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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1082 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the air fry feature, ease of use, and heating speed of the 6.3 Cu. Ft. Smart Freestanding Electric Convection Range. Many also appreciate its overall features, appearance, and design. However, some customers have expressed concerns about the cooktop being difficult to clean and the glass top's quality. A few customers reported issues with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,082 reviews
  • Rated 1 out of 5 stars

    Didn't last 18 months, not covered under warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about 17 months ago and the display is already failing. I reset the oven and it resolved the issue for about 15 minutes before the clock display started to die again. Since the warranty is only 1 year, I'm out of luck. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Smart Freestanding Electric Range. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LG Support Team at (800)243-0000.^Jai. LG

  • Rated 1 out of 5 stars

    Warning! Top has grooves and does not clean well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst purchase ever! After the very first spill on the top, it will not come clean. This top has groves (not smooth) and food sticks and does not come off.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 2 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality materials. After just two uses look how the top glass was scratched.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Would not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The foil warning should have been more pronounced! Foil melted and ruined the interior after first use.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Range (LREL6323S) model. We understand your concern about the foil warning isn't as clear, especially after experiencing damage to the interior. We aim to provide top-notch products and ensure a smooth experience. To prevent foil from melting and potentially damaging your oven, we recommend avoiding the use of aluminum foil directly on the oven floor or in areas that may interfere with heat circulation. Instead, consider using oven-safe liners or placing foil around food, but not in direct contact with heating elements.

      For further assistance or guidance, please send us a private message on social media @LGUSSupport. Our team would be happy to help with any other concerns or troubleshooting steps to ensure your oven performs as expected. ^Juvy LG

  • Rated 1 out of 5 stars

    Expensive product made with cheap quality!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The numbers on the stove basically almost gone. Purchase last year. Unable to see the level for heat. Expensive product made with cheap quality. Unacceptable!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for sharing your experience with us. We understand your frustration with the numbers on your stove being nearly worn off, making it difficult to see the heat levels. We are sorry to hear that this has impacted your experience with our product.

      Your feedback is important to us and we apologize for any inconvenience this has caused. We strive to provide high-quality products and we regret that your experience did not meet your expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    LG range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the item for a year and a half and it stopped working. 1000 and it lasted a year and a half

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for taking the time to share your experience with us. We understand your concern about your LG Range (LREL6323S) model, stops working after only a year and a half. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      Let’s try a quick troubleshooting step: If you haven't already, please check the power connection and ensure the circuit breaker hasn't been tripped. For more help, visit https://www.lg.com/us/support/help-library/oven-power-issues-electric-range-gas-range--1430141359009. If everything seems in order and the unit still isn't turning on, please reach out to us directly via private message on social media @LGUSSupport. Our team will be happy to further assist you with potential solutions and warranty coverage to get this resolved as quickly as possible.

      We appreciate your feedback and look forward to getting this sorted out for you. ^Juvy LG

  • Rated 1 out of 5 stars

    Not going to be what you’re expecting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont heat up for squat, ruined the glass with burn spots that dont come out after first use.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Range (LREL6323S) model. We understand your concern about dealing with heating issues, especially when the cooktop doesn't heat up properly, and to have burn spots on the glass after just one use. we strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the heating issue, here are a few things we can check: Ensure that the range is connected properly to the power supply. If the burners aren’t heating, there might be an issue with the power connection. Try using multiple burners to see if the issue persists across all of them. This will help determine if the problem is isolated to one burner or if it's affecting the entire cooktop. Regarding the burn spots on the glass, this could be due to a variety of factors like excessive heat, improper cookware, or cleaning methods. We recommend checking the care and cleaning instructions in the user manual to ensure the cooktop is being cleaned correctly, as harsh cleaning products or abrasive scrubbing can sometimes cause damage. For more help, visit https://www.lg.com/us/support/help-library/general-maintenance-and-cleaning-ranges-and-cooktops--20152320015536. If the cooktop continues to have issues or if the burn spots don’t come out, please send us a private message on social media @LGUSSupport with more details about your situation. We’ll be happy to assist further and help explore repair or replacement options if necessary. ^Juvy LG

  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    LG- 6.3 Cu. Electric Convection Range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this LG range for a little while now and I’m super happy with it. The stainless steel looks really nice and modern, and the big window makes it easy to peek in without opening the oven. The oven is huge and it was plenty of space for cooking multiple things at once. I’ve already used the air fry setting a bunch, and it works just as well as a countertop air fryer but without taking up extra space. The convection bake cooks food evenly and faster than my old oven, which is a big plus. I also like the smart features. It connects to my phone so I can check on timers or preheat while I’m busy doing other things around the house. Overall, this range is easy to use, easy to clean, and makes cooking more fun. Definitely glad I went with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Smart, but not enough

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. Highlighting features like its spaciousness, even cooking, True Convection, and smart capabilities via the LG ThinQ app. The blue interior and convenient cooking features like Air Fry also receive praise from users. Cons. Difficult to keep the glass cooktop clean and the functionality of the "EasyClean" feature, which is not a true self-cleaning cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cooktop

    Rated 5 out of 5 stars

    Kims kitchen Range

    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Range is great buy for the price. All contols are easy to use. Children lock control is a must with young children. Stove top must be cleaned with correct materials. Maintenance on the stovetop is higher than normal. Wifi setting is nice when you need to preheat oven.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Ease of use

