Customer Ratings & Reviews
- Model:
- OLED65B4PUA
- SKU:
- 10818536
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Great deal on TV.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture!!!! A nice upgrade! The salespersons were so very helpful.
I would recommend this to a friendGreat OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition to our living room! The remote take a minute to get used to, but it quickly becomes a non-issue. Light and sleek, but feels like a reliable TV. We are very happy with this purchase
I would recommend this to a friendSolid purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many features to learn and tweak. Solid purchase.
I would recommend this to a friendGreat 4K OLED TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp picture with great connectivity. It was very easy to set up.
I would recommend this to a friendOpen Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great condition for a wall unit. TV looks brand new. Shipping was quick and efficient.
I would recommend this to a friendWonderful Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great tv!!! The picture and sound is wonderful.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person knew his product and was helpful. Beautiful picture
I would recommend this to a friendRecognizing Elian and Jorge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was very helpful in explaining the brands and unique features of 65" tv's. They were personable and very careful with the delivery; setting up the tv and explaining how the menus and programs worked. I would like to recognize Jorge and Elian for their patience and assistance so we could purchase the perfect tv.
I would recommend this to a friendNew OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy to setup. Extremely satisfied with purchase.
I would recommend this to a friendLG television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful television with great sound quality. Perfect for the room it is in and very well suited for the wall it is mounted on.
I would recommend this to a friendLG B4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price! I would recommend this to anyone that doesn’t want to spend a fortune on a OLED tv.
I would recommend this to a friendAmazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful definition I recommended it…. Love it xx
I would recommend this to a friendLove new LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing my husband dislikes is remote. Hard for nim to use
I would recommend this to a friendNew LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the old tv I had. Highly recommend.
I would recommend this to a friendAvoid LG OLEDs, go with SAMSUNG S90 series instead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased LG CX 65 OLED in Oct 2020, it was an amazing TV and looked great; It had all the features needed for future proofing. My panel died after four years with about 700 hours on the TV or less. Unfortunately, it went out just outside extended warranty. Had a professional evaluate the TV and it was a defective panel. I explained the situation to LG, They elevated it all the way up to Their Highest tier of customer service. Their response was the most They will do is offer me 15% off an Appliance And would not help me. I have been a LG customer for 17 years, But I will not purchase another TV from here on. I’ve owned a 60 inch plasma, 32 inch LGLED, 77 inch C2 OLED, and the 65 CX OLED . I purchased a Samsung 65 inch S 90D And it blows the rooftops off of anything LG can offer at that price range. I will not purchase another LG product from here on aisle and will advocate this to my family and friends.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MichealJ. Thank you for sharing your experience with us. We understand your inquiry about your OLED65B4PUAV and appreciate the loyalty you’ve shown LG over the past 17 years. Your feedback is important, and we’d like to assist you further.
Please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions, including further diagnostics or panel evaluation.
https://www.bestbuy.com/site/lg-65-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6578053.p?skuId=6578053
We appreciate your patience and the opportunity to make this right. —Renzo
Great picture but privacy is compromised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is awesome. Love that OLED solves much of the glare problem. But here’s what I hate about this LG TV - the terms of using WebOS. In order to use many of the smart features of this TV such as the voice recognition, etc. I paid for those features when I bought the TV and yet LG expects me to keep paying forever with my data. Sorry I’m not falling for that. If you value your privacy maybe find something else. And there’s no PBS app so I have to watch PBS on another device. It’s unAmerican.
No, I would not recommend this to a friendGreat TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture quality. Great tv for the price.
I would recommend this to a friendSub par performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 10 year old LG 4k led tv with this one. OLED is nice but when you go through the settings and put it in OLED picture "protect mode" image kinda goes to heck. It's OK, a bit dark. You could go full out but burn the set out in a few years.... Apps aren't very responsive. Some just crash. Web Browser stinks, very slow to load, so not good for surfing. This specific model is only wiFi 5 so my max speed was close to 200mbps. Sound doesn't sync with LG soundbar on certain apps. Need to use 2 remotes for soundbar all around, it doesn't control both like my old LG TV...Built in sound crisp, but lacking fullness. I'm too lazy to repack and return, too big to deal with, or I would. Wouldn't recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Frank. Thank you for sharing your detailed feedback with us. We understand your concern about the LG TV (OLED65B4PUA) model, which is encountering issues with picture brightness, app performance, and sound syncing, especially after upgrading your previous LG TV. We strive to provide high-quality products and ensure a smooth experience.
For the picture issue, adjusting the brightness or contrast in the settings might help make the image clearer in OLED picture protect mode. You may visit this link for help: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. As for the Wi-Fi speed and responsiveness, connecting the TV to a wired Ethernet connection, if possible, could help improve the app performance and streaming quality.
We recommend ensuring the soundbar and TV have the latest firmware updates regarding sound syncing with the LG soundbar. You may also want to check the audio settings to ensure they are correctly adjusted for sync. For additional help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-audio-and-video-sync-issues--20153132283433.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further in improving your TV experience. We appreciate your feedback and are here to support you. ^Juvy
BEST TV I BOUGHT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome depth and colors you will experience a entire whole new world in your home
I would recommend this to a friendGreat sales people in Columbus IN store!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased an LG TV on 8/10. We had worked with a fantastic salesman, Frank A. He was informative and updated us on all features of the brands. On 8/10 we returned to purchase and again received excellent help from another great salesman. Keep them both Best Buy! Refreshing to have such great service!
I would recommend this to a friend