Skip to content
BestBuy.com
Main Content

Customer Ratings & Reviews

Your price for this item is $2,299.99

Customer reviews

Rating 4.6 out of 5 stars with 478 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend
Page 1 Showing 1-20 of 478 reviews
  • Rated 5 out of 5 stars

    Attractive Range updates my kitchen

    |
    |
    Posted .

    Range updates my kitchen & works Exceptionally well. A greater selection of the amount of flame under my pots allows me to use the rangetop efficiently. Boils water quickly. The oven heats quickly and evenly. I like the option of the broiler turning off when the oven door is opened - For safety and the saving of fuel. Have not yet used the convection option – new to me. This slide in range is a new style for me and the exhaust in the rear fans much heat out of the oven when in use. I don’t mind the heat in the winter when it can assist heating my home, but when I turn on the overhead exhaust fan most of the heat is expelled - Good for summer use. The stainless steel cooktop surface is quality compared to several other brands that I looked at & cleans easily. Range looks more expensive then it was. I’m loving it!

    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Not as good as I though

    |
    |
    Posted .
    Owned for 2 months when reviewed.

    It’s a nice looking range but is a pain to keep it clean and will scratch easy the burners are nice the BTUs are perfect the oven is another pain the food will cook on one side and burn the side tha is closest to the door will not cook even with turning the food halfway the cooking period you will see burn places on your food some of the setting are pre determine and is not a good idea the convection setting is the same food will cook on one side only is kind of frustrating the range gives a smell of gas that I believe is a small leak that I can’t find the knobs where easy to removed for cleaning but now is difficult one is stuck for good and is not easy to clean as you can see

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I have my new oven about two weeks and so far it's great. There's plenty of room on the stove top and the oven itself is really large. I only made cupcakes so far but they were baked to perfection. One thing I didn't realize is that the stove sticks out a few inches to accommodate the gas pipes which my old oven made allowances for. This oven comes with a decorative guard that covers the gap in the back but it was something I didn't realize when I was shopping.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Feel like a chef!

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    I love our new LG gas range. It provides a real strong flame on top, especially the boiler. The summer works well. The cast iron grates are heavy duty as well. The oven heats up really fast and the baking is amazing. I really love the black stainless finish and the special blue finished interior, that was what caught my attention to get this one!!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for simmering quickly.

    |
    |
    Posted .

    I like my stove but it makes a rattling noise after using the griddle. It scratches easy and also stains quickly if not careful.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Burners, Cleaning, Cooking

    Rated 5 out of 5 stars

    Everything I wanted!

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    This is the perfect oven for our new home. It looks clean & stylish. Our first time cooking with gas and we love it. The center grill is a especially nice feature that we are using often...easy to clean too! We love the blue interior oven as well. Lots of racks for cooking multiple dishes at once. Burners have functional use for cooking fast or simmering. We plan to hold on to this appliance for many years!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Didn’t even last a year.

    |
    |
    Posted .
    Owned for 9 months when reviewed.

    We got this oven in August 2020. It worked well and we have used it regularly but now less than 10 months later, the control board has shorted out and the oven won’t work. LG said they can come repair it... in 2.5 weeks. I’m pretty frustrated that a $2000 oven has lasted less than a year, and from what I’ve read, this problem tends to recur so we will probably have to replace the oven in a year or two.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great equipment

    |
    |
    Posted .

    Best desition to change all Kitchen to LG, great range

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love the oven! Not delivery!!!

    |
    |
    Posted .

    Bought this as floor model & it had 1 dent on side. Once delivered and opened it had additional dents on all sides including the back and a-small front ding. But the box tape with BEST BUY IN BLACK INK had bled thru on the top and edges and “took me hours to soak & scrub off with a goo gone to get off the entire stainless steel top, burners & griddle!!” PLUS, according to paperwork they took it from Pleasant hill to Tracy then back to Concord for delivery! So I would never buy and have them hold again!!!! I would take the item with me as I’ve had good luck with doing that in the past. Thankfully the oven worked great so far and can’t see all the dents except front!

    I would recommend this to a friend
  • Pros mentioned:
    Cooking, Design

    Rated 5 out of 5 stars

    Great looks and performance!

    |
    |
    Posted .

