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Customer Ratings & Reviews

Your price for this item is $2,499.99

Customer reviews

Rating 4.3 out of 5 stars with 51 reviews

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Rating by feature

  • Quality

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the griddle, citing its ease of use and the enjoyment of cooking on it. The dual fuel feature and the oven's modern design are also frequently praised. Positive feedback also highlights the stove's ease of use and accurate temperature control. Overall, the appliance receives high marks for its functionality and aesthetics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-51 of 51 reviews
  • Rated 5 out of 5 stars

    LG makes fine major appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Compact but has "Pro" chef features. Worth the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual fuel range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Gas so we wanted the dual function of gas and conventional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HELPFUL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE WERE MADE TO FEEL WELCOMED AND SERVICE WAS OUTSTANDING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. great price. Delivery guy were great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leajed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this and loved it at first then it began leaking gas. Took a month to get lg and then best to replace . Lg sent two repairman and each one made their repairs oven still leaked gas. Had the fire dept come inspect and they stated gas leak was dangerous and disconnected our gas. After much discussion with lg then Best Buy, Best Buy came through and replaced with an oven of our choice. Go Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG Range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used this too much yet. The gas cooktop is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Selling damaged goods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pick up from Best Buy! My range had been damaged by them but because i picked it up myself it was not their problem! I've contacted them and LG to no avail. I've even had a LG tech out here and they won't do anything since it was a store problem! If i had had them deliver it and take it out of the box it would have been obvious that it was already a damaged product. No more shopping at Best Buy!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Oven Door Glass Exploded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this oven for approximately two months, the glass in the oven door exploded. We had a pizza baking in the oven when we heard a loud boom. When we opened the oven door we observed shattered glass throughout the interior of the oven. LG sent a technician to our house who determined it was a manufacturer defect in the inner pane of glass. The glass was replaced so hopefully this pane of glass will hold up to the stress of baking a pizza.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the range was delivered, it had a dent in the back at the gas line location. No guarantee if the line was damaged so did not accept. When I called back to reorder, it was not available for another 6 weeks.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Delivered with a broken oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the oven doesnt work, and they wont replace it, because they do not have it stock ...so upset!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Not so satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this gas range but the new fan and flame in the back doesn’t bake pizza or large pies from the bottom properly, usually they come out soggy and white from the bottom .also my oven glass door broke after I did self cleaning it’s only 2 years old and warranty doesn’t cover it saying it’s it doesn’t cover cosmetic issues , yet I can’t bake with the glass broken so it’s not A cosmetic issue

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG