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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 609 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024) highly for its exceptional picture quality, ease of use, and value for the price. Many appreciate the vibrant colors and overall quality of the television. However, some users find the remote control cumbersome and the system's responsiveness and software could be improved. The smart TV features, while present, have received mixed reviews regarding their performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 609 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Light. Perfect for medium room. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Nice Picture But System Has Way Too Much Lag.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing about this TV that was good was the image, crystal clear picture and vibrant colors on display. Unfortunately that is the only thing going for this unit. The sound is tinny/pitched no matter what sound mode you are using and regardless if it is the TV speakers or a soundbar attached through Bluetooth. The software/hardware in this TV is just not up to the task. the fastest response time from powering on to being able to see (and use) the home screen was ~5 minutes, and even then you push a directional button on the remote and it takes up to 30 seconds for anything to happen, and forget about multiple pushes it only registers the first. I know it is not the home network as I was able to do a speed test on that same line that netted 500+ Mbps. This was a disappointing purchase as I have always been happy with LG products before, but this unfortunately missed the mark by a lot. Ended up returning it less than 24 hours after picking it up.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your feedback on the LG TV (55UT7570PUB) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products that meet our customer's needs. For help regarding the lag issue, please ensure you are connected to your network. Using the remote, click Settings, then General, then Network. For more details, you may visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For further assistance, please reach out to us at social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beauty TV. The picture is perfect and it is very high tech. I love hooking up my wireless headphones to the Bluetooth so I don’t have to disturb my roommate! You can also turn down the brightness of your picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LG = looks great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our 3rd LG tv. Great picture for the price. Easy setup and simple streaming interface. Replaced a 40" for better viewing and glad we did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Family enjoys it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion LG tvs have the best color saturation and anything LG is super easy to set up and operate. I wanted an LG TV for a couple years and finally gifted myself. I love the sound and picture quality. I’d recommend this brand of TV to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My mom loves the new tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & video. The tv is very easy for my mom to use for steaming movies, music and tv shows. The

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!! Works very well. The pictures are beautiful- and color very vibrant. Only complaint is that the remote control could be better. Cannot see to use it without lighting. I wish there was a backlight or the important buttons lighted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, the picture quality is phenomenal and the controls are great to operate on a smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    New Living room Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider it’s too slow when connecting to Apps .Image is nice and clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    LG tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, sound and ease of use. Controller not great... poor configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 55”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this LG 55” UT75 Series TV for a while now, and it’s been great. The picture quality is clear and vibrant, bringing movies, shows to life. The smart webOS interface is easy to navigate, and connecting to apps like Netflix, Hulu, and YouTube is seamless. Setup was quick and straightforward, and I haven’t run into any issues with connectivity or performance so far. Overall, a great choice if you’re looking for an affordable yet quality 4K TV. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I use to have a Sony....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony and loved my TV, but unfortunately, I came home, and it was on the ground!!! I only had it for one year :-( I wanted another Sony, but it was just out of my price range, so I decided let me take a chance on this LG. At first, I could not find the port for my sound bar, so I wanted to cry but then my brother helped me!!! Ever since I am very happy with my purchase and recommend this TV for under $400!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a plasma LG for many years. It was fantastic. Even though it was only 720k the picture was incredible. So when it came time to reluctantly replace it (the screen went all fuzzy) we opted for another LG. The picture, even though 4k UHD, isn't as great looking as the 720 plasma. There are a lot of tweaks you can make if you're young and have that much time left. Even with that done, it didn't take long for the reddish shading on the left side of the screen panning to the bluish shading on the right to become noticeable. Fortunately that's only when the screen is mostly one light or dark shade (like now as I write this on my PC.) The "smart" features are slow to respond, clunky to use, and awkward to navigate, as are the settings pages. One wrong move in settings and you have to reload and start from the beginning. The app choices aren't really that customizable. There are menu buttons (many for paid services) that you can't get rid of. There's a lot of upsell, promo, whatever you want to call it. We don't bother with the streaming apps. It's better to use the connected PC to stream and the live OTA channels as needed. The worst thing about this tv is the remote. It is AWFUL! There are 46 tiny buttons (2 are rockers) the size of my mini-keyboard but no backlight. It's impossible to tell by feel where you are. I had to shave off the Disney+ button because it was inexplicably activated every single time we picked up the remote. I guess they want the extra little bump they get when you end up buying the Magic Remote (sold separately). We use a Zvox speaker so, I can't really comment on the sound. With a maneuverable remote and an OS that was more responsive and a little more adaptable it wouldn't be a bad tv but, as is, it can't compare to the 43" Pioneer we recently bought.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Bahb. Thank you for sharing your detailed experience with us. We understand that the LG 55 Class UT75 Series LED 4K UHD Smart webOS TV (2024) didn't meet your expectations compared to your previous unit. We understand your inquiry regarding the screen uniformity, the responsiveness of the smart features, and the layout of the remote control. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-55-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZQZ48
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image/video quality of this tv is amazing, no issues with the sound quality either. The app menu is also easy to understand, and the tv updates tend to be no intrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our New TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I've made in a while my husband and I this was an outstanding price and value. The picture is flawless and beautiful. We love our new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love’n My LG!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is really nice and the color is great! Very nice T.V.. LG really makes nice products and they are affordable for most.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV, but a pain to configure.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well and video is clear with good resolution. I deducted a star because it was easy to setup until you get to the point of turning it on and have to answer alot of setup questions and it makes it hard to not sign up for an LG account, which is annoying in itself, and an extra pain in the ... because your doing it using the remote and a virtual screen keyboard. Next time I will be less inclined to get LG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG is the best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new television. The picture is clear and bright. This is my second LG television and i highly recommend them. I would also like to say the sakes agents were very kind and helpful, patient. Thank you Jason and Justin.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is my second LG !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG to replace my older one after 9 years and the picture is FANTASTIC, I stuck with this brand because I had no problems with my older one. This is an awesome TV !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent experience of the service and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of the TV is very nice. I replaced this one with my old 65-inch TV, and there is clearly a huge difference in picture quality we are experiencing. I would also like to mention the excellent experience of the service at the store and the delivery too. Thanks BestBuy!

    I would recommend this to a friend
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