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Customer Ratings & Reviews

Your price for this item is $496.99

Customer reviews

Rating 4.7 out of 5 stars with 437 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 437 reviews
  • Rated 5 out of 5 stars

    LG television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television is top class.The service was quick and seamless and the customer service personnel was informative and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG UHD TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at an affordable price. Must buy. If you also get 5.1 channel sound bar then nothing like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color Great price love love the price great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 50” but this one is extremely bigger, I love it, Web OS is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Airport, Speaker, Heater, ….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and good prices. I would recommend to my friends and family that the Bestbuy is good price and products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labor day Lg 55 inch tv purchase at best buy bronx

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for my living room great and helpful staff at the best buy bronx terminal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect television for our bedroom. Great picture at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is everything and excellent beautiful picture easy set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, speakers could be better but with sound bar its ok.Issue with tv recognizing 5g wifi, have to keep rebooting my WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Puntual and excellent service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. He was puntual when call me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, good image and sound quality, Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv went out and you replaced it with no problem. Always a pleasure to work with your crew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great , almost the same that I had previously.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Really good price for the quality and the size of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55” UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and installation. Very happy with process from start to finish. Definitely recommend the professional installation. Thanks Ryan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is amazing and the audio is also pretty decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good brand Tv quality is amazing Y’all should get one please haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this. Great value for the money spent on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WE REALLY REGRET THIS PURCHASE!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost ready to return it, or just throw it in the trash. Remote is DIFFICULT, ANTI-INTUITIVE. CAPTIONS are CRITICALLY IMPORTANT for us. LG channel doesn't have them AND THIS TV requires programming them on EVERY MOVIE, EVERY EPISODE, as master CC DOESN'T WORK. Typing in a search, DOESN'T ALWAYS RESPOND - SUPER FRUSTRATION.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, James. Thank you for reaching out to us. We totally get how much you love your LG TV (55UA7700PUB) model for a smooth viewing experience, especially with captions being such a key feature.

      For those captions, just hit the Settings button on your remote, go to Accessibility, and then Closed Captions to make sure the master CC is turned on. If you still can’t see the captions on LG Channels, it might be because the broadcast source isn’t providing them. For a bit more help, check out https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-closed-captioning--20153163621897.

      And about the remote, you can make navigating a breeze by downloading the LG ThinQ app on your smartphone. It lets you control the TV in a more relaxed way and even type searches right from your phone.

      If you’re still having trouble, feel free to send us an email at [email protected], and we’ll be happy to help you out. ^Juvy LG

  • Rated 1 out of 5 stars

    White light glowing up from bottom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV based on it having the best picture of all the tvs in this price range on the shelf. Less than a month and a half later there's white light glowing up from the bottom. It's past the laughable 2 week return period. I guess the companies got their money for this cheap garbage.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Adam. Thank you for sharing your experience with the 55UA7700PUB. We appreciate you taking the time to provide feedback—it’s incredibly valuable as we continue to improve our products and services. That white light issue you're describing sounds like backlight bleed, which can sometimes occur depending on panel alignment and brightness settings. Although, you may access this link as this can be also related to your concern: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you'd like to share additional details or need further assistance, you're welcome to email us at [email protected].

      -Avril LG

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