Customer Ratings & Reviews

The picture is sharp clear. Great color, Sound is disappointing, Need a sound bar.

We have multiple LG products in our household with the majority being TV's. We find that the value, resolution, picture clarity and overall UI for LG is great. This latest purchase continues in this direction as 65" OLED AI 4K TV is excellent as we replaced an older, and only 50", "non-smart Vizio!!! Can not talk enough about the vibrancy of the picture in both dark and light room environments. Sound is good but we have attached to Sonos Beam and Sub for extra oomph! Not thrilled with the Google Cast element of this TV but it's something that we will get used to. Still figuring out some of the newer technologies that this TV offers but overall we are very happy with this purchase!

We bought a 65” LG OLED AI to sit on top of our fireplace mantle because our Samsung died after just 3 years of owning it from brand new. I am not a Samsung fan at all. This TV is much better in my opinion. The picture is phenomenal. It’s very thin and light weight and it makes our LG sound bar that we purchased 3 years ago sound even better with the AI sound. It’s super easy to use and the quality is great for the nice price. The remote is very user friendly also. All in all I highly recommend this TV.

This TV is great. It was very well packaged and easy to mount. The game mode is really nice to have - it plays Game Pass games great! It has amazing viewing angles and colors. I even like the remote! The rep told me it was a budget OLED, and it is my first OLED, but it's definitely the nicest TV I have ever owned. By a lot.

Great display. The only negatives I heard prior to buying were about brightness. I typically watch movies in an at least slightly darker room, but even when my curtains are open I don’t see any issue with brightness. Great for movies, great for gaming, pretty great all around and you really cannot go wrong with LG panels

Very nice picture and audio, gaming and watching movies and shows look so nice and sharp on this tv, I have a ps5 pro and the tv makes games run faster and better quality.

Purchased this TV for our new home. The screen quality is so outstanding that you would be able to tell the difference right away soon as we walk into the store to check out all displayed TVs. We were lucky to get the last 65'' that's in stocked and enjoy it right away. The only small thing is that the low volume sound is sometimes lower than we expected, so as we would turn on the volume, the louder sound might came a bit too strong. Add on to the scary part of a horror movie night. But it's very minor. Overall very happy purchase.

Excellent tv! Sharp picture the delivery was seemless. I love the crisp OLED picture- the price matched the awesome tv.

Very good picture & easy to be used. The sound is good too.

5 stars !!! we love love love this tv. we originally had the Samsung version and returned it for this one, the one we had wanted, but it wasn't on sale. it went on sale 24 hours after we bought the Samsung, so we exchanged it for this one and we are sooooooooooo glad we did. this TV is amazing ... i am still learning alllll that it does !!!! ITS SOOOO SMART !!!!

Picture is detailed and clear, you can see the makeup on the actors. No dark spots or light spots. No blocky transitions, works great with gaming. No lag in sound vs picture. I havent had a new tv in a long time so this is great. Soo many apps available and the tv features are cool. Auto adjust sound and picture tl the room, i havent used the voice features yet but I'm sure it's next level. I'm satisfied

This is my second LG OLED 65” smart TV. The 2018 model I bought in 2019 has maxed out its software updates. Having said that, I wanted to download some more streaming apps that required a higher software version. This 2025 model was exactly what I wanted. I downloaded all of the streaming apps that I wanted and am super pleased. The picture quality is fantastic. Setup is quite simple. Not a big fan of AI and was very grateful that it can be disabled. Still “tweaking” my personal settings, but overall incredibly satisfied. FYI…I have this interfaced with my surround sound system as the TV speakers are a bit on the weak side for my liking. Side note: I got this for about 50% off at the time. Win Win!

WOW, This is a bright clear and fast picture! Great value in the OLED world.

Fantastic experience from start to finish! The 65” LG B5 OLED is absolutely stunning — crystal-clear picture, rich colors, and deep blacks that make everything look incredible. The Advanced Tilt wall mount is solid, sleek, and works perfectly. The installation was smooth and professional. The installer was on time, knowledgeable, and mounted the TV securely and perfectly level. The whole process was stress-free, and the final result looks amazing. Best Buy made it easy to get a premium TV and professional installation all in one place. Highly recommend!

Its so perfect i cant explain it as well as i would like to. The picture is fantastic for tv or gaming. It is like a mini pc as a television and im beyond impressed. I can run newer console games at 120fps, it has a special settings menu for connected consoles, and its very easy to use after adjusting. The settings are insane with how much i can customize everything and setup was a breeze. Definately a great choice, especially for the price i got it for during a half off sale

I absolutely hated this TV. I was talked into by the rep inside of Best Buy. I originally wanted a Samsung. The LG was $100 cheaper. money was not a factor but he assured me it was better. After a solid day and a half of me. My wife and my son we all were unable to ever get it to connect to AirPlay and would also not screen mirror. We did everything including resetting routers verifying same network etc. we did it all. I returned it for a more expensive Samsung and I was connected and mirroring within 15 minutes. No issues with my network whatsoever. I also hated the operating system. And the Voice AI. It was all overkill and frankly annoying. Unless you are an LG loyalist. Buy something else.

What can I say? I like this TV. Not a real big fan of the remote. One of those so called "magic remote". Not really magic more like PIA remote. But I like the rest of it and since I already had the ThinQ on my phone for washer and dryer I use my phone for remote. The picture is really good.

Great picture; everything is more vivid - watching anything is now kind of like watching a live broadcast; the picture doesn't seem as flat and lifeless like our other TV's. On the other side, the remote is not user friendly - needs a whole lot of improvement.

This TV is incredible. I am beyond happy with it and the quality of it. OLED is the way to go. I am glad the Best Buy Associate talked me into OLED instead of the mini led i originally went in to purchase. I'm Very Satisfied With everything Best Buy over the past few years.

OMG. I should’ve upgraded to the LG OLED a lot sooner. The picture is incredible. I can’t wait until movie night. Getting the popcorn ready. The sound quality is amazing too. I am not going to plug in my sound bar because it’s that great.