    Rated 5 out of 5 stars

    A definite must for electric stove users!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this stove and oven. It’s so easy to clean, which is necessary for a sanitary kitchen. The adjustable burner sizes are also a wonderful help, because all of my skillets and pots are heated evenly without the burner going past them. It’s also wonderful having a warmer burner, because not everything finishes at the same time for most cooks. The air fry feature is also wonderful, because there’s no preheating or extra oil necessary when frying. A definite must for energy conservation and healthy cooking. It also replaces the counter top air fryer, which saves on clutter from appliances:

    I would recommend this to a friend
  • Pros mentioned:
    Air fry
    Cons mentioned:
    Cooktop

    Rated 3 out of 5 stars

    Very Disappointed in Range Top Surface

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful item. Was excited to learn to use the built-in air fryer unit. Had the range delivered to our new home before we settled in. By the time we installed it and ready to use, more than 30 days had passed. Now I’m stuck! I’ve been so frustrated with the stove top on a a daily basis that I have had very little interest in using the features we have paid for. The surface is impossible to keep clear, clean, and smudgeless. No stovetop cleaner or ceramic or spray on earth will correct this. I’ve used them all. Sponges, clean cloths, paper towels — everything smudges and smears. It’s a never ending frustrating battle to clean this range. I read previous reviews and didn’t think it could be as bad as all that. It is!!!! If I could do it over I would NOT have chosen this item. It’s not worth it. The surface design is silly, feels dimpled and slightly rubberized, hard to describe. Believe me, I hate this range top. The inside design and hidden heating coil saved it from a ONE STAR rating. I hope it burns up soon so I can replace with a different brand. In the meanwhile I feel like I just flushed a chunk of money down the drain. It’s a piece of ??? Will never buy another LG major appliance!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Beautiful stove!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove! It connects to the wifi so you can control it remotely and it has so many cool features! Plus its a beautiful blue in the inside which i fell in love with!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Appearance

    Rated 5 out of 5 stars

    LG Electric Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 6.3 Cu. ft. Electric Convection range is an excellent product not to mention it looks good as well. Love the wide-view window and the air fryer. The installers were very professional and fast. The overall purchase experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Has everything I need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally replaced the old stove in our house with this brand new one. Glass top with stainless steel is super nice. Heats quickly and evenly with two large eyes. Each one has duel settings for super heating on the left and choice of size on the right. Two smaller eyes in the back with a third one that is a warm zone. All the controls are easy to work and digital controls are straight forward. It has an air fryer setting that I haven’t used yet but am excited to try. It has WiFi connection available but we haven’t set it up. Only has two small things that I didn’t consider a positive. These two things would not have stopped me from buying it had I know before purchase. First to properly clean the top after spills you must have a straight razor to scrape burnt spills off. Tried mild soap and hot water and it didn’t work. Can’t used harsh chemicals or abrasive cleaning utensils. Second is about the air fryer part. I said previously that I have used it yet. Apparently LG has an air fryer tray specifically designed for the oven, it doesn’t come with the oven and can’t find where to purchase. Seen multiple people online complain they can’t find it either. So as you can tell not much negative about the oven. It’s been fantastic to prepare meals with so far! So happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Ease of use, Heating speed

    Rated 5 out of 5 stars

    Smart Electric Stove

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is pretty user-friendly and very nice looking. I like how quickly the stove top heats up and it is easy to clean. I have only used the air-fryer once and it worked well. I am very happy with this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Ease of use

    Rated 5 out of 5 stars

    Great upgrade- a pleasure to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this oven. To some getting used to, but it makes cooking a pleasure. Oven is hot, well insulated, kitchen stays cool. Easy to clean. Also, the air fryer works fine with a dark baking sheet- don't need the extra "air fryer tray" that's 60 bucks- though it's lame that LF doesn't include it for the price of the stove. Stove top is easy to clean. Read the instructions- Clean the stovetop BEFORE using! It has a protective coating that has to be cleaned off before using. All these negative,"It's impossible to clean, or keep clean" reviews probably skipped that step.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Ease of use, Heating speed

    Rated 5 out of 5 stars

    Great Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good range. It gets hot quick and is easy to use. I love the air fryer that it has. I just put my food in the oven and set the timer. When I used the regular oven, it steamed the food and was ready to eat in in just a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a similar surface top that died so we're familiar with the issues regarding this type of range. My observations so far are: * No separate lights for which burner is "hot", just a generic surface is hot light. This is why I did not give it a 5 star rating. Many times you want to know which surface is cold (or hot) * The black surface looks really good, but it shows grease very easily and so must be cleaned after each use. Our old stove had a grayer pattern that masked some of that * Bake temperature seems to be even * The bottom element is hidden under the bottom of the oven, which makes it easy to clean spills * The consequence of hiding the bottom element is to make the storage space for lids almost non-existent - maybe 2/5 the height of the pictured door * Manual controls are easy to use * Digital controls take a little used to, but are not bad once you go through the manual * This model does not have fingerprint resistant surface and they do show. We knew this when we bought it so we don't hold it against the unit * The timer sound jingle is not overly loud, but repeats itself every 5 or 10 seconds until you turn it off

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Black stainless LG stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is exactly what I wanted. It has more than enough features. It is black stainless, which matches my refrigerator and microwave and soon to be dishwasher, which has not been delivered yet.

    I would recommend this to a friend
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