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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1055 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 6.3 Cu. Ft. Smart Freestanding Electric Convection Range, particularly its air fryer, ease of use, and various burner sizes. Many appreciate its overall appearance, design, and quality, as well as features like convection and InstaView. However, some customers have expressed concerns about the glass top's ease of cleaning, the electric cooktop, and the size of the storage drawer. There were also a few complaints about baking functionality and the design of the knobs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,055 reviews
  • Rated 1 out of 5 stars

    Worst buy ever!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible oven!! Worst buy ever. Can’t open stove ... like a child lock is on it. Have smoked up my whole house!! Crap for over $ 1,000.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Digital display doesn’t work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this oven for 1 year, the digital screen is already not working.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to communicate with LG about your experience with your LG Electric Range. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you. Thank you. ^Jolly LG

  • Rated 1 out of 5 stars

    Me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not ship connection with stove would not deal with Best buy again

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We understand your frustration about not receiving the necessary connections with your electric range. It's important for retailers to provide all the essential components for a smooth installation. Please know that this is not what we want for our customers. If you require assistance, you may send us a DM on Facebook or X(Twitter) at @LGUSSupport. -Charles LG

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product constantly problems with temp control.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Rated 1 out of 5 stars

    performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to heat or cook. It should not take 30 minutes to just cook some boiled eggs or anything that is fastcooking

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great Range with Smart Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG range has been a fantastic addition to our kitchen. The freestanding design fits nicely with our setup, and the InstaView feature is such a cool touch—just knock twice and you can check on your food without opening the door and losing heat. The convection cooking is super reliable, and meals come out evenly baked or roasted. The smart features are a big plus, especially being able to preheat from my phone or get notifications when cooking is done. It definitely adds convenience to busy days. I also really like how easy it is to clean. The EasyClean function does a solid job of loosening up spills, and it doesn’t require any heavy scrubbing or harsh chemicals. That said, we did have an issue with the heating element when it stopped working properly and wasn’t reaching full temperature. Thankfully, we had the Geek Squad Protection Plan, and they made the whole repair process painless. Quick service, no hassle, and we were back up and running in no time. Huge shoutout to the team for their support! Despite the hiccup, I’m still happy with this purchase. LG packed a lot of value and features into this model, and the peace of mind from the protection plan made all the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Burner size

    Rated 5 out of 5 stars

    Like this stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this stove so far. burners all heat up quick with good easy to use controls. top front burners fire up for different size pans. oven has an air fryer function which is Pretty handy. convection oven is great for those large meals that require oven.cleaning is about the same as our last stove, sometimes easy sometimes not. haven't used all functions of this stove yet but so far it's good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still not sold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this range about six montlhs ago. It is nicely made and looks good in our kitchen. The only drawback is the controls are not user friendly, and the instruction book is useless. Not a fan. Can’t tell what it is doing and you must cancel and restart to find out. Wouldn’t recommend if you arn’t tech savy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good as they come

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t done too much cooking on it but last stove we had, the burner burned out. This one has yet to prove reliability but we’re hoping here for the best. Sleek, modern design.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great thank u and great service the stove work great along with the air fryer

    I would recommend this to a friend
  • Pros mentioned:
    Burner size

    Rated 5 out of 5 stars

    Fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Still getting used to it but having five burners is great and the extra large one fits my large frying pans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overjoyed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is not just beautiful but cooks great! Our salesman Adam M is extremely knowledgeable and the delivery to our home was great. Care was taken to make sure the oven was connected, level, and attached the tip proof for us. Very pleased all around with Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Oven & Range, Air Fry, w/Instaview feature.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5 but... 1- The numbers on cooktop control knobs are very hard to read, even with light; especially on light-reflecting stainless steel. 2- It would be better if the backsplash where control knobs are were closed off. Since it is open underneath, cleaning, or even just wiping it, is intimidating and uncomfortable. This opening isn't declared on website.

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 5 out of 5 stars

    Great product, but.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the stove, except for the glass top, very hard to keep clean. Marks up very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Great For a Starter Pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my build since christmas and 0 problems whatsoever. would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Nice gift to self.. easy to use. All in one oven

