Customer Ratings & Reviews
- Model:
- OLED65B4PUA
- SKU:
- 6578053
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the exceptional picture quality and impressive black levels of the 65" Class B4 Series OLED 4K UHD Smart webOS TV (2024). Many find the TV easy to use, with adequate brightness and a great refresh rate, making it suitable for gaming, especially considering the attractive price. However, some customers have expressed dissatisfaction with the remote control.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote
Love new LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing my husband dislikes is remote. Hard for nim to use
I would recommend this to a friend Love our 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new TV, looks smaller than the older 65" Vizio previously owned, the difference is the frame and this one is thinner, but no comparation regarding all the features
I would recommend this to a friendGary’s tv sound bar and two other televisions!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good assistance in picking out our tv and soundbar! Delivery service was also very good! Nice helpful people, thank you!
I would recommend this to a friendTv 65 inch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really excited about this tv and great picture. But then the installer said these tvs last approximately 5 years and I was deflated. They don’t make things to last
I would recommend this to a friend- Pros mentioned:Picture quality
New LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the old tv I had. Highly recommend.
I would recommend this to a friend Great OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition to our living room! The remote take a minute to get used to, but it quickly becomes a non-issue. Light and sleek, but feels like a reliable TV. We are very happy with this purchase
I would recommend this to a friendColor sync
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. color was a little off for me couldn't sync it to my liking
I would recommend this to a friendAvoid LG OLEDs, go with SAMSUNG S90 series instead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased LG CX 65 OLED in Oct 2020, it was an amazing TV and looked great; It had all the features needed for future proofing. My panel died after four years with about 700 hours on the TV or less. Unfortunately, it went out just outside extended warranty. Had a professional evaluate the TV and it was a defective panel. I explained the situation to LG, They elevated it all the way up to Their Highest tier of customer service. Their response was the most They will do is offer me 15% off an Appliance And would not help me. I have been a LG customer for 17 years, But I will not purchase another TV from here on. I’ve owned a 60 inch plasma, 32 inch LGLED, 77 inch C2 OLED, and the 65 CX OLED . I purchased a Samsung 65 inch S 90D And it blows the rooftops off of anything LG can offer at that price range. I will not purchase another LG product from here on aisle and will advocate this to my family and friends.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MichealJ. Thank you for sharing your experience with us. We understand your inquiry about your OLED65B4PUAV and appreciate the loyalty you’ve shown LG over the past 17 years. Your feedback is important, and we’d like to assist you further.
Please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions, including further diagnostics or panel evaluation.
https://www.bestbuy.com/site/lg-65-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6578053.p?skuId=6578053
We appreciate your patience and the opportunity to make this right. —Renzo
- Pros mentioned:Brightness
BEST TV I BOUGHT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome depth and colors you will experience a entire whole new world in your home
I would recommend this to a friend Great sales people in Columbus IN store!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased an LG TV on 8/10. We had worked with a fantastic salesman, Frank A. He was informative and updated us on all features of the brands. On 8/10 we returned to purchase and again received excellent help from another great salesman. Keep them both Best Buy! Refreshing to have such great service!
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture quality. Great tv for the price.
I would recommend this to a friend Sub par performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 10 year old LG 4k led tv with this one. OLED is nice but when you go through the settings and put it in OLED picture "protect mode" image kinda goes to heck. It's OK, a bit dark. You could go full out but burn the set out in a few years.... Apps aren't very responsive. Some just crash. Web Browser stinks, very slow to load, so not good for surfing. This specific model is only wiFi 5 so my max speed was close to 200mbps. Sound doesn't sync with LG soundbar on certain apps. Need to use 2 remotes for soundbar all around, it doesn't control both like my old LG TV...Built in sound crisp, but lacking fullness. I'm too lazy to repack and return, too big to deal with, or I would. Wouldn't recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Frank. Thank you for sharing your detailed feedback with us. We understand your concern about the LG TV (OLED65B4PUA) model, which is encountering issues with picture brightness, app performance, and sound syncing, especially after upgrading your previous LG TV. We strive to provide high-quality products and ensure a smooth experience.
For the picture issue, adjusting the brightness or contrast in the settings might help make the image clearer in OLED picture protect mode. You may visit this link for help: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. As for the Wi-Fi speed and responsiveness, connecting the TV to a wired Ethernet connection, if possible, could help improve the app performance and streaming quality.
We recommend ensuring the soundbar and TV have the latest firmware updates regarding sound syncing with the LG soundbar. You may also want to check the audio settings to ensure they are correctly adjusted for sync. For additional help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-audio-and-video-sync-issues--20153132283433.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further in improving your TV experience. We appreciate your feedback and are here to support you. ^Juvy
- Pros mentioned:Picture quality
LG OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG OLED is picture perfect and service on delivery and installation was superb.
I would recommend this to a friend Open Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great condition for a wall unit. TV looks brand new. Shipping was quick and efficient.
I would recommend this to a friendAmazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful definition I recommended it…. Love it xx
I would recommend this to a friendDeep blacks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look great and loving it! If you know about the panels it’s a game changer. I use it with a soundbar so not sure about tv speakers.
I would recommend this to a friendGREAT CUSTOMER SERVICE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My overall experience was amazing!! Sells member did an amazing job explaining the options and de quality of the TV I purchased!!! You can tell that positive energy and service is a reflection of an amazing management!!! 10 out of 10.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the LG OLED. So far, so good. We would recommend it.
I would recommend this to a friendBEST BUY - Great to do business with. Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV and Soundbar. We moved and the mover dropped our 65" TV. We had Best Buy Geek Squad mount the TV and sound bar. Steve is amazing. He mounted our 85" TV on the Fireplace as well. Great TV!
I would recommend this to a friendReplaced a 12 yr old tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my television online. I was waited on in the store quickly. I do wish people from the store answered phones and not a main hub for all stores. I went with LG as i still have an LG from 2012 that works.
I would recommend this to a friend