Customer Ratings & Reviews
- Model:
- 55UP8000PUA
- SKU:
- 6453620
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 55” Class UP8000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, describing it as excellent and great. Many also appreciate its easy setup process and user-friendly interface. The TV's price point is considered a great value, offering excellent quality at an affordable cost. However, some customers express dissatisfaction with the remote control and the lack of a user manual.
This summary was generated by AI based on customer reviews.
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, we have enjoyed it thoroughly! Thanks for the assistance.
I would recommend this to a friendSpend a little more and get a Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom, but it has been very frustrating for us. The remote is a complete pain to understand. The directions don't even match the remote we have. Also...the sound does not match the picture many times. That is completely annoying. I will never buy an LG tv again.
No, I would not recommend this to a friendLG 55in 4K 8000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound is adequate. I wanted to be able to toss the three remotes and just use one as well as Alexa. Not that easy. Alexa and the remote are slow to respond. I wanted to be able to download aps. LG does not allow ESPN. Not sure what I gained by replacing my old LG and old Apple TV.
No, I would not recommend this to a friendworse tv ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the worse tv i ever have software suck remote sucks now i got this red line come in on the picture ,,, i never ever buy another lg tv again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Sin. We appreciate you bringing this to our attention. Your review/suggestions mean a lot to us. We assure you that your review is considered and does not go unnoticed and we will surely pass on your feedback to the rest of our team. ~Anthony
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, WebOS is needs update but bought it for HomeKit use
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my son’s bedroom; he loves it.
I would recommend this to a friendBroken after less than a Year.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new the tv was good, price was right, didn’t need anything crazy just a nice looking tv for our living room. Sound quality isn’t great, I’d recommend a sound bar or some other external sound source. The 4k quality is what I would consider barely 4k but apparently it is. Our biggest problem with this TV was the line of pixels that completely went out in less than a year of use. Best Buy wouldn’t do anything and LG customer service was not much help because their only service center was at least hour away from us. They would not offer any kind of exchange. Needless to say I will not be buying an LG TV for a long time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Good online TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good display and good packages, no need for cable.
I would recommend this to a friendTV Came Cracked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was cracked upon removal from the box. Since I was traveling during the return period, I had no recourse. This will be the last LG product I buy, and the last time I purchase anything at Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on your experience, your disappointment is understandable. It is important to check your online purchase as soon as possible in the event there is anything missing or damaged, as retailers have a short return/exchange window. Outside of the return window, customers need to check with their manufacturer, however most will not cover delivery or physical damage. Keep this in mind next time you purchase a new TV. Thank you for your feedback ^Jennifer
People! Save a headache, buy the Sony or Samsung!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This T.V. is vastly over-rated. The more I use it, and have to live around it, the more I hate it. I have even taken to cussing it. Yeah; an inanimate object! It is supposed to be a SMART T.V. but it does not even know how much it p***** me off on a day-to-day basis! Seriously; there is not ONE day that I don't mentally kick myself for not buying the the Sony or Samsung T.V.'s. A great example that one is often better off just spending a few extra bucks for something more worthwhile. Now lately the T.V. retaliates by changing up things on a daily basis when I HAVE NOT EVEN TOUCHED any of the settings. Didn't they make a movie about a possessed T.V.????!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this as a gift for my mom a few weeks prior to her birthday. I’m obviously not going to open it and test it out cause I trust Best Buy. My mom recently opened her TV and set it up in her new house, disappointingly the tv had so many issues. The sound wouldn’t work often even on 80, there was black spots all over the tv and when I had called about it they said they can’t do anything about it because I don’t have a receipt and it’s past the X amount of days I had to return it. Super sad I wasted almost 700$ on this TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
43” tv is better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV after purchasing the 43” tv; this tv seems to operate a bit different not as easy to operate as the other LG tv.
No, I would not recommend this to a friendConsider a better tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv for the money but most consumers choose a tv based on price and should consider quality costs a little more.
I would recommend this to a friendSound issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time purchasing a LG smart TV. I've always purchased Samsungs. I do not like the OS on this tv. In addition, the sound goes out 1-2 times a day for about 10-15 sec In addition the screen to too bright.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.
Meh.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok, except for the white light bleeding all around the edges, with one particularly bad spot in the lower left side. Also, every time the tv is powered off all the settings for picture and sound are reset to factory settings which is.... very annoying to say the least. Not happy about having to haul this thing back to the store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
bad picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed in picture quality bought two and returned two and bought two vizio tvs better picture...
No, I would not recommend this to a friend- Cons mentioned:Performance
Glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very glitchy and slow going between applications.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG 54
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took three visits by Geek Squad to make it work right, but now it is great!
I would recommend this to a friend- Pros mentioned:Ease of use
Color resolution problem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve felt with the color issues of this tv for a while now and it’s just giving me headaches bad purchase and as far as the web os it’s great it’s just the resolution of the tv and the color is sub par to say the least
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Solid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV. No issues but it is not going to knock your socks off with color.
I would recommend this to a friend