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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1903 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, vibrant colors, and easy setup of the 65" Class C9PUA Series OLED 4K UHD Smart webOS TV. They appreciate the gaming capabilities and the future-proofing provided by the HDMI 2.1 ports. While some find the remote control difficult to use and the TV expensive, concerns about burn-in and the unattractive design when wall-mounted are also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,903 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lg OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate for this make and model LG OLED 2019

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't pass on the great price I got it for. Seems like a slight upgrade to the C8. Gaming is amazing! Still have some small things to figure out but its awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen resolution is excellent as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, the fact that LG does not have HBO GO was disappointing on two levels: LG doesn't have it Best Buy didn't know that...and that included the GEEK team that visited my home after the purchase to try to bring it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was impressed with the unpacking instructions and use of the carton materials to hold TV while attaching the stand. Was able to set it up within our existing surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning TV, best picture and video quality I've seen. With new update, supports 4K 120hz via any NVIDIA series card 1660ti or 20 series and higher. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OJ oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best tv i could have ever brought my first time purchasing such an tv and Joshua was my salesman he was excellent me and my husband returned back to purchase more items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IG 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales person , excellent delivery, excellent person that came out and set up the TV. I will buy from Best Buy again. Thanks and God Bless you all stay safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase, service and installation. Everything went smoothly. Communication was excellent and customer service was very good. Very pleased with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy COVID practices was amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COVID best practices along with tech services was awesome! They wore their mask all the time and helped us set things up so we could understand it! First class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks really good. Shinny things on the TV seem to sparkle a lot more on this display. UI is pretty good to. Integration with Google Assistant is useful aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thin and has a great view from any angle. I also like the built in apps. No need to broadcast my phone to it even though you can do that if you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend it. Best tv ever im really happy with this tv. The only thing i don't like is that it doesn't support Google cast for some apps only for YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my new TV at 9:30 on Monday morning after my old one died, and I had my new TV delivered at 9:30 Tuesday morning. I was able to hook it up quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent. The technicians were knowledgeable and friendly with all aspects of the job. they went above and beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal picture very easy to use menus.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV so far has exceeded all expectations. The user interface and apps are quick and responsive. I've had no issues streaming from multiple services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great picture but:

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture but I returned it. First the "magic remote" is not compatible the set top with our local cable provider. The guide would not show up. The magic remote is very useful and I was told that it should work. Best Buy should have known it would not since it is the only cable provider in town. Neither LG, Best Buy Geek squad, or the local cable provider could solve. Second the TV is very unattractive hanging on the wall. 70% is very thin (about 1/4") and the bottom foot or so is about an inch and half. It would have been more attractive is the size was the same all the way around. I expected to be able to count it about 1" from the wall. Instead it was closer to 3 to 4".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are still on the fence and seriously looking at this TV you will not regret buying it. Tons of great features & well worth the money invested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb TV for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for 4k gaming. The colors, resolution, response time are all amazing. Couldn't recommend enough. Works great for Xbox One X and PS4 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to treat myself to a quality television, boy is this quality!! picture resolution is unreal. Clarity is so good you can see actors skin pores!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Open Box‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin the salesman, spent so much time on the phone with me. I bought the television the very next morning. It was an open box return. Works perfectly.

    I would recommend this to a friend
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