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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 266 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 85 Series QNED 4K UHD Smart webOS TV (2024)'s exceptional picture quality, vibrant colors, and user-friendly features. The ease of setup and intuitive remote control are frequently praised, along with the smooth refresh rate, particularly beneficial for gaming. Positive feedback also highlights the television's lightweight design, simplifying installation. Overall, the television receives high marks for its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 266 reviews
  • Rated 5 out of 5 stars

    LG QNED 65” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is all that advertised. Is has an incredible clear and vivid screen. 4K resolution is definitely an upgrade from 720.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Wonderful for rhe price. I highly recommend rhis

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV in this price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity of picture and the sound! Couldn’t be happier with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a new tv compatible with the Nintendo Switch 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid new television in order to play my new Nintendo Switch 2! Does the job / kind of dark is my only one issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Tuner doesn't work, neither does YouTube casting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Two big (for me) negatives: tuner doesn't work, neither does YouTube casting. I've tried multiple antennas to no avail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65 inch tv great picture!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job mounting on wall And were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but their better ones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent 65in TV but don't like how a 75in was cheaper a couple months later

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware - poor support from Best Buy AND LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new TV suddenly stopped working 2.5 months after delivery. Purple screen of death. Spoke with Best Buy who said LG needed to handle the repair under warranty. LG said a service provider in my area would be in touch. Still waiting. Oh, and I live on a barrier island. Likelihood of anyone coming here, ever?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nick. Thank you for sharing your experience. We understand your concern about a brand new TV like your LG TV (65QNED85TUA) model suddenly stops working, especially with the "purple screen of death." We really aim to deliver quality products that go above and beyond what our customers expect. In the meantime, if you want to learn more, feel free to check out https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865.

      But don’t worry, we’re here to help you out and make sure the right service provider gets to you. To speed things up, just shoot us a private message on social media @LGUSSupport, and our team will look into the service options available in your area to get things rolling. We want to make sure you’re taken care of as soon as we can. ^Juvy LG

  • Rated 1 out of 5 stars

    Great while it worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great While it Worked. Stopped working right 2 days after return window opened. We are now beyond 1 week from submitting ticket with LG and all I know is they have supposedly ordered parts to repair it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Gary. Thank you for sharing your experience with us regarding the LG TV (65QNED85TUA) model. We understand your concern about having your unit stop working right after the return window closed. We strive to provide high-quality products and ensure a smooth experience.

      Since parts have been ordered, we recommend checking in with our support team to get an update on the estimated timeline for the repair. Sometimes delays can happen, but we want to make sure you’re not left in the dark. In the meantime, to obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to look into this for you and ensure that we expedite the repair process. We want to make sure you're back to enjoying your TV as soon as possible. ^Juvy LG

  • Rated 1 out of 5 stars

    Streaming tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy if you plan to use direct tv streaming. Can not be downloaded.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jandro. Thank you for sharing your experience with the LG TV (65QNED85TUA) model. We understand your concern about a product that doesn’t meet your streaming needs, especially with Direct TV. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. If you're looking for alternative ways to access Direct TV, consider using external streaming devices like Roku or Amazon Fire Stick, which may offer the app you're looking for.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with any questions or concerns. We appreciate your patience and are here to help. ^Juvy LG

  • Pros mentioned:
    Picture quality, Refresh rate, Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because of the reviews and price, im so glad i did. The picture quality is so good. The remote is easy to use. If you are a gamer you will love the 120 refresh rate this tv offers. Set up for this tv took less than 30 min. I couldnt be happier with this tv. It comes with all the apps and streaming options you could possibly need. I was able to save myself some money because i no longer need a comcast flex box. I eould definitly recommend this tv, you wont be disapointed with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Setup

    Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Great color I like LG products

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG 65" Class 85 Series QNED 4K UHD Smart webOS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did quite a bit of research before deciding to buy a QNED Smart TV. All of my recent Smart TV's are Roku so this was my first webOS platform. I am very happy with the picture and sound. The tv was very easy to set up and navigate on the tv. I have never been able to connect to the tv from my phone using the LG ThinQ app. I've gone through multiple software updates since I've owned this tv and those typically work well. The two issues that I have with it are that it is hard to adjust the size of the app icons and there are too many options installed that I don't use. I would prefer to add my own apps as needed (other than the typical 4 or 5 that everyone uses). The tv never reconnects automatically to wifi when the internet goes out. The tv shows the correct network is set as the default but I have to select the network and enter the password to get it to reconnect. Despite these negatives, I would purchases a similar tv again.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Remote control

    Rated 4 out of 5 stars

    As good as you can get before going OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really been enjoying this TV. Like any TV, you have to spend some time getting the settings to your liking. I personally hate a lot of the artificial smoothing features of modern TVs as they kill the cinematic intention, so the fact this has a native 120Hz refresh rate is great. I also really like the remote’s motion sensing feature that is sort of like a Nintendo Wii controller. It takes a moment to get used to, but then it makes navigating or typing on screen much easier. I don’t know that I’d give any TV 5 stars, so this TV has been checking all my boxes so far.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Absolutely beast of a TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous color easy to use soundbar connections were seamless ans easy couldn't ask for anything better

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for us. The TV is very crisp and clear. It was great color and was easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. What else is there to say! Has all the outputs I needed, and weighs a lot less than my older TV. Colorimetry is excellent and black is truly black (not dark gray). Minimal adjustments needed out of the box - just brightness and contrast ratio to optimize the picture in my room (lighting environment). Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clear. Easy set up and 65 inch is a great size. Good quality and refresh is smooth. Has AI sound and video.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we were concer about all the apps and how navigate using them. As seniors we miss the use of a booklet of directions Thankfully the friendly people at Best Buy showed us how to save our favorite channels with a push of a button. Even our Firestick is a push of a button away. We deleted apps we did not use and moved others WONDERFUL! The colors are better than our old Samsung Know we are Living the LG way!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product failure in management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer this tv is not for you even though it has a hdr setting it will not be seen by the console to make any difference, But if you are a movie watcher it will be a great experience. Also if you apply to best buy careers they will not answer to you for a month and you will have no way to contact their hr department cause no one answers

    I would recommend this to a friend
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