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Customer Ratings & Reviews

Your price for this item is $559.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 192 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the 65” Class 80 Series QNED 4K UHD Smart webOS TV (2024) for its exceptional picture quality and brightness. The TV's sleek design, user-friendly remote control with its natural pointer-style navigation, and ideal size also contribute to a positive user experience. Furthermore, customers appreciate the ease of use when streaming TV apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 192 reviews
  • Rated 3 out of 5 stars

    Fine for the money.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response time is super slow, and if you press any button on the remote it’ll take you on a 120 second detour to something you don’t want to watch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Seeing is believing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous Picture!!! Simple set up. Easy remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love our new smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the value. Sound quality is clear with a very nice picture for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG QNED 65in TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not 120hz when its description says it is. Please update.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with good color and resolution. Nice size for a master bedroom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unidentified Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my TV when it is working properly. There is a problem that I am trying to solve. When viewing, the screen will go black for a few seconds and then return to the program. It is very annoying. I have not determined if it is the TV or a problem with my Dish Network. My Dish equipment is over 10 years old and may not be up to the newer technology this TV requires. If I knew the problem was with the Dish equipment, I would have given the TV review 5 stars because other than this problem, I am very satisfied with the LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- great quality and picture and so much better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So-So

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, but the installation left much to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Satisfied - Good Price - Clear Image Quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a fair price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a TV picture that looks the same at home as in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good shopping experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful, great one on one customer service. They took as much time as we needed to explain all the features and terms, very patient with us,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite TV. In sun still looks good glad I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy as can be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture !!! Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and pleased with the entire process from buying to installation. Excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture Quality…..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older 42” LG from 2012 Paid &600 & the picture is sharper! ….I’m disappointed that the one I just bought a 65” LG for $700 isnt at least the same as the one from years ago! I was told that the LG I bought was more advanced in Quality! Sad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV we purchased from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this TV. We are glad we got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd LG Smart TV and my first 65" - love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv value for the money, replaced a very old 43” flat screen. Was able to connect all my inputs and very easy setup very happy with purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv had scratched so l have to return is and waiting to buy another one during Black Friday

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I was expecting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for gaming for my ps5, since I wasn’t on the budget to get something more expensive, but this one would be great if anybody is looking for a tv that can hold online gaming

    I would recommend this to a friend