Customer Ratings & Reviews
- Model:
- 55UP7000PUA
- SKU:
- 6454715
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 55” Class UP7000 Series LED 4K UHD Smart webOS TV's picture quality, describing it as realistic, clear, and crisp. They also appreciate its easy setup and affordable price. While some customers wish the remote control lit up, overall, they are very pleased with their purchase.
This summary was generated by AI based on customer reviews.
Dissatisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months in and the picture is divided into three areas. The left and right 1/4’s are bright the middle half is noticeably darker. I guess you live and you learn, won’t buy another LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Absolutely terrible. Should be banned from the ind
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. After two months got black screen and customer service is a joke. Luckily the management at local store allowed me to return it then proceeded to purchase the Best Buy branded one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Think twice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant errors.. can’t ever finish watching a movie without getting an error message stating that something went wrong of getting the dreaded spinning wheel and never loads.
No, I would not recommend this to a friendBad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is brand new and I’m seeing green on the TV like it’s about to go out
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this tv to deliver to my house 2 times and driver never show up . Very disappointed with best buy about delivering
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
poor 4k
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this 4k tv has a really bad picture and does not show dark seens in movies very well I would go with samsung vizio or sony stay away from lg
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No the TV is horrible, you cannot stream the major stations LG does not support DirectV nor Major carriers
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Warped screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen looks very discolored and warped about a month after buying. Now it’s past the return date. I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good of a TV control sucks too :( Should’ve done my research first
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back lite issues and best buy geek squaud wont do nothin about it even tho i got the 2 year plan
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
L G TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it did not have enough MDI ports and other ports that I needed, so it was returned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Not worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible contrast. Terrible quality. Laggy performance. Shame on LG for putting out this garbage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a month, then the picture didn’t work, and the tv went black. See
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
- Pros mentioned:Ease of use, Picture quality
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is everything I sa hoping it would be. The picture is clear and crisp, the sound is great, the tv itself is relatively light, and it was extremely easy to set up. We ditched out cable and opted to purchase this tv and stream everything, the apps work wonderful with it! This tv was well worth the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality TV at a good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace a Samsung 55 inch that was about 1 1/2 years old. Samsung’s light went out on top right. We have an LG 32 which is already 7 years old and did not have issue. So we bought this LG 55. Screen is so much brighter even in a bright room. You don’t see reflection and the sound is so much better than the previous one. Plus, hanging it is much easier because it is so much lighter and the price is unbeatable.
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Picture quality
LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality was very good, quality is very good,brightness is one point well balanced easy to operate
I would recommend this to a friend - Pros mentioned:Picture quality
great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.simple set up, great picture. bought this after being disappointed with a tcl roku tv. couldnt be happier with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV, only problem I would say is that the tv stand legs are not as sturdy. The legs broke and now I have to position the tv a very specific way to prevent it from falling. The picture and sound is very great. I use this tv everyday and I love the sleep timer feature so I can play a random show in the background to put me to sleep. I would recommend to a friend but would warn them about the legs.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
GreatTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Picture is sharp. Easy set up. Have been able to set up all. The apps.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
LG is the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Quality TV, easy to use and setup. Continues good reputation as LG TV
I would recommend this to a friend