouldn't be able to tell the difference when I got home. I was WRONG! This thing looks even better in my living room. Can't vouch for the apps, I use a Roku. But for the price, you can't go wrong buying this. I told everyone I know to go get one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great picture quality

    Posted
    Cels
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had a Vizio TV I purchased before I got the LG. I switched the tvs because the vizio had poor sound quality and and it was glitching. The apps did not work, it was turning on and off just horrible. I only had the tv for a month. The LG different story. Sound quality is awesome picture is clear and the HD is perfect, I couldnt be happier. I have no problems so far. Its well worth it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Starter 4k HDTV!

    Posted
    Card1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I did a lot of research before purchasing a TV and even with all that research ended up buying the wrong TV from Sams Club that was supposedly a SHARP that turned out to be a knock off HiSense TV and in the end I ended up returning to Sams Club in anger. So just a heads up on things like that. Do your research because when it comes to TVs you never know what is under the hood. And I started this review with this fact to help other consumers avoid that mistake and to point out that it was a much better buying experience when purchasing my TV through Best Buy. After that I decided to purchase this TV from Best Buy, I noticed an immediate difference between this TV and the SHARP TV I returned both in picture quality and with the smart TV abilities on it. The WEBOS smart TV software built into the TV will do well for most, but coming from an apple TV user I found the WebOS interface some what limiting. As an example with Apple TV I am able to cast anything form my iphone to the TV. But in WebOs your are limited to whatever is in your photos and videos on your phone. There is also a lack of many of the apps I was used to having access to on my Apple TV that I would have liked to see on this smart TV like CW as an example. And for a smart TV the WebOS system is not bad but it's no Apple TV and the only reason I am using the WebOs vs my Apple TV is that I have the older Apple TV that is not 4K. And so to enjoy 4k and HD quality content through streaming providers like Netflix I have to use the Netflix app included in the TV's smart TV app line up until I can fork over money for an Apple TV 4k. It is also notable to mention that PLEX is an available app on this TV which I use a lot. And was presently surprised to see that it detected my HomeRun device that streams my digital antenna signals thought my home network and streams those free antenna channels with much more reliability than going through the PLEX app like I used to with the Apple TV. I was also able to connect the TV to my Amazon Echo device and can now instruct Alexa verbally to turn my tv off among other commands which I am finding useful. The remote is okay, and for this model does not come with the "Magic Remote" that allows you to use a pointer and scroll wheel to navigate around with your TV. However, I did find that the LG Remote app for your smartphone does include this feature but is not as cool as having the "Magic remote" that higher end models provide. I also looked into if I could upgrade to the better remote and it os not possible with this model to do so. As for the actual picture and sound quality, I found so many reviews about deeper blacks and refresh rates and all of that. And in most cases more is better, but when I have this TV hung on my wall and am watching 4k content or anything for that matter it's amazing looking and am very satisfied with what I see. The TV also has a few preset picture settings that you can adjust and you can even adjust the motion settings to help reduce that awful "Soap Opera Effect" that I do not like and for this TV it's not that noticeable, especially after making some custom tweaks to some of the preset picture settings. The TV also has a decent wide viewing angle. I can not comment on the sound much since I pass my audio to a soundbar, but at least there is an ARC output on the TV that I was able to connect to my ARC compatible soundbar which allows me to seamlessly control the soundbar through my TV. However, I did notice some audio sync issues, especially on Netflix but was able to adjust the audio sync in the TV audio configuration. So if your looking for a decent and affordable large 4k HDTV, in my opinion you can not go wrong with this one!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    AWESOME UPGRADE!

    Posted
    NesMaster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had an old 2008 Panasonic Plasma TV with the "hatchback". Lasted me for several years til it give in. Couldn't decide what tv to get. Heard and witnessed Samsung having beyond horrible customer service when it came to their tvs. Decided to go with an LG brand and so far its been a great tv! No issues so far. Loved that you can turn off the red light when the tv is off when you go through settings. Audio is pretty good. Haven't mounted it and the legs that can be attached seemed a bit flimsy but so far no problems and its a nice thin tv for its style. Haven't connectednm it to the wifi for the apps since I use my ps4 & firestuck to watch my shows. No regrets so far!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad buy

    Posted
    David
    • My Best Buy® Member

    Ok, this is a very honest review! Bought this tv on Sunday. Got it home and when I took the tv out of the box to lay it down to install the legs, I heard a rattling sound. The screen panel was not secured to the bezels and was flopping around inside. Next was the black border at the bottom of the screen. I could see the 2 far right light devices at the bottom bleeding through the bottom border. No matter what I did with settings it was still bleeding through. Another thing was that to use some if the features in this tv, I was required to give permission to privacy issues I am not willing to hand over to LG or anyone else. I also read that the hdmi ports go bad but didnt wait for that to hapen. No HBO app either and Im not buying an extra fire stick for that. This tv went back to Bestbuy and I will never buy another intrusive cheap tv like this again. Do not buy this tv!

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your time and purchasing our TV. I want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design. We hope you continue to allow us to provide for your home entertainment needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rating: 5 out of 5 stars

    Great TV but can't get Netflix to work

    Posted
    roja
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Honestly surprised by the sound on this TV! It's pretty great. However a sound bar will still always provide the better bass and sound so I switch between both. Great picture, no issues with picture quality from the side. The legs are CHEAP. They are flimsy. I wish there was another stand or base I could purchase because I have a crazy cat named Harley Quinn who likes to run around my TV when I am not home lol BUT so far, all is well! I really do love this TV and am happy I purchased it over a Samsung because my 32 inch LG from 6 years ago still works like new so fingers crossed this one does the same! ONLY annoyance is I now have to call customer care to figure out why the apps won't work. Netflix worked the first day but I never tried the other apps. Now none will connect and the TV says that it's not connected to the network even though it very much is and says it's connected lol PLEASE NOTE: The legs are very far apart. You need to make sure you have a TV stand that is essentially the same length as the TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cyber Monday Deal

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really love this TV. So glad I broke down and bought it on cyber weekend. Vast improvement from my last setup (40 inch 3D Samsung). Gaming looks so good, was able to get everything adjusted just about perfect.sound is solid though I feel at some point I might try finding a way to hook in my stereo system to bump it up. Viewing angles seem good enough for group viewings. Had my friends over to watch Bladerunner on 4K Disc and it was wasy better than any time previous. The app system is alright, nothing too fancy. Most of the lg stores's availability is kind of lackluster aside from the big 3 (netflix, hulu, prime). Startup time is good and syncing consoles has been easy to get 4k signals out of them. 4k HDR content looks stunning on this screen. The leg supports could be better. I feel that when the set is brushed even a little theres a lot of sway going on that can make me anxious. Would have preferred an older weighted center base instead or stronger reinforced support legs. But for 400 it seems like a small gripe.

    I would recommend this to a friend