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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1903 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, vibrant colors, and easy setup of the 65" Class C9PUA Series OLED 4K UHD Smart webOS TV. They appreciate the gaming capabilities and the future-proofing provided by the HDMI 2.1 ports. While some find the remote control difficult to use and the TV expensive, concerns about burn-in and the unattractive design when wall-mounted are also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,903 reviews
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great used as a PC monitor as what it's intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it as a PC monitor and I am very pleased, due to it's HDR as well as UHV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG TV. Would highly recommend this 4K OLED tv. The picture quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Remote control

    Rated 5 out of 5 stars

    Absolutely Amazing Set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has done it again with OLED C9 series TV - it is one of the best TVs currently on the market! Last year it was LG’s C8 OLED TV and one would not think that there was any way to improve it and make it better, however LG engineers had a lot to offer and made OLED C9 series stand out once again. I thought I would never say that, but I find this TV almost perfect in its design and function. First of all, I’ll throw some technical terms out there: HDMI 2.1, eARC, Variable Refresh Rate , HDR10 - all these are new upgrades and best of all, they futureproof this TV for the years to come. LG also improved and upgraded its Alpha 9 to Gen 2 processor which is responsible for image processing with the help of AI (artificial intelligence) as well as AI enabled sound improvements and even its smart functions are being AI analyzed (WebOS with ThinQ AI). Basically, all the above mentioned features make this TV produce superb image quality, amazing quality sound and ease of use in navigation whether you are you switching inputs or changing something in the Settings. I believe these are pretty important things as we are all looking for these features when buying a new TV. I am also impressed by the aesthetics, i.e. design of this TV: it has a very thin OLED panel that is supported by a pretty hefty stand that gives me a lot of confidence that this TV is very stable (last year model, not so much). Even the back panel looks very clean and has cable management system to make it all tidy. The stand itself with its angled edges does not protrude a lot and functions as a virtual 5.1 surround sound distributor as the speakers are located right above it, and man does this TV sound great! As I mentioned earlier, its WebOS has been improved and is easy to maneuver around, all your Apps, inputs are intelligently organized. To make it even easier to navigate menus, LG gives you their Magic Remote. Its rubbery button layout is nice and has Netflix, Amazon Prime Video devoted buttons to start up your movies. The Mic button activates Google Assistant and with the help of voice commands you can change channels, turn your TV off, check weather - the sky is your limit. And if you like Amazon Alexa, LG will be bringing an update later on to enable the assistant. Also support for Apple AirPlay 2 is coming later this year too. All in all, LG OLED C9 is an outstanding TV with superb PQ, pure blacks, popping colors, excellent off angle viewing, crisp sound and simply an engineering beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the picture. Great smart qualities.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking at the OED technology for several months. I finally decided to upgrade to this TV. I am perfectly satisfied and got to work with some of my favorite Best Buy people. At my age, I really need a Geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best OLED for movie/gaming/TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great open box price! If open box avail and you are looking for an OLED. This is the version to get. Future proof for upcoming gaming consoles and high performance pc gaming. Best 4K viewing experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had this television for a few weeks now and I couldn’t be happier with my purchase. Though technically it’s my second because I had to return the first one due to a dead screen. I still love the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv. Amazing picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend this tv for anyone wanting great picture and smart tv all in one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit looks good and was easy to set up. I am steal learning what all it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. First one was replaced due to problems with the screen. I won’t know if LG has improved or fixed the issue as my first one was just coming up on being out of warranty when the issue showed up. So time will tell. Lots of bells and whistles. Great price point for a Magnolia level TV. 4 stars since the picture quality is slightly less than the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bold colors. Sharp picture. The only thing I don't like it the apple music pop up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Actually trying to get help and make the purchase as well as getting delivery was the hardest process I’ve ever experienced. It’s as if Best Buy doesn’t really want to sell stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    excellent colors thin screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. The picture is amazing and the colors are very sharp. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    wonderful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying watching our new TV Picture quality if fantastic - color is right on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great looking tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great. The tv looks beautiful. Was a snap to mount being much lighter then the one that was in its place previously. The black level is brilliant, making any sci fi set in space really pop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV for 2021-2022

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how thin this tv is! Easy set up, amazing graphics, beautiful colors! I need one of these in every room, you can’t look at another tv after this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, perfect for every day use as well as playing console/PC games. CX and C9 are very similar but the CX lacks DTS decoding so that was one of the deciding factors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture good quality I watch lots of sports and in HD looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV! BLACK IS BLACK! NO FAKE BRIGHTNES

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV in my house that is not Samsung. And want to throw to trash all of them now! OLED IS ANOTHER THING! Trust me as a Graphic Designer and PC Gamer, this TV ACCOMPLISH ALL MY NEEDS!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Love the colors and the apps available are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic and I love the software that comes with it. Very little reason to use my Apple TV. The only app I'm missing is HBO Max. I hope they put that app soon in the LG store.

    I would recommend this to a friend
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