Customer Ratings & Reviews
- Model:
- OLED65C2PUA
- SKU:
- 6501491
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 65" Class C2 Series OLED evo 4K UHD Smart webOS TV (2022) for its exceptional picture quality, vibrant colors, and excellent performance in gaming. Many appreciate the ease of use and lightweight design, although some users find the remote control challenging and have expressed concerns about the operating system. The high price point is also a factor for some potential buyers. While OLED technology is praised, potential burn-in remains a concern for a few customers.
This summary was generated by AI based on customer reviews.
Cheap oled tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for two months September 6 and now october 17 seeing lines on tv wow going back not getting lg oled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG and Denon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is great but it will not work with the Denon AVR that I bought from you to complete the surround sound that is installed in the ceiling. Your Geek squad could not get it to work nor did LG after they replaced the main board.
I would recommend this to a friendTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised the remote has no light to see in the evening.
I would recommend this to a friend- Cons mentioned:Remote control
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control error jumps all over the TV . It's difficult to choose the channel. Remote control absolutely uncomfortable To use and choose the channels.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that you had such an experience with the LG - 65" Class C2 Series OLED evo 4K UHD Smart webOS TV. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
Looks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Is my 1st OLED 65” TV. But i don’t know is the black when you see “light-dark” areas is all black is not gray like it should look. I don’t know how to explain but is is really light or is all dark is not something in between.
I would recommend this to a friend- Cons mentioned:Operating system
Constant buffering.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takeaway. Constant buffering on all streaming platforms. Software is garbage. Like 1998 style pixels. Picture is fine but it should just be a TV it's not a smart TV. Every other device works fine xbox series x and msi laptop. Couldn't handle 120hz either from pc even though it's shopped as a 120. I hate this tv. I had a samsung before this and I broke it. I listened to the sales rep for some reason and switched. I regret it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Matt. We appreciate you leaving us a review in regards to your C2 OLED TV. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. ^Anthony
Poor Compatibility with non-LG Soundbars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks fantastic, but getting it to work correctly across an Xbox Series X (flawless), Vizio M516a-H6, PS5 (spotty audio channels), and Nintendo Switch (spotty audio channels) has me really regretting the soundbar purchase since it’s clear that there is some level of incompatibility that you’d only know after playing games that attempt to utilize all audio channels. It’s too late to take this thing or the soundbar back, so I’m stuck with this setup until I breakdown and buy into the LG ecosystem and get one of their soundbars which will no doubt work flawlessly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review and making us aware of compatibility issues between non-LG sound bars and your C2 series OLED TV. Please feel free to fill out the following form: https://www.lg.com/us/support/feedback. Your feedback may be used to make improvements to the issue going forward. We look forward to hearing from you! ^Chris
I'm annoyed right now
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The built in app UI really sucks. It's not intuitive, it's buggy and clunky to get around. Searching for streaming channels is pretty garbage. I'm going to have to buy a Roku or Apple TV.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. The problem I’m having is the tv can’t hold internet connection. This is a common problem with this tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Not a frame tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a frame TV so that I could have artwork up when not watching. Although this TV has artwork you cannot leave it up there nor can you add your own photos. A little disappointing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We appreciate your feedback regarding the OLED65C2PUA and understand your desire for a frame TV experience with artwork display. We're sorry to hear about your disappointment. To help you make the most of your TV, we recommend reaching out to our customer support team. They can provide guidance on how to customize the artwork display or explore alternative options.
Please contact us via our customer service line at (800) 243-0000 or send us a private message on Facebook or Twitter at @LGUSSupport. Our team can assist you in finding the best solution for your needs and ensuring you enjoy your LG TV to the fullest. We look forward to assisting you with your concerns. ^Jolly
Poor quality exposed after 14 months of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good long term investment. I bought this TV May of 2022. It's now July 2023. It's out of LG manufacturer warrenty. The tv just out of no where has multicolored horizontal lines appearing across the screen and what looks like horizontal lines dancing to music like an equalizer at the edge of picture. Spent all that money you would think it would last longer. No idea what it will cost to fix or if my BestBuy warrenty will cover the cost of repair.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 65" Class C2 Series OLED evo 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Poor quality and LG customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks of use I noticed problems in audio and video, I requested technical support, they took a month and a half to send someone, when the technician checked the TV he said that the main board need to be replaced, I spoke to LG to request an exchange, since is a factory defect and it was a brand new Tv, they said that the policy only covers repair, they made me wait an hour on the phone to talk to escalation, they said the same thing, I think it's unfair, if something goes wrong from the beginning they should change it not make you through for all this, I'm still waiting
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG C2 TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this tv. When watching movies, nighttime scenes were impossible to see because it was too dark.
No, I would not recommend this to a friendInternet connectivity issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with connecting to internet, do better research before getting that tv
No, I would not recommend this to a friendDon’t waste your money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been less than 4 months since I bought this TV. Already having issues, two huge lines showed up on the screen and the panel has to be replaced! BestBuy won’t do anything since it’s been over 15 days. Had to contact LG since it’s been less than a year. They’re going to replace the panel but now I have to wait a month before it comes in. The tv prior to this I had for 6 years and never had any issues like this. (Sharp Roku tv) And this LG tv cost me 6 times as much.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We read from your feedback that you were having trouble with the product, so we’d like to help you out. Please get in touch with us on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James.
Picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White seems to glare. Occasionally a horizontal colored line comes across screen. Not been able to get picture of it when it happens
No, I would not recommend this to a friendIf you game BEWARE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an upgrade to my older 55 inch OLED, big mistake. Upon hooking up what I thought to be an major upgrade of a TV I soon found out it was not. I use my Xbox Series X for most everything gaming, watching shows, etc., and noticed when I put my TV to 4KUHD at 120hz the tv would flicker and then black out with an invalid format message. Long story short I tried everything and spoke with LG to find out the TV will NOT do 4kUHD at 120hz with an XBOX Series X....in other words this tv is useless as a paperweight to me now. THANKS LG 2022 and yall didn't think thay would be an issue with next gen gaming.....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG - TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but missing an instruction book! Typical of cost cutting in today’s business with out regarding consumer needs!
No, I would not recommend this to a friend2 Bad TVs in a row
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried two of them and both won't turn on. I dont know if I am just having bad luck or if something else is going on. my other 2 LG TVs work fine and have for years. I was just trying to upgrade to OLED and 4K. I think I will switch to another brand. very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi David, we understand how underwhelming your experience may feel. Please note this is not the norm and we hope we can see you as a returning customer. Should you have any questions or concerns, feel free to reach out to us on Facebook at the handle @LGUSSupport. You're more than welcome to send us a PM. ^Chris
Not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a bad TV but not worth the price tag. they show this high quality video output but when you get it home its half the quality.
No, I would not recommend this to a friend
