Customer Ratings & Reviews
- Model:
- LREL6325D
- SKU:
- 6401875
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 6.3 Cu. Ft. Smart Freestanding Electric Convection Range, particularly its air fryer, ease of use, and various burner sizes. Many appreciate its overall appearance, design, and quality, as well as features like convection and InstaView. However, some customers have expressed concerns about the glass top's ease of cleaning, the electric cooktop, and the size of the storage drawer. There were also a few complaints about baking functionality and the design of the knobs.
This summary was generated by AI based on customer reviews.
Check your oven temp!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret not thinking to contact manufacturer immediately. The oven takes to long to cook anything. Temp is not right. If i set to 400 ot may run at 325. Took 45 mins to make fries on air fry and always takes an extra 20 to 30 mins to bake anything. I ise my toaster oven the most so took me a while to really see the oven didnt work all that great
No, I would not recommend this to a friendLG Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove fit my needs perfectly for my type of cooking.
I would recommend this to a friendFrank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t experienced any problems I will recommend to anyone
I would recommend this to a friendGreat LG Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new electric range. Efficient and looks good in our kitchen.
I would recommend this to a friendlove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far great haven't tried the air fryer function yet.
I would recommend this to a friendLG Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stove works great. All functions tried so far work well. Delivery lacked severely.
I would recommend this to a friendMy wonder Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this on 11/15/22. It is a good one love it
I would recommend this to a friendStay Away from LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this range 12/24. From day one oven was burning the top of food and not cooking the bottom, obviously a problem with the bake element. Customer service knows nothing about their products only schedules repairs. Sent a repairman in Feb. checked the temp. and nothing else and said nothing was wrong and left. In the meantime the large burner is boiling rapidly on Low. Burning food. Called for a second appt. He cancelled my appt. and never showed up. Scheduled again for a week later and again he just didn’t show up. Now I’ve had a brand new range for almost 3 months that I can’t use. Their warrantee obviously means nothing and costs them nothing. Horrible company to deal with.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with these issues with your LG Range (LREL6325F) model, especially after several repair appointments that didn’t resolve the situation. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend checking if the bake element is aligned correctly and whether the oven’s temperature settings are calibrated. Sometimes, an uncalibrated oven can lead to uneven cooking. Additionally, the burner may need an inspection to ensure it’s not receiving too much power on the low setting, which can cause food to burn. To obtain more information, you may visit https://www.youtube.com/watch?v=ILFJnTXY-PY.
We encourage you to send us a private message on social media @LGUSSupport, and our team will work with you directly to escalate your case and explore other solutions. We're committed to resolving this matter to your satisfaction and ensuring you can get the full use out of your range. ^Juvy
Range temperature control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The electric range temperature control SUCKS. You will have boil overs no matter how diligent you are. They take forever to get hot, forever to back down. Supremely frustrating.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chazmac. Thank you for sharing your experience with us. We understand your concern about dealing with your LG Range (LREL6325F) model and its temperature control. We strive to provide efficiency, high-quality products that exceed our customers' needs and expectations.
For temperature control issues, check the cooktop settings to ensure you're using the correct heat level. Electric ranges may take longer to adjust than gas ones. If problems persist, the elements may need calibration or there could be an issue with the control board. For more information, visit https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447.
We want you to be satisfied with your appliance. Feel free to message us on social media @LGUSSupport for further troubleshooting or solutions. We're here to enhance your cooking experience! ^Juvy
LREL6325D Horrible stove, heed others warnings!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stove looks nice, that's the 1 star. Burners get to hot. On the low setting it acts like a low boil, it will spit the sauce/water right out of the pan. Cook a grilled cheese on medium and you will get a burnt one. The top does not clean well at all. The control Temps are hard to read. The oven... This is why I really hate this 8 month old stove. It does not heat properly, at all. Temps are 30 degrees off up or down. But LG says this is normal. It's not normal for a cake to take 20+ minutes longer to cook. Pizza never cooks properly, bottom over cooked while cheese not even melted. Had a service tech out 2 times just to be told its staying within temp allowance. Total trash. I bought this because of the good reviews, but now I'm trying to warn others. The air fryer does take longer than a counter one. It takes just as long to air fry as it would to bake in a good oven. And well you definitely don't wanna bake them in this oven. Run from this product and from lg. Also I posted this review on lg's website, even after email conformation they still did not post my review. Shows they control how many 1 star ratings they show.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
DISAPPOINTED!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where do I begin? Glass top is impossible to keep clean because of tiny ridges. If steam from a back burner gets into the controls the digital controls completely stop working. Can’t turn oven on or program anything. Oven cooks very unevenly. We keep it spotlessly clean. This stove is a big LEMON.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. I'm sorry to hear about the challenges you have been facing with your stove. It sounds like the issues with the glass top, controls, and uneven cooking have been frustrating for you. Your feedback is important to us, and we apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Burned Out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had my range 4 years and had a repairman out to look at my stovetop to verify if there was an issue with the knobs/switches or burners. He confirmed that not one, but both of my elements on the front burners have to be replaced. This is effectively as much as buying a whole new range. Such poor quality for expensive appliances. I otherwise liked it for the little time I had it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Range (LREL6325F) model. We understand your concern about facing costly repairs on a range you've had for less than four years—especially when the unit had been working well and met your expectations in the beginning. We strive to provide high-quality products that exceed our customer's needs and expectations.
Front burner element issues can sometimes stem from wear on the infinite switches (which regulate temperature), or the radiant heating elements themselves. While these components are replaceable, we know it’s disappointing when the repair cost begins to approach that of a new appliance.
We want to take a closer look at your case and explore all available options. If the unit is just outside of warranty, in some cases we may be able to assist with parts or provide service support through our extended care channels. Please send us a private message on social media @LGUSSupport and service details so we can investigate further and find a solution that works for you. ^Juvy
- Cons mentioned:Baking
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a three rack oven, with convection and the convection feature is terrible. The top rack the cookies are over done on the top and doughy on the bottom, middle rack doesn't bake at all, the bottom rack burned the bottoms and left the tops unbaked.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Terrible product and service. Go anywhere else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product! Twice, this oven was installed and the oven and display panel did not works. Best Buy actually asked me if I wanted a repair person to com out and fix a brand new never been used product! Really? I am done with Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scott. Thank you for sharing your experience with the LG Range (LREL6325D) model. We understand your concern about receiving a new appliance that doesn’t work as expected.We aim to give top-notch products that go beyond what our customers needs. To fix this, make sure all connections and installations are done correctly, as installation problems can sometimes affect how it works. If the appliance has been problematic from the start and you don't want to consider repairs, it's best to contact the retailer for a return or replacement. For quick help, call Best Buy customer service at 888-237-8289. You can also message us privately on social media @LGUSSupport if you need more help or have other concerns. Our team is here to guide you through this and make sure you get the help you need. ^Juvy
BE CAREFUL!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE READ!!!!! DON'T BUY THIS RANGE YOU WILL REGRET IT TRUST ME!!! I BROUGHT THIS RANGE 5 MONTHS AGO AND THE HEAT OF THE OVREN TOOK OFF THE PAINT!! NOW LG IS SAYING IS TEAR&WEAR!!! PLEASE BE CAREFUL LG JUST CARE ABOUT MAKING THEIR MONEY!!! IF YOU DON'T BELIEVE ME YA LOST!! LG IS ONLY ABOUT THEIR MONEY AND MONEY!! BUT WITHOUT US THERE'S NO LG!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
