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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1154 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the 55” Class UP7000 Series LED 4K UHD Smart webOS TV's picture quality, describing it as realistic, clear, and crisp. They also appreciate its easy setup and affordable price. While some customers wish the remote control lit up, overall, they are very pleased with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,154 of 1,154 reviews
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying that I’m able to sign in and be in different apps on my tv. Also appreciate the display and everything that’s included with the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it better I recommend taht every grab a cheap 55 in tv from Best Buy they also have protection plans when Purchased go now while on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyTV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV looks nice and operates very well. Very glad I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The guys who came to change out my tv were amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I would buy this item again. Enough said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessir

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality , beautiful graphics and great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity isn’t the greatest, should’ve stuck with the Vizio brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better off with another brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got the 50-inch version of this tv and it got stuck in a bootloop, went into the store and they got it started and said I was unable to exchange it since it worked. Got home and then it wouldn't let me access the internet or even turn on the internet or access other inputs and started glitching out and freezing and restarting. I finally got it exchanged after paying 50$ more for the 55-inch because the 50-inch model was no longer in stock. When I started the 55-inch model the same thing was happening, and it was unable to connect to my internet after multiple attempts and began glitching out and suddenly restarting on me or just getting stuck searching for Wi-Fi networks, Normally I wouldn't care and would look for a workaround but for paying a couple hundred bucks I'd like it to work as expected, or even at all.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Rated 1 out of 5 stars

    Dead after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just crapped the bed after less than 3 years. Part of the screen is starting to shake like the pixels are going bad. I tried 2 other hdmi cables with no luck. Trash company and trash product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent but overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended. At first it was find, easy to set up, good stand. DO NOT come even remotely close to the screen! Breathe on it the wrong way and it will fail. Still trying to get mine fixed and LG customer service is AWFUL!!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Bad tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks had a huge discoloration in the center of the TV about 20" around. Contacted LG they said send a picture of ti which I did. No response for a week and a half.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette LG

  • Rated 1 out of 5 stars

    Throw it in the street and let a truck run it over

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume sucks!!!!!!! Can’t hear hardly nothing, even with it at max.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Don’t do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, I returned for a Samsung due to the screen discoloration that occurred with less than a weeks usage.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Really bad TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash that fails after 10,000 hours. LG doesn't stand behind their product. Never buy LG. Garbage brand.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

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