    Very happy with this range! I have always cooked on gas stove top with electric oven. I’m really enjoying the gas oven, love being able to quickly adjust oven temp, food cooks evenly. I did have to pay an electrician to come in and add an outlet on wall behind stove, but it was definitely worth the trouble. The look of this appliance is wonderful in my kitchen, but even more important is the ease of which I’m able to clean and keep it looking nice. The awesome blue nonstick oven and the stainless cook top are a breeze to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking, Design

    Rated 5 out of 5 stars

    Fantastic Range!

    |
    |
    Posted .

    My range prior to this purchase was electric. I was a little concerned after all this time to go back to a gas range. I’m so glad I did! This range is not only beautiful, but fits perfectly in the space. It cooks and bakes like a dream. I’m so glad I went with the LG appliance suite.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My best friend in the kitchen!

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    Love this stove! It's my first LG stove but so far I'm very impressed and may never go back to another brand. The black stainless steel is beautiful and I love the single use knob for setting the oven, was odd since i thought you'd use the panel display like most stoves, but actually love the simplistic design feature. burners lite evenly making for great low or high-temp cooking and the ovens convection works perfectly giving me some of the best roasted chicken I've made in years. Paid Best Buy to do all the installation and they did a phenomenal job.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cooking

    Rated 5 out of 5 stars

    Great stove

    |
    |
    Posted .
    Owned for 9 months when reviewed.

    Lovely! I enjoy cooking on it and it was a great buy! Love the middle range/ griddle piece for pancakes or skewers!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Cons mentioned:
    Burning

    Rated 2 out of 5 stars

    Oven does not cook well!

    |
    |
    Posted .
    Owned for 10 months when reviewed.

    This oven cooks WAY too hot- burns food if you cook at the required temp and time. It has a built in thermostat you can adjust. I adjusted it down 25 degrees and the higher temp items (425 and higher) still cook way too hot. Now the lower temp items take forever. Service guy came by and confirmed its way out of wack. LG customer service told him to replace the brains of the unit. Didn’t change a thing. Very very unhappy with oven. LG says they need to have 3 attempts to replace parts before they consider replacing unit. Problem is no one wants to service LG because they are very difficult to work with. Bought a whole kitchen suite and am happy with other items but this is the worst oven I’ve ever had. The cook top is nice so I’ll give it 2 stars for that. But the oven is horrible.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice range

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Nice range. Only complaint is the stainless steel is easily smudged. Looks lovely, the convection element is nice and the oven size serves my baking needs . Overall, nice.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Knobs

    |
    |
    Posted .
    Owned for 1 year when reviewed.

    Very angry . I have used my oven about four times and this weekend I went to bake and it wasn’t working . It turns out the plastic behind the knob breaks very easily . I bought this stove November 4th and received it November 10 the warranty is for a year and It is a little over a year and I called LG And they created a ticket to see if they will cover this And it takes up to 48 hours for them to let you know . It seems the knobs are really cheap and break eAsily cuz I found an entire website that people are talking about this issue. They should have the knobs covered for atleast ten years if they made it this bad !! Perfect time I cannot host Thanksgiving in my house this year due to this issue and had to find some one else in the family to host for everyone coming from out if town! Had to break our tradition !!Will never buy LG again !! Here is the website where they talk about the cheap knobs that do no cost cheap to replace https://www.shopyourway.com/questions/1168274

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your range. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I Love My Stove!

    |
    |
    Posted .
    Owned for 7 months when reviewed.

    I didn’t want to write a review until after I had my stove at least 6 months. Well, it’s been a little over that time and I want to say that I love my stove. It has performed perfectly, not one issue. I was a bit concerned about the stainless top because some reviews commented on how easily it showed scratches and was difficult to keep clean. I have not found that to be the case. I would highly recommend this stove.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cooking

    Rated 5 out of 5 stars

    LGGasStove

    |
    |
    Posted .
    Owned for 1 year when reviewed.

    Have used it for many cooking dishes and working great (Top and Oven)

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cooking

    Rated 5 out of 5 stars

    Range

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    I love my new range, Cooks everything evenly, Oven is great!! I am now a baker !

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    We love this oven! I never learned how to cook because my early adulthood was spent in a marine corps barracks room. We weren’t allowed to have stoves or ovens and didn’t have enough room for them anyway. This stove works great and got me motivated to finally start learning. Love how there’s different presettings to make things, like baking a pizza, easier and the convection setting automatically adjusts the temperature so I don’t accidentally burn my food using it. If I can figure out how to operate this thing coming from zero experience then anyone can.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant
Best Buy Home Expert helps two customers with a gas oven range.

Consult with a Home Expert for free.