The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-115 of 115 reviews
Rated 5 out of 5 stars
New range
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great range, easy to use, has a great amount of features for cooking.
Delivery company caused $1800 in damaged floors!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This review is based on IFS delivery. My floor was significantly damaged during installation. IFS initially agreement on a settlement amount and to pay it out on several instances. The funds were never paid. My floor is still damaged. Now they are no longer responding to me. I will never order anything from BEST BUY again since they use this particular company for delivery. No one ia helping me. I have $1800 in damage to my brand new flooring!!!!!
Hi, Casey. Thank you for sharing your experience with your LG Range (LREN6325XE) model. We understand how important it is for your appliance to be delivered and installed properly without causing damage to your home.
For this model, one helpful step after installation is to ensure the leveling legs are adjusted correctly so the unit sits evenly on the floor. This not only protects your flooring but also helps the oven and cooktop perform as intended. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 regarding the damage. If you’d like us to assist further in escalating your delivery damage case, please send us an email at [email protected] with your product details and delivery information so we can help coordinate support. ^Juvy
Rated 1 out of 5 stars
Takes forever for burners to heat & light issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The light turns on all by itself constantly, and LG support is no help. The burners take forever to heat up and waiting for water to boil is rediculous... This is a terrible range. I'll never buy LG appliances again.
Hi, there. Thank you for reaching out about your LG Range (LREN6325XE) model. We understand the importance of having a range that performs reliably, especially when it comes to consistent heating and proper lighting behavior. As an initial step, you may try performing a power reset by turning the unit off at the breaker for a few minutes and restoring power, as this can help recalibrate the control panel and lighting functions. For more guidance, visit https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447. If you’d like us to take a closer look or assist further, please send us an email at [email protected]. We're here to help. ^Juvy
Rated 2 out of 5 stars
Terrible customer service w Best Buy & Lg !!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve already neede to contact Customer Service w Best Buy and Lg and both are horrible to get any satisfaction with! HORRIBLE!
Hello there, MarkK. Thank you for sharing your experience with us. We understand your inquiry regarding your customer service interactions concerning your LREN6325XE range. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-6-3-cu-ft-freestanding-electric-true-convection-smart-range-with-air-fry-and-instaview-printproof-stainless-steel/6619429.p?skuId=6619429 We appreciate your patience. —Renzo
Rated 1 out of 5 stars
Dented
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It came damaged and was returned. I t has been a few days and I am still waiting for an email to set up a new delivery date. I don’t like how they are making me do the arrangements online. They won’t do it in person.
Hi, there. Thank you for sharing your experience with the LG Range (LREN6325XE) model. We appreciate you letting us know about the delivery and scheduling process.
For this model, one helpful step after receiving a replacement is to inspect the unit before completing the delivery confirmation. Documenting any visible damage with photos ensures faster resolution if issues arise again. You can also track delivery updates and product details directly through Best Buy customer service at 888-237-8289. If further assistance is needed, please send us an email at [email protected] so our team can provide tailored support for your unit. ^Juvy
Rated 2 out of 5 stars
Not that great!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the greatest oven. Seems cheap and the glass top already got a ring around the burner, I returned it
Hi, Henry. Thank you for sharing your experience with the LG Range (LREN6325XE) model. We understand how important it is for your range to meet both performance and durability expectations.
For future reference, the glass cooktop on this model is designed to withstand high heat, but rings or discoloration can occur from residue buildup or using non-flat-bottom cookware. To help prevent this, we recommend cleaning the surface regularly with a ceramic cooktop cleaner and using cookware with smooth, flat bottoms that match the burner size. For more tips, visit https://www.lg.com/us/support/help-library/cooktop-cleaning-tips-electric-ranges--20150615815711. If you’d like help reviewing alternative models or need further assistance, please send us an email at [email protected]. We're here to help. ^Juvy
Rated 1 out of 5 stars
dissapointed
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After multiple attempts the delivery never showed up, We canceled the order and purchased somewhere else
Hi, Lucas. Thank you for reaching out. We understand the importance of having your LG Range (LREN6325XE) model delivered as scheduled, and we appreciate you sharing what happened with the repeated missed delivery attempts that led you to cancel the order.
One helpful step you can try—if you ever run into a similar situation with a future delivery—is checking the order status and carrier updates through the retailer’s tracking page, as this can sometimes show delays or routing issues before notifications are sent out. You can also review support information for your model here: https://www.lg.com/us/support/product/lg-LREN6325XE.PRSLLGA. We’d be glad to take a closer look into this from our side. Please send us an email at [email protected] so we can assist you directly. ^Juvy
Rated 1 out of 5 stars
LG Range
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The light in the oven comes on by itself.
Without noise or vibration.
I have called in many times and they said it will be replaced, still waiting.
Hi, Dolly. Thank you for sharing your experience with the LG Range (LREN6325XE) model. We appreciate you choosing LG and understand how important it is for your range to operate as expected. If the oven light is turning on by itself, we recommend checking the Sabbath Mode setting under the oven’s control panel. When activated, this mode can cause the light to behave differently than normal. To disable it, press and hold the Settings or Options button (depending on your model) and follow the prompts to turn Sabbath Mode off. For more support and product details, feel free to visit https://www.lg.com/us/support/help-library/lg-range-oven-cooking-modes--20150749496864. If you’d like us to assist further, please email us at [email protected]. We're here to help. ^Juvy
Rated 5 out of 5 stars
Very Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this stove. It looks and works great! I would recommend this for anyone!