Customer Ratings & Reviews
- Model:
- 55UN7000PUB
- SKU:
- 6417300
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, and price of the 55" Class UN7000 Series LED 4K UHD Smart webOS TV. They appreciate the excellent image, great picture, and good sound quality. The TV is also considered to be a great value for the price. However, customers are negative about the remote control, lack of apps, lack of Bluetooth, durability, and color. They find the remote controller difficult to use, are disappointed by the limited app selection, and wish the TV had Bluetooth connectivity. Additionally, some customers have experienced durability issues and find the colors to be not very bright.
This summary was generated by AI based on customer reviews.
internet drops out constantly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall viewing quantity is good but just always drops out on the internet
I would recommend this to a friend- Cons mentioned:Remote control
Do NOT use as 4k computer screen!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT USE AS A COMPUTER SCREEN. At full 4k resolution, thin vertical lines can appear black. Viewing angles are such that the side edges fade out if you are sitting a meter away (e.g., using it as a computer screen). Digital moire effects appear when scrolling. Text and images are often temporarily blurry when scrolling. Getting the display set up so that that stationary text does not appear blurry is a chore as well even if you start off with the Game display settings. If you're just using it as a TV, note that the remote buttons are sometimes unresponsive and have to be pressed hard.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, have had it for 3+ years and it works great still.
I would recommend this to a friendIt’s good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great streaming needs Roku to work great otherwise good
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing device, and it works great. This is a most have, and I promise gig would love
I would recommend this to a friendGood tv, terrible software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, terrible software. I have literally been browsing my Roku stick and it will bump out to the TV’s organic Home Screen to try and get me to browse using their interface. This didn’t use to be the case, it was the product of a new software update. This tv is 5 stars otherwise. I’ll update the review when they fix their software.
No, I would not recommend this to a friendVery slow response
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this TV today, The picture on this is alright but there is a very slow response to the remote. We have an LG from 2010 that is 10x faster then this. The price is fair but for a 2020 TV from LG I was expecting much better.
No, I would not recommend this to a friend- Pros mentioned:Color
Good value terrible quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bright color on this tv pops! But anything dark or light blends together causing a terrible picture. Brown looks black, navy looks black,
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Very unimpressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could go lower than 1 star. This is a HORRIBLE tv, only a year and a half old and the screen is already going out. LG customer support says this is normal wear and tear and because it is out of the 1 year warranty there is nothing they can do. It rarely stays connected to the wifi network, it has to be reset almost every day. Save your money and buy Samsung or another product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not a Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt -- the worst TV ever. You can see how sometimes things jump (as if frames are missing). It can be like watching Charlie Chaplin in 1920. And LG has several modes (as far as adjusting brightness, color, etc.) for the TV, although only one or two are watchable. The Sport mode is laughable -- it makes a football field neon green. Do not buy this TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Terrible picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing a 42” Samsung that I broke. The picture is nowhere near as sharp. The overall look is dark. The colors are dull. We played with all the settings trying to get as good a picture as the old TV with no success. VERY disappointed. We will be returning this tomorrow.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Worthless channel selections
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is limited to the apps included in LG App Store. We had much more availability with our old LG roku Tv. We cannot watch Philo, Britbox etc. LG tech support told me to buy a fire stick. Seriously?! Very disappointed!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. I will forward the request for assistance to our development team. You can check our list of supported apps online at ( https://us.lgappstv.com/main). We apologize for any inconvenience this caused. ^Venette
DONT BUY FROM BEST BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS COMPANY IS A COMPLETE DISASTER. DO NOT BUY FROM BEST BUY. TAKE YOUR BUSINESS ELSEWHERE. THEY HAVE HORRIBLE CUSTOMER SERVICE.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette