Customer Ratings & Reviews
- Model:
- 60UK6090
- SKU:
- 6288822
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of setup, and price of the 60" Class - LED - UK6090 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, easy setup, and value for the price. However, there are some concerns about reliability, with a few customers reporting issues within the first few days of use. There are also minor complaints about the stand, vertical banding, and basic remote control.
This summary was generated by AI based on customer reviews.
It is a great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have waiting and got a better deal and I did not but it still in the box but thank you very much
I would recommend this to a friendBrand response from LGAnswers
Posted .I appreciate the feedback to inform us on how great the TV is, I would love for you to get it out the box and enjoy it. If you would like additional support with this television reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport Thanks! ^ CS
Ok TV, takes a long time to turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a 60" TV, but it's taking too long to turn on
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH
GREAT ENTRY 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my 24 year old daughter. This is a good entry level 4k TV.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Andre, thank you for the feedback! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is slow seems as if it cant keep up with the movie and its pixely.
No, I would not recommend this to a friendBig picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG is not as clear and sharp as my last one which was a Vizio
No, I would not recommend this to a friendCould be some better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not compatible with some blu ray, but I’m general is ok
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Hugo, thank you for the feedback! If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
The TV was difficult to set up and use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was not easy to use. The phone was perfect.
I would recommend this to a friend- Cons mentioned:Connectivity
Trouble connecting to Wifi.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV disconnects from WiFi sporadically. Has trouble reconnecting. Had to reset the factory setting twice to get it to connect to the Wifi. I have never had this many issues with a brand new TV.
No, I would not recommend this to a friend Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new TV on Black Friday. You made it easy!
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Wifi not connected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this TV was at a great price but I know why because the quality is not great my wifi connection keeps getting lost and now there is a message that said WIFI is turn off and to fix this is better buying a new TV
No, I would not recommend this to a friendBelow average TV for the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day one I was plagued with subtle white columns across the display that were just easy enough to ignore, but still drove me nuts when visible. Could be defect, but maybe a feature. Stay weary.
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale and stored it in my office waiting for a stand to come in on order. Upon turning it on the screen was not working and had line in it. I tried to exchange it but Best Buy said I was only couple weeks past the return date which was not specific. The box was admitted to be in perfect condition. The screen was in perfect condition. They refused and LG refused to work with me. I spent $500 for a broken and defective unit and neither Best Buy nor LG cares. I spent tens of thousands with Best Buy over the years and this is my last purchase with them. Amazon takes much better care of me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Didn’t like the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy wasn’t very nice at all. Was just a little annoyed when your spending that kind of money in a place, it turns you away from shopping there. However I needed a new tv and Best Buy is where I like to go
I would recommend this to a friendPiece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchashed on 8-17-19 and today 10-1-19 half of the screen has lines going across it. Of course Last day to return was 9-1-19. Also we were always have to reset Amazon Video, Dish network all the time. We have owned 2 LG and they were really good. One lasted about 7 years. The other is about a year old. Very disappointed. Only bought LG this time based on our experience with the other LG Tv's we have owned. Will never purchase another LG product again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
- Pros mentioned:Color
Great TV for everyday use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hung the TV from an existing bracket. It was light and easy to hang. It’s next to another 60” and this one’s color pops. Looks great!!
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey Jeff, I am happy to see that you are satisfied with your television purchase. Although it is disheartening to see you have rated the television a one star. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
LG picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say I’m not happy with my purchase this time around. This will be my 5th LG tv purchase and up to now I was happy but this recent purchase has left a bad taste in my eyes. It is true you get what you purchase and I bought this tv on sale and I’m paying for it with my satisfaction. It’s bone red with an HD cord that was suppose to help and that didn’t make a difference .. if you are buying this cause you want to save $$ do so but beware you will not get what you are expecting
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you were having trouble adjusting the picture settings of the 60UK6090. Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the inputs failed in the first week of owning this TV. Best Buy accepted the return without difficulty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Lemon
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't told it was last years model. Almost immediately started having "no signal " messages but the other TVs worked. Techs came to the house twice to assess and problem solve before they agreed it was bad. It was out more than working. Have to buy a different tv as that model is no longer available. Had to wait more than a week to be replaced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you had this experience with your TV but are pleased to see you were able to exchange the TV. If you have additional concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Staticy audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put the whole thing together turned it on-audio had horrible crackling-this TV is made so cheap! I have been an LG TV buyer for years-switching to Samsung!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to see you have had these issues your television! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Disappointing installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad suggested that the previous mount (that has significant movement capability which I value because of serious glare) was strong enough for the new TV, but, it was not installed correctly. So they sold me an inferior mount with only 6" of flexibility and sometimes I can hardly see the screen because of the glare. i'm not a hapy customer!
No, I would not recommend this to a friend