Customer Ratings & Reviews
- Model:
- 55UP7000PUA
- SKU:
- 6454715
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 55” Class UP7000 Series LED 4K UHD Smart webOS TV's picture quality, describing it as realistic, clear, and crisp. They also appreciate its easy setup and affordable price. While some customers wish the remote control lit up, overall, they are very pleased with their purchase.
This summary was generated by AI based on customer reviews.
poor sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor sound due to thin screen. have to strain to hear.
I would recommend this to a friendLG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just okay TV ……………………………………………………………………………………………..
No, I would not recommend this to a friendLG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy…would buy again……………………………………………………….,..
I would recommend this to a friend- Cons mentioned:Remote control
Worth the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has inbuilt voice support but the remote is not compatible. So really we cannot use google or alexa. I was so disappointed with this fact. The standard remote comes with Tv is not easy to use.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Annoying
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, its a Tv with good definition,… the remote is horrible, sensitive to touch so if you move it be prepared to start all over at home…
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quantity is good. Apps can be up and down in terms of their functionality. I wouldn’t buy again, I would spend a bit more $$ for better quality
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Okay TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent for the price; however the sound could be better. For a home gym (streaming classes) you may want to add a soundbar, or upgrade your choice of TV from the start.
I would recommend this to a friendFrom Roku to webOS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after my 55" Roku tv died and I'm very disappointed how a 2021 tv is so much slower and unresponsive compared to a 2016 cheap Roku tv. For example, when I press the home button it takes a few seconds for anything to happen on screen and that makes me press the button again thinking that maybe I didn't press the button right, and just to have the tv open and close the home menu because I pressed the button twice. It is really frustrating. Also the tv is super flimsy, it completely bends when wall mounted. I don't know if it was mishandled during shipping but considering how slow and the way the screen bends while wall mounted made me reconsider my purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Very disappointing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this LG TV. It does nothing but buffer when streaming. I finally had to have the repair guy come under warranty and he spent 3 hrs switching out “mother bd” and doing whatever he could think with no success. His final answer was buy a “Fire Stick” thru Amazon. I did and it now works but why I had to put out more money for a fire stick is beyond me.
No, I would not recommend this to a friendThey sold me the used TV as a NEW tv,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in Mission Viejo ,Orange County California store. Paid for the new product. When I got home and opened the box noticed it is the tv they put on the display. The yellow tag is still on the TV. Called store, they do not take any calls. Called customer service, they say I have to go back to the store which is 50 miles round trip for me. It would have been nicer if they took responsibility and send the new product and picked up the used TV which they sold to me as a new one. This is not to much to ask.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
55 lg tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far tv works alright I am happy and hope the picture would not turn off just like the last time and only the audio works.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:App selection
Horrible So called “smart” tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst smart tv ever! I can not download any new app. I have called both the geek squad and LG and everyone says you can but they try and talk you through it and I guess our TV is the only one without the ability to get a new app. We only have what is loaded so I would never ever buy from LG again!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:App selection, Speed
Don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible can’t download all apps very slow and glitches
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Not What I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, if you buy on cost, it is what you get. I did not realize that this TV is a ‘direct light’ panel, which reduces the quality dramatically. Very disappointed in this purchase. Had to return it, but the representative at the store was very informed and assisted greatly - kudos to Best Biuy for excellent customer service
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv kept disconnecting from my Wi-Fi so I had to return it for a Samsung Tv.
No, I would not recommend this to a friendSort of smart tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, but smart apps do not include ESPN+ as Samsungs does
No, I would not recommend this to a friendOk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An okay tv for the average tv watcher with no great expectations
I would recommend this to a friend- Cons mentioned:Speed
DO NOT BUY LG TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed with this TV. Definitely not worth the money spent on it. It runs slower then some of the lowest quality TV's I have seen at other peoples homes. DO NOT BUY
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Okay TV, not worth value though
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay to, I admit I payed more than it's worth. But fine I guess
No, I would not recommend this to a friendNo good LG tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good, tv speaker is shot already. Hardly used it and now I can’t here a word from it . This is a no good item LG just want get thees product out of the way. Selling thees things to customers for there hard earned money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette