Customer Ratings & Reviews

Amazing tv I just got and it has outstanding picture

Great upgrade from the LG C3. Performance is outstanding

It's a good product, I recommend it, and it's good quality.

The team at the store were great making recommendations and helping me get exactly what I needed. The delivery guys were also awesome and efficient.

Picture is very clear and crisp. Love the brilliant colors! Couldn’t be happier.

Love the TV! Perfect picture, good sound. Great service at the store.

Wonderful television. Used broadcast TV, Directv, wireless Hdmi and Airplay from my laptop and all play extremely well on this unit. Would highly recommend.

Some difficulty settings up. Use of remote is difficult.

Great screen, awesome gaming features. Only annoying thing is it not defaulting to last used input. (Could be a feature I haven’t found yet.)

Very happy with my new, LG TV. Easy to set up and it’s working perfectly!

Excellent picture. Like the control system after getting used to it.

LG is the only manufacture of OLED panels so they are the best! I like LGs user interface better than Samsung and especially Sony

Excellent picture, besides old westerns, sound is not good but planning on Sonos upgrade

The image quality is absolutely breathtaking couldn't be more happy

very pleased with the quality and look of this TV.

I was not overall pleased with this TV. The picture quality was ok, but there were on occasions where the picture was pixilated. Also, for a tv over 1800.00 should come with a voice remote. The Geek Squad set up the TV, however, I was not schooled on the features of the tv nor did it come with a user manual. Lastly, in order to exchange the tv for another tv, I will have to pay another 300.00 for set up which I was not told at the time of purchase.

I really thought that buying an OLED tv you would see the difference in picture but you can’t see any kind of difference in the picture quality at all

Is working ok for me right now so i will revie more and i will report more comments lat

I am extremely disappointed with this TV. I experience issues connecting to Wi-Fi on a daily basis. Every day, I spend anywhere from 15 to 30 minutes just trying to connect the TV to the network. My Wi-Fi service is working perfectly and is consistently connected to my laptop and phone without any issues. However, the TV repeatedly displays an “unable to connect to network” message. When I contacted Best Buy, I was informed that the earliest available service appointment is in 10 days. This delay is unacceptable, especially considering that I am a Best Buy Total/PRO member. Unfortunately, my membership status does not seem to make any difference in receiving timely support. I am very dissatisfied with both the product and the service. I need an immediate solution—either an expedited service visit or a replacement with a different brand. Waiting 10 days is not acceptable. Please advise on how this issue will be resolved as soon as possible.

Stunning picture, smart upgrades, but still not perfect I’ve been using the LG 65” C5 OLED for a bit now, and overall it’s an excellent TV—but it’s not flawless, especially at this price. Picture quality is the star. OLED still beats almost everything else, and the C5 delivers deep blacks, incredible contrast, and rich colors without looking oversaturated. HDR content looks fantastic, and brightness is improved over older C-series models, though it’s still not the brightest TV in a very sunny room. Great for gaming. If you game on PS5, Xbox Series X, or PC, this TV is outstanding. HDMI 2.1 on all ports, 4K at 120Hz, VRR, and extremely low input lag. It just works, no tweaking headaches. webOS is good, not great. The interface is fast and responsive, but it’s still cluttered with ads and suggestions. AI features are mostly hit-or-miss—some picture and sound adjustments help, others feel unnecessary. It’s fine once set up, but not the cleanest smart TV experience. Sound is average. The built-in speakers are acceptable for casual viewing but lack bass and depth. For a premium TV, a soundbar is almost a must if you care about audio quality. Design and build are excellent. Thin, premium-looking, and fits nicely in modern setups. The stand is sturdy, and wall mounting looks great. Bottom line: The LG C5 OLED is an outstanding TV for movies and gaming with top-tier picture quality. It loses a point for average audio, a busy smart interface, and premium pricing. If you want one of the best-looking TVs available and can add a soundbar, it’s easy to recommend. Would I buy it again? Yes—but only if found on sale