Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED65C5PUA
- SKU:
- 12067938
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
LG OLED 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every now and then the picture breaks up. Other than that, we love the TV. Salesperson was very helpful and knowledgeable
I would recommend this to a friendA perfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Beautiful display, high end construction, and seamless software!
I would recommend this to a friendBest tv!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! The clarity and visuals are absolute stunning!
I would recommend this to a friendGreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for high resolution OLED. Very thin.
I would recommend this to a friendGreat service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service in the store and the home installation staff was extremely knowledgeable and courteous.
I would recommend this to a friendBravo Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was spot on we are truly enjoying our new TV and sound bar
I would recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. There’s no mute button on the remote.
I would recommend this to a friendGreen tint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has noticeable green tint in white and gray areas. I reaearched this and apparently its a known issue on all LG OLED panels for the past few years. The extend of the tint varies on each TV, but its there. Once you see it, you look for it all the time. I wish LG would fix this. Aside from that, this TV has amazing motion handling which OLEDs struggle with. Motion is miles better than Samsung which is unwatchable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, BrandonD. Thank you for sharing your experience with us. We understand your inquiry regarding the green tint observed in white and gray areas on your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (OLED65C5PUA). Your feedback is important, and we are glad to hear you are enjoying the industry-leading motion handling of our OLED panels. To help improve the color balance, we recommend performing a "Pixel Cleaning" cycle found in the OLED Care settings and adjusting the "White Balance" settings to your preference to help neutralize any perceived tint.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Great TV for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price! The sound can be a little better but this can be said of any TV.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Experiences, Appreciated the support from Best Buy.
I would recommend this to a friendBuyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my new t.v. was a manufacture defect (hardware issues). very upsetting. very bad customer service inside best buy. returned it. I exchanged it for the same t.v. and it was good. When one sales their organs for an expensive product, one has a right to complain. I was never compensated for my trouble. I now have a 5 star t.v. as it should be. I am happy now. For consumers looking for t.v.'s ... give samsung a try. or not. or go to a different best buy other than Salem, oregon.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand the importance of having your LG TV (OLED65C5PUA) model perform the way you expect, especially after investing in a premium product. It’s great to hear that your exchange resulted in a unit that’s now delivering the performance you were looking for.
For future reference, if you ever notice anything unusual with your new TV, one helpful step is to run a Picture Test through the TV’s settings. This can quickly identify whether any display issues are coming from the panel or from connected devices. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-picture-test--20153275651659. We’d be glad to take a closer look into your experience. Please send us an email at [email protected] so we can assist you directly. ^Juvy
LG OLED evo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE bought a 65" tv and are very happy with it especially since we also bought a sound bar.
I would recommend this to a friendGreat customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great overall experience. No issues at all during my recent visit.
I would recommend this to a friendLg tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the picture. Ai is awesome and set up wasvery easy
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is perfect for watching movies and tv shows - no lag! Great TV
I would recommend this to a friendNo buyers remorse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expectation met or exceed. Interface is easy to use and navigate.
I would recommend this to a friendLG - 65" Class C5 Series OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible viewing experience! Would highly recommend!
I would recommend this to a friendLG 65" OLED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen and easy to work/set-up. Glad it was in stock.
I would recommend this to a friendHorrible customer service from LG.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a LG 65" C5 from Best Buy in June. I declined the supplimental insurance offered by Best Buy. Why would we need it on a brand new TV, right. Well within 3 months the TV had a black vertical line on the screen. Then the TV would just go to a black screen. We cant even watcha show for 30 minutes without it shutting off on us. We knew it was out of BB 30 day policy, so we called the manufacturer. They sent a tech out within a couple days. He said its a fairly common issue, but was going to have to order in parts because they do not have in stock. They dont have parts in stck for a common repair? Well, we are on week 3 still with no parts. The tech said he would submit a Return authorization, but now LG customer service is claiming a 30 day period to fix and if we want a RA it will take an additional 15-17 days. I am seriously through the roof. We bought in time for the football season. Guess what were not watching. Shame on me for not buying the warranty, but ill never buy another LG product again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tim. Thank you for sharing your experience with the LG TV (OLED65C5PUA) model. We understand how important it is for your TV to deliver uninterrupted performance, especially during football season.
If your screen is showing a black vertical line and shutting off intermittently, one helpful step is to disconnect all external devices, then perform a Picture Test by going to Settings > All Settings > Support > OLED Care > Device Self Care > Picture Test. This can help determine if the issue is panel-related or caused by a connected device. Also, ensure your TV’s firmware is up to date by checking Settings > All Settings > Support > Software Update. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If you’d like help confirming the repair timeline or exploring service alternatives, feel free to email us at [email protected]. We're here to help in any way we can. ^Juvy
GREAT COLORS ON SCREAN.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST TV I PURCHASE SOFAR.LOVE SCREAN COLORS LOT OF OPTIONS .
I would recommend this to a friend
