Customer Ratings & Reviews
- Model:
- 55UT7000PUA
- SKU:
- 6593576
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 55” Class UT70 Series LED 4K UHD Smart webOS TV (2024) for its excellent picture quality, ease of use, attractive price, and vibrant colors. Many find the setup process to be quick and simple, and some are satisfied with the sound and sleek design. However, some customers have expressed concerns regarding the remote control, occasional slowness, response time, and user interface.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Loaded it into my car for me during pickup.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. LG Smart TV features work great on this TV
I would recommend this to a friendmytv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with the various features this tv has.
I would recommend this to a friend- Pros mentioned:Picture quality
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves it’s purpose Great Color Enjoyed so far No complaints
I would recommend this to a friend Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful choice, excellent product user friendly.
I would recommend this to a friendHorrible Service, never will purchase from Bestbuy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was fine for the price, customer service was horrible from BB corporate.. Worst experience I ever had with Bestbuy. Always had good service when visiting the store itself, but I hose to purchase on Bestbuy internet site. Order my TV, and was to be delivered two days later with Geeksquad as well to set it up. Waited all day, no one showed up and no call. I called the geeksquad, and they said Monday. Monday came no one showed and again, no call.i called them again and they told me the tv was not available. Spoke to a “manager”, she said Thursday she would have it delivered and promised me a gift card never got one. Horrible service
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your full experience regarding your LG TV (55UT7000PUA) model. While we're glad to hear that you're satisfied with the TV itself and the value it offers, we understand your concern about the delivery and setup process. Reliable service from start to finish matters, and your feedback truly matters to us. We recommend checking your order status through Best Buy's order tracking system or contacting their customer service at 888-237-8289 to see if an earlier delivery option is available.
While LG doesn't manage third-party retailer delivery services, we want to ensure your TV continues to perform at its best. If you ever need assistance with settings, connectivity, or performance, we're here and ready to help. Please reach out to us through a private message on social media @LGUSSupport, and we’ll be more than happy to support you further. ^Juvy
Purchase experience.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was very good to deal with. Knowledgeable staff.
I would recommend this to a friendLG Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help good product information on the different models.
I would recommend this to a friendLG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a tv . I was assembling to hook up with my new WiFi only to find out the tv didn’t work. I waited 1 week to get it exchanged. I guess I wasn’t a priority. One would think someone would do the exchange within the next day or two . You should have offered to hook it up too .
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works and looks great, holds up to the other reviews
I would recommend this to a friendHappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent thanks for everything , keep up the great work.
I would recommend this to a friend- Cons mentioned:User interface
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the TV! It’s slow, it cycles for a long period of time when going to different channels or apps. It’s not user friendly, the remote is antiquated and doesn’t light up. There are no wallpaper screen saver just a clock that goes around. This was NOT a good buy and I would NOT recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG TV (55UT7000PUA) model and the issues you've had with its speed and user interface. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
If the TV is slow or lagging, we recommend performing a power reset. To do this, unplug the TV from the wall outlet for at least 30 seconds, then plug it back in. This can help clear any temporary software glitches and improve performance. For additional help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, email us at [email protected], and our team will explore possible solutions for you. ^Juvy
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great! The service and delivery were awesome!
I would recommend this to a friendtv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.goodddddddddddddddddddddddddddddddddddddddddddddddd
I would recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase.. very glad I decided to purchase. .
I would recommend this to a friendGood TV for little $$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is my favorite brand for TV’s. This TV is a good budget option
I would recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Answered all my questions, no waiting
I would recommend this to a friendSmart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't a bad TV but I do have to say that my Vizio was far better and much quicker when scrolling through streaming services. HULU, Netflix, Paramount and Peacock to name the ones we watch most.
I would recommend this to a friendPoor WiFi Module. Constantly Freezes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good picture but the wifi module is poor at best. Constantly freezes to search for signal while other devices in the same proximity ace speedtests. This tv rarely achieves better than 32 mbs in speedtests. This is a known issue that I wish I would have known about before buying 3 of these. Look it up online, also none of the online remedies work. Save your money. Don't buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your experience with us. We understand your concern about the Wi-Fi performance of your LG TV (55UT7000PUA) model that doesn't meet your expectations, especially when other nearby devices perform well. we strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help improve connectivity, it might be a good idea to check if the TV's firmware is up to date. You can do this by heading to Settings > Support > Software Update. If you need more assistance, feel free to visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Also, if you have the option, switching your router to a 5 GHz band and moving it a bit closer to the TV could really boost the signal strength and speed. We’d love to chat more about personalized solutions—just send us a private message on social media @LGUSSupport and our team will be happy to help out. We really appreciate your feedback and look forward to making things right. ^Juvy
- Cons mentioned:Remote control
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good TVs remote stopped working so I tried a factory reset.And all it says now is Press the OK button (Wheel) on your remote which does not work.I've tried unplugging it for 30 mins,doing a hard reset.All the trouble shooting has not got me past the factory reset loop so I got a new OEM remote ordered.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for sharing your experience with us. We understand your concern about the remote stops working and you're stuck in a factory reset loop. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. It’s great that you’ve already ordered a new OEM remote, but in the meantime, we suggest checking if there are any physical issues with the TV’s remote sensor or connection, especially after a factory reset. If the new remote still doesn’t resolve the issue, we may need to explore additional troubleshooting steps. For more help, you mat visit https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further in resolving this. We’re here to help. ^Juvy
