Customer Ratings & Reviews
- Model:
- LREL6321S
- SKU:
- 6401957
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers love the oven's fast heating time and spacious interior, as well as the range's ease of use and attractive appearance. Many appreciate the straightforward cleaning process and sleek design. However, some find the glass top difficult to maintain and prone to scratching. The bottom drawer's sturdiness was also a point of concern for a few customers.
This summary was generated by AI based on customer reviews.
Mice come free with your purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new stove came complete with 5 live mice in it. I have never had mice before and so far I have caught 5 in a trap set by the stove drawer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG Range (LREL6321S) model. We understand how concerning this situation must be, especially with a brand-new appliance. We strive to provide top-notch products and ensure a smooth experience. While this is an uncommon occurrence, we want to ensure your safety and satisfaction.
We recommend thoroughly inspecting the area around your stove and addressing any potential entry points for pests. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Additionally, please feel free to contact us, and we can guide you on the next steps to resolve this issue and assist in ensuring your appliance is in optimal condition.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist further. We truly appreciate you bringing this to our attention and look forward to assisting you. ^Juvy
- Cons mentioned:Glass top
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove has dents and the top of the stove isnt attached properly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on
Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call
800.243.0000. We apologize for any inconvenience this caused.^Venette
Item not delivered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will not be delivered until 11/18 so can’t review it at this time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Carol. Thank you for sharing your thoughts with us. We understand that you're unable to provide a review until the unit is delivered. Once you receive your LG Range (LREL6321S) model, we would love to hear about your experience. We strive to provide exceptional services and ensure a smooth experience. In the meantime, you can always check the user manual for initial setup tips. If you'd like, please send us a private message on social media @LGUSSupport, and we'd be happy to assist you further when you have your unit in hand.
We look forward to hearing from you soon. ^Juvy
Damaged Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. Damaged Range and NO help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Performance
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as expected. Just needed to hire an electrician to relocate the outlet for the item to fit properly.
I would recommend this to a friend - Pros mentioned:Ease of use
Smart Purchase for Smart Appliances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and easy to use. The LG ThinQ is a great app with a ton of cool features.
I would recommend this to a friend - Pros mentioned:Oven
Really enjoy this range!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know this is strange, but I love the blue interior of the oven! Seriously, very pleased with the simple controls and my kids love tapping the window to see their dinner! Thanks, Best Buy!
I would recommend this to a friend - Pros mentioned:Ease of use
LG range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, easy to operate stove at a good price. Looks nice with the rest of our LG appliances.
I would recommend this to a friend - Pros mentioned:Performance
Lg stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Lg stove was a good price, it’s work very nice I have no complaint at this time. So far so good it meet my needs.
I would recommend this to a friend
