Customer Ratings & Reviews
- Model:
- 55UT7570PUB
- SKU:
- 6578186
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024) for its great picture quality, ease of use, and crisp colors. Some customers have expressed concerns regarding the remote control design and the responsiveness of the TV. A few customers reported issues with the TV software and menu speed.
This summary was generated by AI based on customer reviews.
Good Budget TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, had the TV for two months and no issues.
I would recommend this to a friendDont buy this buy a samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I went in to best buy i had a plan to buy a samsung tv, yet once I started talking to the tv sales rep he really was trying to sell me on the lg tv saying it looked better. What I really cared about was the tv interface load times because I cant stand when my tv takes 30 seconds to register an input. He exclaimed that lgs were not like that at all and that it didn’t lack in storage so I decided to trust him and go with the lg tv. It looks good kinda the same but still an upgrade non the less than my last tv. But this things load times are awful and he lied about the storage aswell highly disappoint Ed in the service. Dont buy this tv, buy a samsung it runs better smooth better user interface.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Josh. Thank you for sharing your experience with the LG TV (55UT7570PUB) model. We understand how important quick load times and a smooth interface are for your viewing experience. We strive to provide high-quality products exceeding our customer's needs and expectations. As a first step, we recommend checking for any software updates in the TV settings, as updates can often improve performance and interface speed. Additionally, consider clearing the cache in the app settings to enhance overall responsiveness. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-it-take-so-long-for-my-tv-to-power-on--20153123646697. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with any concerns. We appreciate your patience and look forward to helping you. ^Juvy
Classroom Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. We are using it as a classroom display.
I would recommend this to a friendIt’s great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! My first smart tv and I’m learning all the features
I would recommend this to a friendGreat Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Tv. Ordered this for work and it works perfectly for the space
I would recommend this to a friend55inch lgtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it’s was awesome.its is wonderful looking on the wall .
I would recommend this to a friendexcellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was excellent, timely and polite.
I would recommend this to a friend- Cons mentioned:Remote control
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||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a star, I don't like it, I have a control of magic, you can't activate this better, the other 2022 and 2223 of this year brought control, magic and time, a bad and ugly control, it's hard to search for something on the Internet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG TV (55UT7570PUB) model. We understand that you’re having difficulty with the remote control and its functionality. We strive to provide a seamless and user-friendly experience with our products and ensure a smooth viewing experience. To improve your experience, you might try resetting the remote by removing the batteries and then reinserting them. Also, ensure the TV's firmware is up-to-date, as updates can sometimes resolve remote control issues. You may visit this link for additional help: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809. If you need further assistance, please reach out to us on social media @LGUSSupport. We’d happily provide additional assistance and explore solutions to enhance your TV experience. ^Juvy
Harry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job with all aspects of the purchase Thanks
I would recommend this to a friendBest service and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best service , best staff, friendly and polite, love it
I would recommend this to a friendSmart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good television and price was excellent l love it
I would recommend this to a friendLove its
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG 55’ 4K tv. I have had no issues and it streams great.
I would recommend this to a friendWork well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Tv is working good, it not weight for move a round
I would recommend this to a friendLG 55 ...Review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color/Resolution Not Good...Samsung works better...My other 4 TV's are Samsung.
I would recommend this to a friendLG TV 55 "
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many buttons on controller otherwise great sharpness as color
No, I would not recommend this to a friendNot smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a 3 year old LG smart tv that is great. We purchased this tv for a cottage. If YouTube tv is your primary service this tv is dumb. It absolutely will not let you load the app. We ended up having you connect an older Roku device to get what we needed (having to use 2 different remotes sucks).
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 55UT7570PUB TV and the difficulty loading the YouTube TV app. To help resolve this, you can try these steps: first, ensure your internet connection is stable by testing other apps; next, delete and reinstall the YouTube TV app via the LG Content Store; also, check that all user agreements are accepted under Privacy & Terms in Settings; if needed, try changing the LG Service Country temporarily and back to refresh the connection; lastly, a factory reset might help if issues persist.
(LG TV - Troubleshooting Premium Apps - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-premium-apps--1434403325217
For detailed guidance or further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We appreciate your patience. —Renzo
Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technically speaking its super low on features, took the tv through proper calibration, even went through advance calibrations talked about on ratings.com forum and used best settings could find and my final opinion is... Well you get what you pay for for sure, key notes- dont plan on using in a room with any kind of glare, dont fight the color settings into madness, the contrast on the television is oversaturated. If i could do anything to change it that would even come close to making it ok at best, would be to take WebOS and just give me a simple buildroot os with ssh enabled and let me do it myself. The UI of WebOS is slower than... Well.... Idk OG DOS, or my parent apology for having me..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts on the LG TV (55UT7570PUB) model. We appreciate your detailed feedback and understand your concern about the performance, especially after going through calibration steps.
We always strive to deliver the best viewing experience, and we can see where the contrast and WebOS UI might not meet your expectations. To improve your viewing experience, consider adjusting the picture settings to ISF Expert (Dark Room) for better color accuracy and less oversaturation. If you're in a bright space, tweaking the OLED Light and Gamma settings can also enhance picture quality.
We recognize that some users prefer a more streamlined WebOS interface. While we can't change the OS, we are continually updating it for better speed and usability. Ensure your firmware is updated for performance improvements by visiting https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
We’re committed to supporting you. Feel free to message us on social media @LGUSSupport for further assistance. Your feedback is truly valuable, and we're here to help. ^Juvy
Want to be compensated for my Saturday of a no-sho
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On day of purchase, I was given a delivery date for the following Saturday, April 26, 2025; also on Friday evening, April 25, 2025, I received a calll from Best Buy to vertify and guarantee me a delivery date for the next day, April 26, 2025 that my TV would be delivered by 11am. A few lovely day on that Saturday, I received no text, no telephone call or no delivery. A wasted day to sat around for a no-show. So when I called on Monday, I was told that I could not be reimbursed by no means for a wasted day on that past Saturday, but I could scheduled a delivery on that Tuesday, April 29, where I received a telephone call, text messages and the delivery of my TV before noon that day. I feel as though, that I should have been compenstated by some means.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding the LG TV (55UT7570PUB) model. We understand your concern about having your delivery missed after you were given a specific time frame, especially when you made arrangements to be available. We strive to provide exceptional services and ensure a smooth experience.
While we can't control the delivery schedules of third-party services, we want you to know that your concerns are important to us, and we're here to help.
It might be a good idea to reach out to Best Buy customer service again at 888-237-8289. They should be able to look into any compensation options or find a better solution for you given the situation.
In the meantime, if you have any other questions or need help with your unit, feel free to drop us a message on social media @LGUSSupport. We're always happy to assist. ^Juvy
Good tv?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came damaged. Had to send it back. There was a noticeable dent in the front a bit of a hassle but was resolved
I would recommend this to a friend10 out of 10 dont reccomend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight is already failing after 2 months. Picture quality is degrading.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that you're experiencing issues with the backlight and picture quality on your LG 55UT7570PUB. Your feedback is important, and we'd love to assist you further. Please try the following troubleshooting step: ensure your TV's software is up to date by checking for updates in the settings menu. This can sometimes help resolve display issues.
https://www.bestbuy.com/site/lg-55-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578186.p?skuId=6578186
For further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo