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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 449 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 449 reviews
  • Rated 3 out of 5 stars

    Sound not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality leaves much to be desired. I'm wondering if I got a defective tv. I so like the size as fits nicely in my living room area. Picture quality is okay. Easy to set up; unable to download Netflix app for some reason....

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with your LG 55 Class UA77 Series LED AI 4K UHD Smart webOS TV. We understand your inquiry regarding the sound performance and the difficulty you have encountered with downloading the Netflix app. To help enhance the audio, we recommend exploring the Sound Mode settings in your TV menu and selecting the "Clear Voice" or "Cinema" options to see which best fits your environment. Regarding Netflix, please note that it is typically pre-installed; if it is not appearing, we recommend checking your LG Content Store for any available updates or ensuring your TV's location settings are correctly set to your region.
      https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
      We appreciate your feedback on the size and setup process. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Rated 5 out of 5 stars

    Exactly What I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tv with longevity. LG and Sony are the top brands for longevity and quality. Sony is so expensive so I went with LG. The picture quality and brightness will blow you away! Sound is amazing as well! So glad I chose this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG led tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, easy to set up and install..recommended buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best TV I ever bought colors are beautiful Many features Love It!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great TV! The sound quality can be adjusted, the standard TV sound is optional as you can subsidize it with an AI generated sound which amplifies well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Light High Quality TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to take camping believe it or not - wonderful, light good picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG! Very easy to set up, and the quality is amazing!! Definitely worth the money :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent picture and sound quality. Easy install and pre-loaded with all of the apps you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this tv, the picture is good. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Easy setup. Was easy to connect to my other streaming apps and wifi. Sound is good and picture quality is also good. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG UHD 55”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fabulous TV. Easy to setup and use. I’m very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality. liked all of the different features that came with this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase. The price was excellent, and the picture quality is spot on. Sound is very good, no need for a sound bar. Easy to set up on my own and has lots of options to consider. What did we ever do without a Smart TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality amazing. Light weight. Easy controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture quality in such a small package. Definitely going to be replacing my other tv’s with ones like this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to set up, operates as promised, beaytiful picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright and colorful, has different modes of visuals for different things like game mode or movie mode. Great for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture quality and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, sound and value. Lightweight and easy to mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with it. I would recommend for the size and value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GaryN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Bought three of them and the display is very consistent. Easy to moubt, easy to program.

    I would recommend this to a friend
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