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Customer Ratings & Reviews

Your price for this item is $1,199.99
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Customer reviews

Rating 4.6 out of 5 stars with 108 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class 99 Series QNED Mini-LED 8K UHD Smart webOS TV's picture quality, with many praising its stunning 8K resolution, bright colors, and excellent sound quality. The TV is also great for gaming, with one customer saying it ranks right up there with the best OLEDs without the fear of screen burn-in. The only downside mentioned is its price, with one customer expressing frustration that their TV broke just after the warranty expired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 108 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall very solid tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this tv for about 5 months so far and I can say that it is a solid tv choice. The 8k resolution is kind of irrelevant since I don’t have anything that could be shown in 8k, but otherwise it does what I want and that is to watch shows and movies with good visual quality. I was also looking for a tv that would mount flush with the wall and this one is pretty flat all throughout. The only reason I didn’t give it 5 stars is because the interface is just slightly sluggish compared to my other LG which is an OLED and its interface is much faster and smoother (both are WEBOS). My only other complaint is the built in Alexa app, everytime someone says Alexa even someone on tv a prompt pops up asking if you want to install or sign up for Alexa on the tv. The settings to have this feature turned off are almost impossible to find and my solution to this problem was changing my home Alexa’s name so the magic remote wouldn’t hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! There isn’t a ton of 8k content available yet but the upscaling is great for anything in 4K. The 8k content is just spectacular! It’s also incredible how thin and light this tv is. The remote has been somewhat of a learning curve but it’s great being able to control the Apple TV as well as the tv apps all with one remote. It’s also very nice having the Alexa app built in to control our devices and the LG appliances right on the Home Screen. Loving this TV! I don’t know if these pictures do the tv justice but here are a few!

    I would recommend this to a friend
  • Pros mentioned:
    8k, Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever purchased!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality! Excellent for console gaming. I use both my Xbox Series X and my PS5 and i’ve never had visuals this sharp and detailed. Is 8k worth the price? Yes. Will there be a big difference between this tv and your 4k tv? Yes! I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great viewing experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture is eye popping. Remote is very intuitive but the setting options take some getting used to. TV has difficulty sharing control with other HDMI connected devices. Have to turn TV off/on separately with it’s own remote.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Awesome picture for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great for costing just under $1,000 really bright and good diming zones. Would recommend, go in store though its cheeper then online

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Brightness

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy to set up. It has a clear crisp color and brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QNED Mini LED topnotch!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 8K TV with a 120 hz refresh rate. Great for gaming and ranks right up there with the best OLED's without the fear of screen burn in. The better the signal you put in, the better the picture!! Amazing TV and love it!!... Great for my PS5 and movie nights!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG QNED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG QNED has amazing features & crazy high sharp picture. And the Sound is so immersive. The sound makes it like you really there. The LG QNED TV is the best choice to buy when getting a full package what you getting for. Thank you Best Buy. ; )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV QNED MiniDiodes 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreatTV for the money. Instructions from factory have a lot to be desired. Had to watch several YouTube video’s before I found out how to switch the TV from store mode to home mode. Almost gave up and sent it back. After the video showed me how it’s very simple to change.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG QNED 99 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality so far. The refresh rate is very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG 65” nano QLed TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture quality. Best open box item I’ve purchased. 1 issue is I didn’t get a Manuel with it. Upsetting

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Little disappointing but still really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve give it a five star but i give it a 4.5 if it had VRR this TV is really good. Picture quality It has all the checkmarks on Xbox,Series x except for the VRR which is disappointing hopefully they can add an update later on this year onto the TV or a new model of the 8kTV that has it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A window to a new world!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with the picture on this TV! Super fast operating system that is very user-friendly and an amazing picture to go with it. I couldn’t be happier.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I’ve made in a long time, it’s crystal clear it’s like I’m there in whatever I may be watching it’s awesome and amazing it’s an all around great “TV” go get you one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great TV, just like the salesman told me it would be seeing they didn't have one on Display but I trusted him and he was Spot on this TV is Awesome!☮️

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Second best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture not as good as Oled but you get what you pay for a great compromise

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and super quality pictures, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy but Beware…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect except do not trust Best Buy sales staff to accurately describe or detail what is included in an Open Box regardless that it’s printed on an inspection sticker by a member of their staff…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV score

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome find and buy. Once again thanks to Best Buy for my TV purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previously written a review which went “under review” and now it’s missing on the site. Put it Simply, it’s a scam TV. Worked fine for exactly 1 year &3 days, conveniently after the warranty expired. Called LG and basically told me to kick rocks. Best Buy support at least gave me a bit more information, said it’s likely the panel is failing but the repair cost could be the equivalent of the TV value($2k+). At the time I paid $2499 and it conveniently breaks 3 days after warranty expires. First experience with LG TV and never buying LG TV’s again. Complete absolute scam, stay away

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We’re sorry to hear that you didn’t have a great experience with our service. Trust us when we say that your comments does not go unnoticed. We would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly LG