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Customer Ratings & Reviews

$996.99
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Comp. Value: $1,399.99

Customer reviews

Rating 4.2 out of 5 stars with 23 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Rated 5 out of 5 stars

    Love my LGTV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv in all aspects picture is great easy set up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I returned it and got a Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blurry between colors Whites washed out Motion lags at times

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bernard. Thank you for reaching out to us. We understand the importance of having your LG TV (65QNED92AUA) model deliver clear, accurate picture quality.
      To help improve your viewing experience, one step you can try is running the Picture Mode Settings → AI Picture Pro → Off, then adjusting TruMotion under Picture Options to Cinematic Movement or User with lower De‑Judder values. This can help reduce motion lag and improve clarity between colors. You can also explore additional picture‑optimization guidance here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. We’d like to learn more so we can assist you further. Please send us an email at [email protected] with your details, and our team will be ready to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Where is everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadappointment no one showed or called can’t reach geek squad for more inf. Thought Best Buy was more reliable. Wrong

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Page. Thank you for reaching out and sharing what happened with your LG TV (65QNED92AUA) model's appointment. We understand the importance of having a reliable service visit—especially when you’re counting on a scheduled time, and no one arrives or contacts you.

      For situations where a scheduled service doesn’t occur, one helpful step is to check the appointment status directly through your Best Buy account or the Geek Squad service page, as updates sometimes appear there before anyone reaches out. If you haven't done so yet, we also recommend contacting Best Buy customer service at 888-237-8289 for potential solutions. If your TV is already set up and you’re experiencing any performance issues, you can also review helpful support resources here:
      https://www.lg.com/us/support/product/lg-65QNED92AUA. We’d be glad to document your experience and assist you further. Please send us an email at [email protected] so we can take a closer look and help move things forward. ^Juvy LG

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