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Range is a burn / fire hazard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG Range, model #LSEL6333F Since I have been using the range, I've been burned twice by the vent in the rear of the stovetop and once from the oven's metal framework along the front of the range-top above the control knobs while having the "oven cleaning" function in operation and the large front burner on high setting. When I contacted LG Customer service online on 4 Mar25, I was texted that they would get back to me within 24 to 48 hours. I could not find a customer service Phone number to LG on their website, but Lowes gave me the number to LG customer service (833-378-0003). On 6 Mar 25, I called the LG Customer Service number given to me by Lowes. On 7 Mar 25, I finally got a call from the LG Escalation TM to discuss my issue. LG Rep would only agree to schedule a service technician visit / inspection. They dispatched a service technician who admitted his inability to correct the hazardous operation of the stove. Instead he referred to the owner’s manual stating it would be hot during operation. LG would not authorize a return / exchange with since there was no repair required. LG accepts that the Self-Clean Oven feature is hazardous according to the owner’s manual. Nothing was mentioned about a LG recall on the range due to the front-mounted knobs on the ranges being easily activated by accidental contact by humans or pets, posing a fire hazard. This is validated by the Consumer Product Service Commission as of 6 Feb 25 citing 86 reports of unintentional activation involving more than 28 fires, 8 injuries, 3 pet deaths, and five fires caused extensive property damage totaling over $340,000. LG’s recall solution is to provide a decal warning to owners/ users. Unacceptable for sub-par safety operation in my opinion. LG obviously produces a hazardous product and is evidently willing to let the Buyer beware. NO more LG products for me and I encourage others to not buy LG Products.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, David. Thank you for sharing your feedback with us about the LG (LREL6325F) model. We understand how concerning it must be to deal with safety issues related to your LG LSEL6333F model. Safety is a top priority for us, and we strive to provide high-quality products that exceed our customer's needs and expectations.

      We take feedback like this very seriously, and we want to make sure we thoroughly investigate the situation. The issues you’ve described—burns from the stovetop vent and the oven’s metal framework—are concerning, and we certainly don’t want you to feel unsafe when using our products. Regarding the safety of the front-mounted knobs, we are aware of the concerns raised by the Consumer Product Safety Commission, and we're committed to resolving these issues to ensure a safer experience for our customers. The cooktop lock feature is designed to help prevent accidental activation, and we recommend using it whenever the range is not in use. Additionally, placing knob covers on the controls can provide an extra layer of safety, especially in households with pets or children. To obtain more information, you may visit this link: https://lgecares.com/rangerecall/.

      We recommend reaching out to us via private message on social media @LGUSSupport, so we can escalate your case and assist with a resolution. We would like to ensure you are fully supported and that we explore the best possible solutions for your concerns. We're here to help in any way we can.^Juvy LG

  • Cons mentioned:
    Glass top

    Rated 1 out of 5 stars

    Beautiful appearance but has some problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance wise the range looks beautiful however it goes down hill from there. Burner temperature adjustments are very difficult to set to desired temperature, they are imprecise and inaccurate. The glass material that the top is made from is defective. After about 6 months of use the glass top clouds internally and cannot be cleaned, the cloudiness wont polish out. I have replaced the glass top but after 6 months or so, the same happens. Using glass top approved cooking pots and pans. Recommend LG designers and engineering attention to these problems. The stove is a nice visual package but has some bad flaws.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! We understand the issues you’re experiencing with the LG LREL6325F range. t’s important to know when a product’s performance doesn’t meet expectations, especially with temperature adjustments and the glass top. You may access this link related to your concern:  https://www.lg.com/us/support/help-library/lg-range-troubleshooting-an-oven-that-is-not-heating--20150483199358

      For the temperature issue, make sure to calibrate the burners according to the manual. Regarding the glass top cloudiness, it may be a result of high heat or residue buildup. If you’ve already replaced the top and faced similar issues, we’d like to investigate further.

      Please send us a private message on Social Media @LGUSSupport with your details so we can look into this and provide further assistance. We appreciate your feedback and are here to help resolve these concerns. —Avril LG

  • Rated 2 out of 5 stars

    Get the extended 5 year warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove looks beautiful. Eye appealing but there are issues with this stove. Let me start by saying I don’t cook much so im definitely not an expert but after I purchased the stove i had a 4 star chef come over and they were very unimpressed with this stove. The oven heats unevenly from the beginning and it doesn’t hold a true temperature. Finding the sweet spot to cook is very difficult in the oven. The tap light for the oven decided to turn on by itself after 2 1/2 years so you might walk into the kitchen and the oven light will be on you have to tap to turn it off. The final straw the glass top cracked from end to end and in 2 corners by itself, we hadn’t cooked on it in almost a week. Of course its out of manufacure warranty so we are without a stove right now it looks pretty but functionality is not there.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Tracy. First, we appreciate your time in leaving us a review regarding your convection range. Second, we take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. We will surely pass on your feedback to the rest of our team. ^Anthony LG

  • Rated 4 out of 5 stars

    OUR NEW STOVE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A VERY SLEEK AND MODERN LOOK FOR OUR KITCHEN, THE OPTIONS ARE MANY AND WONDERFUL. TAKES A MINUTE TO RECIOGNIZE HOW TO APPLY THE DIALS BUT GOOD LAYOUT.

    I would recommend this to a friend
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