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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1903 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, vibrant colors, and easy setup of the 65" Class C9PUA Series OLED 4K UHD Smart webOS TV. They appreciate the gaming capabilities and the future-proofing provided by the HDMI 2.1 ports. While some find the remote control difficult to use and the TV expensive, concerns about burn-in and the unattractive design when wall-mounted are also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,903 reviews
  • Rated 5 out of 5 stars

    Excellent TV...picture, sound, etc. great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on January 1 and had it delivered, set up and an old plasma TV removed($19.99). The entire experience from purchase to delivery, set up, and removal was outstanding. Plus Best Buy had the lowest price in the area(Costco) and online. Highly recommend this LG OLED 65" TV and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV with great colors and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an avid gamer and wanted an upgrade from my LG 55' Smart TV so went with this on Black Friday. Saved $500 plus got the 10% back in rewards which helped me put towards a new TV stand. I'm huge fan of the G-SYNC technology in the new LG's so overall happy gamer and a nice new upgrade for my man cave!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Stop shutting off automatically

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. I’d give it a 5 if the darn thing didn’t shut off all the time. I fixed it in settings and it still shuts off! Really annoying!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Software needs help

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture, software is definitely not as good as our older plasma Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you can find the C9, buy it instead of the CX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True 2.1 hdmi, eARC, Gsync support. This TV is one of the best options for any TV, including the newest LG OLED panels. Deep blacks, amazing Dolby Vision, and great internal speakers make this a no brainer if you have a bit of disposable income. Made my 2015 4k Samsung LED look like a toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded after 13 years to this beautiful TV. Great image quality, a plethora of settings, and a fantastic upgrade. Definitely challenging to put together even with a friend, if only because I was afraid of damaging the unit. Watch a video in case you aren't sure how to fit everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. I had delivered to our house. I did not have the delivery team set it up. I suggest you have the team set up. It was a little difficult because of size and weight. We did have a few glitches at first but was able to work out with tech support. We would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV, beautiful picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Best Buy was terrific, though I did know what I was looking for. They did price match, and the price I had was within $5.00. They delivered the TV when they said they would. Overall an exceptional experience, I would recommend Best Buy to anyone. Love the TV by the way!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has many nice features but I have not had the time to use them all yet. There definitely are barker black tones in this TV

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 3 out of 5 stars

    Good But Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great but it has certain flaws, feels like when I’m watching it I’m getting a pop up out effect. Colors and Screen it’s self are beautiful however returned and got the Sony OLED if you don’t mins the pop out like effect get this TV if you want the best of the best go with the Sony, had the Sony for 2 days and don’t regard. Also the stand this tv connected to is extremely heavy for no reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture absolutely love it! Wish was easier to add apps. Recommend adding Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG OLED is a must have for any entertainment junkie! You get every dollars worth. I spent a couple extra hundred dollars purchasing from Best Buy because I know the customer service would be great, and I was right! The delivery guys were awesome and helped set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 4 out of 5 stars

    Great Flat Screen Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Flat-screen is amazing. The Color and Richness of the system has been fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good picture, but could use more backlighting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the thinness. Not that much better than Q-LED for a substantially higher price. Needs to add 3D to options on this TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is a fine TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did quite a bit of research and decided to grab this TV over a Samsung QLED in the same price range. I made the right decision. This TV’s visuals are stunning. The interface is super intuitive and the features are great. The C9 is the absolute best bang for your buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected, this my 2nd OLED TV and will plan to be getting another. Also bought a Samsung and prefer the LG over Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV but I'll stick with my plasma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get used to Plasma its hard to get used to anything else. While the picture is crystal clear on this TV I find found that things don't look "real", almost animated in some cases. The skin of people looked like it was computer generated and the motion of people looked (for lack of a better word) robotic. I think it's more of the technology than the TV but I'm still missing my plasma.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture and processing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my main viewing area. I have 2 other LG OLED TVs and they have been very good. My grandson already broke 2 regular LED TVs by throwing toys at the screen but these OLED screens have been able to withstand the most destructive force on earth - chikdren (Ha).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The overall best display money can buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OLED tv and I couldn't be happier. There are plenty of good professional reviews out there (such as rtings.com) so I suggest doing some research if you are unsure. However if you want to save some time and effort just go ahead and buy it now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great pic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Don’t like LG required agreements for use of my info in order to use many services. Sound lacking.

    I would recommend this to a friend
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