Customer Ratings & Reviews
- Model:
- LREL6321S
- SKU:
- 6401957
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers love the oven's fast heating time and spacious interior, as well as the range's ease of use and attractive appearance. Many appreciate the straightforward cleaning process and sleek design. However, some find the glass top difficult to maintain and prone to scratching. The bottom drawer's sturdiness was also a point of concern for a few customers.
This summary was generated by AI based on customer reviews.
Botched install from start to finish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer no-showed me, and they never called or texted. I had to set up another appointment, but it was 4 weeks from the time I purchased the unit. I just went online and found the exact same appliance at Home Depot, and it was installed within 3 days. This was the second appliance install where I was not treated properly. I have purchased over $30,000 worth of items from Best Buy in the last 6 years, furnishing a total of 4 homes. It's sad how poorly the Geek Squad service is operated. No return calls, no return correspondence, just lame excuses and no compensation for my tiime missed from from or from charges I incurred to get a 3rd party to install my other appliance. Your new business model NEEDS work. Sad, since the folks in the stores are great.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. Thank you for sharing your feedback regarding your experience with the LG Range (LREL6321S) model's installation. We understand your concern about facing a no-show installer and the inconvenience it caused with your appointment delays. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you haven’t already, please send us a private message on social media @LGUSSupport with your details, and we’ll work to address the situation and ensure your concerns are properly handled. We’re here to help and improve your experience. ^Juvy
Great oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent oven and very aesthetically pleasing. Highly recommended.
I would recommend this to a friendStove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We only had it for two days. Review too early Ask after a month
I would recommend this to a friendNot satisfied
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a couple years and the display went bad (temp, clock, etc). Would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Range (LREL6321S) model. We understand how frustrating it can be when an appliance doesn't meet your expectations, especially after a couple of years of use. We strive to provide reliable and high-quality products, and please know this is not the level of quality and longevity we aim to deliver. We're here to help. Please visit this link: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel-CT00000303-1429711840733. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Great electric range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ,excellent value for the performance, smart options
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice range. It looks nice and it is easy to clean.
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exccelent product. very smooth delivery and installation.
I would recommend this to a friendBest oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love my new oven. It surprises me daily with new functions that I didn’t read about. ❤️ I will recommend this product to anyone
I would recommend this to a friendGreat upgrade to kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a nice upgrade to rental property and this was the fit. So far it’s performing great and fits decor of kitchen.
I would recommend this to a friendExelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an exelent product, just as we expected, very happy with it.
I would recommend this to a friendNice for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect great deal for the price with ability to preheat wireless
I would recommend this to a friendGood oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warms things up. Clock displays on oven. Is made by LG.
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside & out...love that it has air fryer included!
I would recommend this to a friendGreat Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range. My wife really like the technology on this item.
I would recommend this to a friendBest Buy is awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with new stove, the purchase went very smooth, the technician was very informative and answered all of our questions and the installation services did a great job! I would recommend Best Buy to all my family and friends.Be
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, John. We appreciate your time in leaving us a review regarding your electric range. We sincerely thank you for taking the time to share your thoughts with us. We appreciate the time you committed to providing us with detailed and constructive feedback. ^Anthony
simple range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.design is simple it has easy clean but not working well
No, I would not recommend this to a friendMice come free with your purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new stove came complete with 5 live mice in it. I have never had mice before and so far I have caught 5 in a trap set by the stove drawer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG Range (LREL6321S) model. We understand how concerning this situation must be, especially with a brand-new appliance. We strive to provide top-notch products and ensure a smooth experience. While this is an uncommon occurrence, we want to ensure your safety and satisfaction.
We recommend thoroughly inspecting the area around your stove and addressing any potential entry points for pests. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Additionally, please feel free to contact us, and we can guide you on the next steps to resolve this issue and assist in ensuring your appliance is in optimal condition.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist further. We truly appreciate you bringing this to our attention and look forward to assisting you. ^Juvy
- Cons mentioned:Glass top
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove has dents and the top of the stove isnt attached properly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on
Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call
800.243.0000. We apologize for any inconvenience this caused.^Venette
Item not delivered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will not be delivered until 11/18 so can’t review it at this time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Carol. Thank you for sharing your thoughts with us. We understand that you're unable to provide a review until the unit is delivered. Once you receive your LG Range (LREL6321S) model, we would love to hear about your experience. We strive to provide exceptional services and ensure a smooth experience. In the meantime, you can always check the user manual for initial setup tips. If you'd like, please send us a private message on social media @LGUSSupport, and we'd be happy to assist you further when you have your unit in hand.
We look forward to hearing from you soon. ^Juvy
Damaged Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. Damaged Range and NO help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
