Customer Ratings & Reviews
- Model:
- 65QNED82AUA
- SKU:
- 6621800
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class 82A Series QNED AI 4K UHD Smart webOS TV (2025) for its excellent picture quality, with many expressing satisfaction. Positive feedback also highlights the impressive contrast offered by the television. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
LG 65 inches
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and well organized delivery, meet all standards
I would recommend this to a friendBlack screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my daughter and her family. Her husband installed it and turned on the TV it should have went to the set up screen. But sound no picture completely black. Contacted support by chat tried everything suggested no picture. Finally after an hour gave up returning the TV and upgraded to a better TV. Lots of frustration little empathy from Best Buy customer service. Everything I’m getting I paid full price.
No, I would not recommend this to a friendDisappointing Experience with My LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations when purchasing this LG TV, but unfortunately, the experience has been very disappointing. From the moment I set it up, I noticed several issues that make it frustrating to use. The software is another major drawback. The interface is slow, apps often freeze or crash, and the navigation is far from user-friendly. Even basic functions like switching inputs or adjusting settings feel unnecessarily complicated.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thanks for sharing your experience with your LG TV. We understand how important a smooth and responsive interface is to your overall viewing experience, and it’s disappointing to hear that the software performance and navigation have made things frustrating.
Your feedback about app stability, input switching, and usability is incredibly valuable—it helps us identify areas where improvements are needed. If you'd like to explore potential updates or troubleshooting steps, feel free to send us a DM at @LGUSSupport. You can also find helpful resources and product support here: https://www.lg.com/us/support
Appreciate you taking the time to post! -Junel
