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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1140 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,140 reviews
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this tv. Great picture and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Easy to set up and another great product by LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compared to our old TV this is like sitting in a 3-d movie theater. I highly recommend the OLED TV and Best Buy. Their crew was fantastic on installing it on the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service is horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a LG 65 in. Top of the line TV from Best Buy in Erie PA. We were scheduled to have delivery 3 days from our purchase. The delivery date came and there was no contact from any one. After several phone calls for over an hour each time we were Abe to schedule a date. 3 weeks from The original date. The sku s are wrong. We kept getting notifications that they were canceling on our because we didn’t pick it up. As a customer, there is no direct line to the store you purchased items from. Your call goes directly to someone in Panama. Awful experience!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MaryS. We understand your inquiry regarding the delivery and scheduling experience for your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We want to ensure your transition to your new TV is smooth, and we would like to look into this for you.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great deal. Best Buy Team was very helpful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deals awesome job on your project I hope to see your project soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv, quality is amazing. everything about it was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-65" Class C5 Serious OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Great quality picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Replacing an older plasma TV and there is no comparison. Purchased on sale for same price as a C4. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv, highly recommend especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect for gaming, easy to use interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device perfect sizing good quality and very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding color and great for watching football games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great picture, but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Randomly cant control the volume on our sonos soundbar with the tv remote. Only way to fix it is unplug all hdmi connections except the sonos arc and reboot tv. 2. All streaming apps quit working and open to a blank screen. Have to hold the power button on the tv to fully reboot webos to fix. 3. After webos update 33.30.92 the previous two issues happen daily. Orher than that the picture quality is good. Probably wont buy another LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jrob. Thank you for reaching out about your LG TV (OLED65C5PUA) model. We understand the importance of having your TV and connected devices work smoothly every day.

      For the volume‑control issue with your Sonos soundbar, one helpful step you can try is disabling and re‑enabling SIMPLINK (HDMI‑CEC) on the TV. Go to Settings → General → Devices → HDMI Settings → SIMPLINK, turn it off, wait a few seconds, then turn it back on. This refreshes the ARC handshake and often restores stable volume control without needing to unplug everything.

      For the apps opening to a blank screen, performing a full Home Dashboard reset can help. Press and hold the power button on the remote until the TV restarts, then go to Settings → Support → TV Management → Application Manager and clear the cache for the affected apps. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED65C5PUA.AUS. We’d be glad to take a closer look and assist further. Please send us an email at [email protected] so our team can continue helping you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, vivid colors and good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, even more loved the geek team that delivered it, took old one down and new one up. Then got it set up and showed my husband and I how to use it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG oled 65 c5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Definitely recommend! Best buy staff were extremely helpful and knowledgeable on this particular item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best OLED for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. And an easy setup. Might need two people to get it out of the box though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anniversary present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, awesome picture and sound. Had a bit of trouble trying to set it up though the app. Overall excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible! It looks even better at home than the display at the store!

    I would recommend this to a friend