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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1903 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, vibrant colors, and easy setup of the 65" Class C9PUA Series OLED 4K UHD Smart webOS TV. They appreciate the gaming capabilities and the future-proofing provided by the HDMI 2.1 ports. While some find the remote control difficult to use and the TV expensive, concerns about burn-in and the unattractive design when wall-mounted are also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,903 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Gorgeous TV, best picture in all light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for sure the best TV I've ever owned. The colors are perfect and the interface is easy to use. Every time I turn this TV on, I'm wow'd by it, no matter how many times I do it. I use an external receiver and floor standing speakers, so I don't use the onboard speakers, so can't comment much on how those sound. I'd still recommend getting a soundbar at a minimum if you want to truly enjoy the sound as much as the picture. The only thing removing this from being a 5 star review is the dreaded Motion Smoothing option. One thing that has been bothersome is how often I have to turn this feature off. Some people may like the feature (though I have never met on) and so for them this may not be a problem. But even though I'm only using 1 input (everything runs through my receiver) I find this setting turning itself back on quite a bit when switching between my different inputs on my receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best Picture in the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG OLED series rightly holds claim to the best picture in the tv market. Almost every credible tech reviewer agrees. It is very expensive, but there are are other QLEDs out there that are just as or more expensive because of some unjustified namesake value, but none of them compare to the movie theater-like picture the LG OLED delivers. It is also unbelievably thin. The OLED technology provides the thinnest screen ever seen. The only reason I can't give it a 5-star review is that the built-in speakers are pedestrian at best. A week in, we caved and added a sound bar. This tv's speakers, disappointingly, were no better than that of the 15-year old Panasonic plasma it replaced. That said, if you have the budget, I'd recommend this tv. For $200-$500 you have several soundbar choices that will make the sound anywhere from good enough to nearly theater-like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Oled

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my brother as he wanted one just like mine. Loves the picture. Nothing better than an OLED !

    I would recommend this to a friend
  • Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    awsome tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the this TV. Me and my wife are both big into consul gaming and this tv really makes a difference in cooler and practically no latency. I will say that when installing it you will be amazed to how light it is. I would highly recommend greeting the protection plan for the tv though, because it is and OLED they do have an issue with bornin over long periods of time. But that is if you turn off some of the default settings. would defiantly buy it agene

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    TV AT A NEW LVL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV IS CRAZY GOOD WITH A CHANGE TO THE TV GAME! HDMI 2.1 AND ALL HDR PICTURE OPTIONS YOU CANT GO WRONG.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very futuristic feel, very easy to operate, awsome for gaming and 4k content. Expensive though glad I caught on black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, shows all the details you want or need in a picture. It has all the bells and whistles for internet use.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did so much research on new 4k TVs. Watched/read about TVs and this tv always came out on top. It's amazing the color and fps this tv outputs is astonishing. When I'm watching certain movies with scenes that are 24fps or lower it looks choppy because oled is fast response and I didn't before on my old 1080p led tv. This tv is highly recommended by reviewers. I chose this over the new LG CX tvs because of the deal I got on this and not much improvement going from C9 to CX

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality & for the price you can’t beat it. Great picture quality, easy to setup & use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing TV / Remote is disapointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying because this is my first large tv ever and I wanted to do it right. I chose to buy this model at Best buy instead of saving $50 on the price and getting an instant in store credit for $100 at Costco because this version ending in PUA is WISA ready and I wanted to be able to access that when/if it takes off. The picture is great, the sound for a TV is amazing! The only reason I didn't 5 star it is the remote is severely lacking. The channel / volume buttons are all black so you can't see them in a dark room. The play/pause buttons are really small and hard to find. And the rewind / fast forward are only one speed. It really needs to be backlit or at least make the buttons visible in a dark room. Also the magic pointer comes on very easily and it's not very intuitive on how to make it go away. Other than that I LOVE it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    Best TV I’ve ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture. Was worried about the burn-in issue that comes with OLED screens. But so far I’ve had zero issue. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Best tv on the maket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture possible. True black which allows you to see detail in the darkest scenes. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Phenomenal picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phenomenal picture in an impossibly thin screen. Excellent remote control, nice smart interface, and overall gorgeous TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, I returned the Samsung Q90t and purchased this and wow! Way better and if you’re wondering if you should pick up the OLED or QLED definitely go with OLED picture quality is better and you won’t have the blooming issue or the reflection on the tv of a rainbow because of the way Samsung added the wide angle view, which OLED still has a better viewing angle.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Excellent upgrade from our Oleg 55”.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the larger size TV in our family room. Amazing picture! Amazing color! Comes with great features too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55 inch a few years ago and then this 65 inch. Picture is amazing, worth every penny... can't beat oled!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am extremely happy with my smart 4K uhd tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the young man who explain all of the things that you should know about this large tv . The color and sharp clear picture is awesome. I truly believe that it was a great time for me to make this up grade. I was impressed by the way they kept me in the safe way to get it to my home. To me that was very important. A happy customer makes you wanna tell others how wonderful it was to have good people working with me. Thanks for your service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Just Stunning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has created a work of art in the AI ThinQ OLED 65 inch Flat Screen! The colors and the blacks are simply unbelievable! The screen is thinner than my iPhone, about a quarter inch thick! I didn’t want to go to sleep last night, I wanted to keep watching it! You will not go wrong getting one of these! Not a big fan of the magic remote, but hopefully it’s just learning curve issue. Word of advice, do not transport this flat screen on its front or back! Keep it standing up on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is fantastic and the magic/pointable remote makes it much easier to enter passwords/searches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the TV, made my wife very happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to put together. Be careful with the counter weight, it is very heavy. Follow the unpacking directions!

    I would recommend this to a friend
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