Customer Ratings & Reviews
- Model:
- 55UN7000PUB
- SKU:
- 6417300
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, and price of the 55" Class UN7000 Series LED 4K UHD Smart webOS TV. They appreciate the excellent image, great picture, and good sound quality. The TV is also considered to be a great value for the price. However, customers are negative about the remote control, lack of apps, lack of Bluetooth, durability, and color. They find the remote controller difficult to use, are disappointed by the limited app selection, and wish the TV had Bluetooth connectivity. Additionally, some customers have experienced durability issues and find the colors to be not very bright.
This summary was generated by AI based on customer reviews.
Don't bother if wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi connection on a satellite for Mesh networks is terrible. No point.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Frozen Logo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in to set up and it immediately froze. TV is not useable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
55 inch LG tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service. Canceled this tv. Hassle not worth the sale price
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
After ten days the internal speaker stopped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return this to Best Buy since it no longer has any audio
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Tv is awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv will say that apple is compatable but it is not.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Poor color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is not very bright. Really not happy at all with tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad sales person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get HBO max and was told it has. Returning
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry for the misinformation. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
- Pros mentioned:Picture quality
Great buy for medium range TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first TV I bought and it was absolutely great. The sound and picture quality have been good. No issues with the TV in past 3 years. Highly recommended for people looking for quality TV with value for money.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, very good image, I bought it since 2020 and I have not had any problems
I would recommend this to a friend - Pros mentioned:Picture quality
Good Enough.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I wouldn't say I love it, though. I did a lot of research and went back and forth between this and a Samsung. My parent's have the Samsung and knowing what I know now, I might have gone with that...main reason being, it's a bit more user-friendly. Would I recommend it? It depends on who is asking. For the money, it is a great value. If you have more financial freedom, I would splurge on a new Sony or LG OLED. With that said, the picture is good, sound is decent, and it's much better than my old flatscreen.
I would recommend this to a friend - Pros mentioned:Picture quality
Pleased with this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for 3 years without issue. I am definitely sticking with the LG brand. I’ve had other brands in the past that had problems start at this point in ownership. Good picture and sound quality.
I would recommend this to a friend - Pros mentioned:Smart tv
Best tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To this day the best tv I’ve ever had. I’m gonna need to upgrade soon but it’s never failed me
I would recommend this to a friend - Pros mentioned:Price
Excellent for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent tv for the price I have been using it for 3 years and had no issues
I would recommend this to a friend - Pros mentioned:Picture quality
Great resolution & quality sound TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to have LG TV before. My firat TV in LG brand. I enjoyed the sound & Screen view quality. Defintely I would recommend this TV.
I would recommend this to a friend - Pros mentioned:Color
Wi-Fi issue 3rd LG due to problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third LG TV in the past 4-5 years because they all keep breaking somehow. Thank God for their protection and warranty plans or I’d be without a TV! I have had issues with every single LG TV I’ve owned with staying connected to wifi. And it is not my Wi-Fi connection because it did this at my parent’s home under their Wi-Fi and then I got my own home and it did the same thing under my Wi-Fi (different internet companies too). So I had to get a new TV. Second one did the same thing, got another new one and now my third one is doing it as well. It is extremely frustrating! I have a TCL and a Sony TV in the same house on the same wifi and none of the other tvs ever have had any issues with the internet. I will be watching something and it just disconnects me and I have to sign back into my Wi-Fi info on the TV and wait. Super annoying! However, the display, sound, color, and overall look of the TV are perfect. The Wi-Fi issue is my only complaint but if you knew how many times it disconnects, you’d understand my frustration. Because of this reason, I will never purchase another LG TV again. Best Buy Geek Squad has been out to my parent’s home and my own home so many times and they can never fix it so they just tell me to get a new one. I really wanted to like LG TV so bad but this is a continuing issue that apparently cannot be fixed and is common on these TVs so please be aware and if it happens to your tv, instead of buying another 2 more LG’s like I did…go with a different brand. Literally any brand.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this TV for 3 years and it still has fantastic picture. No issues at all.
I would recommend this to a friend - Pros mentioned:Price
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and affordable, I like it with PlayStation, looks great.
I would recommend this to a friend - Pros mentioned:Picture quality
Definitely Worth it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say I am pleasantly surprised! The picture quality far surpasses my expectations...if you are on a budget and are looking for a decent midrange 4K, I definitely recommend..Keep up the good work LG!!
I would recommend this to a friend - Pros mentioned:Price
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on sale. Really nice tv for the price. Havent had any issues.
I would recommend this to a friend LED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv with a great warranty with best buy. I was able to get a new one because the old one was not working.
I would recommend this to a friend