Customer Ratings & Reviews
- Model:
- LTG4715ST
- |
- SKU:
- 6192303
Customer reviews
Rating 4.5 out of 5 stars with 346 reviews
(346 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Ease of Cleaning4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the double oven, citing its versatility and ease of use as significant advantages. The sleek, modern design also receives positive feedback, with many appreciating its aesthetic appeal in their kitchens. The intuitive controls and ease of operation are frequently praised. Overall, the product is lauded for its combination of functionality and style.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
PRETTY BUT TEMPERAMENTAL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAD TO HAVE ORIGINAL REPLACED AND NOW CONVECTION WONT COOK ANYTHING OVER 325 DEG. WHAT'S UP WITH THAT. MAY NEED TO HAVE REPLACED A SECOND TIME... GO MANUAL...WIFI CONNECTION NOT WORTH IT YET.
This review is from LG - 6.9 Cu. Ft. Slide-In Double Oven Gas True Convection Range with EasyClean and ThinQ Technology - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear of the trouble caused to you due to your oven malfunctioning. I can understand how frustrating it may be to have the unit replaced multiple times and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Rated 1 out of 5 stars
Too Much Money To Be So Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this range, but there are too many things I don't like about it. I have had it for almost two months. What I like: 1. Two ovens. Five burners. What I don't like: 1. It's not a true slide-in and the trim piece for the back doesn't cover the ugly metal, so putting it in an island isn't ideal. 2. The griddle. It's Teflon. Even with nylon utensils, it got scraped and chipped on the first use. 3. The thermostat is inaccurate. The top oven doesn't get hot enough. When you use both ovens, the top one overheats. 4. One of the igniters on one of the burners is already a "hard start" after two months. What's going to happen in two years? 5. It squeals. It squeals while in use; it squeals when cooling down. It squeals. A range should not squeal. It's annoying. 6. The bottom oven has a stupid rack with a double pull out. It's about 2 inches high, which makes it difficult to put large items in the bottom oven I had to take the rack out to cook a turkey. Not acceptable. 7. It's hard to clean and the grates always look dirty, even after washing in the dishwasher, as suggested. Don't use the scrubby side of your sponge on the top -- it will scratch the surface. 8. Easy Clean does not work worth a whit. I ended up having to sop up water out of the bottom of the oven, which was as much a pain in the rear as having to clean it myself. If I could return this, I would, and I'd find something else. I had a similar LG ELECTRIC range that I liked, but it had a "regular" self clean cycle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Waste of my money!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great range if you don’t mind the paint peeling off of it and having Best Buy and LG refuse to make right on the defective polymer black coating that is painted on and sold as black stainless steel. Don’t believe me google it!! There are many people with LG ranges/refrigerators and microwaves with the same issue and no recourse!! Don’t buy!!
This review is from LG - 6.9 Cu. Ft. Slide-In Double Oven Gas True Convection Range with EasyClean and ThinQ Technology - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cindy. Thank you for taking the time to share your feedback on the LG Range (LTG4715BD) model. We're glad to hear you’ve enjoyed the performance, but we understand your concerns regarding the finish. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations..
Peeling or chipping of the black stainless coating can sometimes occur due to exposure to certain cleaning agents or repeated friction in high-contact areas. We recommend cleaning only with a soft cloth and non-abrasive cleaner to help preserve the finish. For additional guidance, visit https://www.lg.com/us/support/help-library/general-maintenance-and-cleaning-ranges-and-cooktops--20152320015536.
Please send us a private message on social media @LGUSSupport so our team can take a closer look at your case, document your concern, and explore possible next steps. We’re here to help however we can. ^Juvy
Rated 1 out of 5 stars
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owen heavy smelling Some time gas smell too. Owen doesnt cook well. When you make cake bottom get burned. Top uncooked. I called geek squad they came january: they tell me nothing wrong. I called again they show up : they tell me nothing wrong. Third time they show up finally they found somethings is wrong. Gas range shows 375 but actually heat degree 350. They offer me i have to call LG. I asked them why? Why i paid geek squad protection? I am already tired calling them and begging help. This gas range piece of junk. DO NOT BUY
This review is from LG - 6.9 Cu. Ft. Slide-In Double Oven Gas True Convection Range with EasyClean and ThinQ Technology - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Frank, I hate to hear you are experiencing these issues with your oven! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Rated 1 out of 5 stars
Safety Hazard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the design of the LGT4715 gas range and how the oven vents, the cook top surface becomes extremely hot when the oven is actively heating and after it has been turned off. This causes items on the cook top to become so hot that oven mitts are required to move them to avoid burns. In addition, in our particular situation, the vent caused a plastic cutting board on our cook top surface to melt. LG Customer Service sent a repairman to assess the range but because nothing was in need of repair, he could not help. When we spoke with LG directly, they explained that the oven passed the engineering safety tests and they could do nothing to rectify the situation. They told me to warn all household members of the safety risk. I pass this on to consumers...be warned, the cook top gets dangerously hot during and after using the oven.
No, I would not recommend this to a friendRated 1 out of 5 stars
LG Customer Support is pretty bad!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the knobs decals and writing have worn out plus the back of the knob connector pieces are all broken. LG's customer service says to call their parts distributers where none of the distributers have the parts. LG says it not their problem. I would not recommend LG appliances.
This review is from LG - 6.9 Cu. Ft. Slide-In Double Oven Gas True Convection Range with EasyClean and ThinQ Technology - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette




























