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Customer reviews

Rating 4.8 out of 5 stars with 1224 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,224 reviews
  • Rated 1 out of 5 stars

    HORRIBLE EXPERIENCE AND SERVICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv had a strange beeping and buzzing sound. Took it back, grabbed a second one, AND ITS DOING THE SAME THING!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Kurtis. Thanks for sharing your experience with the OLED65C5PUA. We understand how unexpected it can be to encounter a recurring sound issue, especially after replacing the unit.

      The beeping or buzzing you're describing may be related to thermal expansion or internal cabinet vibration, which can occur as the TV warms up during use. LG OLED TVs are built with advanced materials that can expand slightly with heat, sometimes producing subtle noises. This is not a defect, and to know more about this, here is a link you may visit: https://www.lg.com/us/support/help-library/lg-oled-tv-popping-or-crackling-noise--20154713282499

      We’d be glad to assist you further and explore additional solutions if needed. You may send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be ready to help.

      —Charles LG

  • Rated 1 out of 5 stars

    Riley

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures of the framed pictures doesn’t stay on. Goes off after a while. Should be constant

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TonyR. Thank you for sharing your experience with us. We understand that the picture frame feature on your LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV does not remain on as long as you would prefer. We understand your inquiry and appreciate you bringing this specific operational setting to our attention. This feature, often part of the Art Gallery or Ambient Mode, is typically designed with a setting to manage the display time, which helps to conserve energy and prevent image retention on the OLED panel.
      To adjust the duration that the picture frame or gallery mode stays on, the simple step we can advise you to try is accessing the TV's power-saving or general settings menu. Look for the "Screen Saver," "Power Saving," or "OLED Panel Settings" section, where you should find an option to adjust the timer for the Art Gallery or picture mode. By increasing this time limit, you should be able to keep the display of your framed pictures constant for a longer period. We are committed to helping you optimize the TV's features to perfectly suit your viewing preferences.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome! Except for remote.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first TV I have purchased in several years. The internet had only good things to say about it and I must agree! Beautiful clear picture even seen with my aging eyes. Nice clear voices during dialog in the movies. Remote control feels good in my hands. (Not too big) But Not the easiest to use when you have painful joints. Too many buttons have multiple uses.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THE REMOTE IS NOT THE BEST - STEEP LEARNING CURVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our new tv. pixels / picture is amazing. clear and crisp viewing. Just the right size for our family room. CONS: The learning curve on how to use the controller is high. The vol buttons are not ideal and it takes a while to learn how to navigate hovering over the streaming service you want and clicking OK. You have to get your cursor over it directly - it is wonky. Forget search options and having to find that and type in search for - that sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Deep blacks, bright colors, low room glare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with picture quality and audio. LG has addressed the bright room issue well. The screen glare is almost as good as the QLED it replaced and audio from the set easily fills my moderate size room. Of course I’ll add a soundbar and sub later, but for I’m just enjoying the bright screen, rich colors and deep blacks OLED is famous for.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG C5 is replacing my Samsung S95B that only lasted 2.5 years before it completely failed. So glad I purchased the extended warranty. I have a bright living room that get natural light till sunset. I usually don’t turn it on till late afternoon and have no problem or issues watching TV. We also always have a light on in our living room when it gets dark and feel that this TV has a better picture than the Samsung. I’m also using a Samsung soundbar with it that is working flawlessly. I think that Samsung Q Symphony is overrated. It only worked sometimes and really didn’t add much to the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. So thin. The colors are really crystal clear, and the blacks are really defined (helps a lot on dark/nighttime scenes).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv stunning picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an older led tv to the LG C5 has been amazing. Everything from the picture to the easy set up to the multiple apps has been awesome. Picture quality 4K is the best Looking forward to watching the Masters on this set. I bought the 65 inch version and got a great price on it from Best Buy If you are looking to upgrade your tv. Please give this set a serious consideration

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    OLED? Oh my!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a 55" LG OLED I was very happy with, and have only found the same satisfaction with this larger model. Incredible rightness and contrast capabilities with black levels that go to actual black, and while the glossy screen troubled me before purchase, in my living room, I don't even notice reflections when the screen is on. Settings are maybe a little harder to navigate then the 2020 model I worked with before, but the essentials are within easy reach.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv replaced my tv that was not a smart tv I love the picture clear quality . I’m getting use to using all the different advanced tech features that comes with this brand . I love the voice activate features I love the apps that already came programmed on the tv The sound is theater quality I only wish I would have purchase a larger screen I got the 65 in and in my open space it’s nit as big as I wanted But this is the best picture and found I have ever had in a tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy, happy with purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and delivery experience. Set up on own and was easy. Great picture and sound. Didn’t lose any recorded shows or settings. Only challenge has been new tv overloading network at times so have to turn off/on. Great price but sale price deadline a little misleading as has had same sale price for several weeks after supposed deadline.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this tv in Feb.2026 and so far it is great. Easy to use and the picture is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Exceeded my expectations!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pictures and brightness with great value.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG OLED TV + Sonos Soundbar + Geek Squad Set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG OLED TV with a great Sonos Soundbar all set up with great Geek installers. Very reasonable prices, quick shipping, The Geek installers were knowledgeable, answered all my questions and most important took the time necessary to do it right!. In total the whole experience was very smooth from beginning to end

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV, happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After careful consideration and research, I chose the LG C5 65". I've had it for a few weeks and I'm super happy with it. I'm thinking of getting one for another room too. The picture quality is amazing in light or dark settings, action scenes have great motion, clarity and color are beautiful. It does reflect light sources as reviews say, but it's about the same as my old LED did. I paired it with an LG sound bar and subwoofer which is also great. I recommend the TV for sure, if you get a good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get this one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Extra sharp black and really strong definition

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG C5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv with great definition, colors, brightness, and darks. Easy to set up. The LG gallery works well in standby mode too. And the price was great. Last but not least I was very happy as always with the Service of the Best Buy sales people.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Love this C5 LG OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This C5 is a replacement for a 65" LG OLED that was 16 years old, which was starting to show its age. This TV is awesome for the price. The colors, sound, brightness and picture quality are so much better. It's hooked up to a new Audio Receiver, so we get all the benefits the TV offers. So glad I replaced it with a new LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent image quality, easy to personalize

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is of excellent quality, and I highly recommend it. Settings are easy to personalize and customize the preferences, and the features are incredible at enhancing the viewing experience. I have been an LG customer for many years and will remain so!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BUT IT!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is insane and I have pretty much owned them all from 32 to 98 inches and multiple yers and levels of oled . the AI does more than we are used to actually even upscaling the video so much that it appears to be a much higher res than it actually is and not constantly trying to make view the shows you watch in a low dim quality... AI is everything on this specific tv . also the upgraded pointer remote is much less gigantic and is actually a little heavy and works great.. and this has the best sound HANDS DOWN of any tv I have owned and that's saying a lot . its very loud and has plenty of bass.. I haven't used the tv audio in YEARS.. but I finally don't need a sound bar it would be and addition not a "need".. buy this tv!!!!

    I would recommend this to a friend