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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1903 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, vibrant colors, and easy setup of the 65" Class C9PUA Series OLED 4K UHD Smart webOS TV. They appreciate the gaming capabilities and the future-proofing provided by the HDMI 2.1 ports. While some find the remote control difficult to use and the TV expensive, concerns about burn-in and the unattractive design when wall-mounted are also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,903 reviews
  • Rated 5 out of 5 stars

    Nice smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived within the appt window, with masks in place and hooked up the TV,& Sound system w/o any real issues! Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best TV on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV is incredible. it is super fast, you can switch between any app no problems or lag. with this TV is in your budget go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Samsung plasma with this oled LG TV, it's brighter and of course the 4K HD is what I bought it for and am not disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technology Great, But not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve went into the store intending to get another Samsung, which we have had before and really like. The salesman showed us some other options and we really liked all the new tech on this model. We were going to install it ourselves, but the rep said he wouldn’t recommend it if we had not handles that type of OLED screen before and he showed us how thin it was. So we had the Geek Squad domthe install and they were great. However after a about a week of using it, we decided it wasn’t the right fit for us. The Samsung interface was difficult to navigate and the sound was very sophisticated and difficult to adjust to our liking. My husband hears bass very well, and treble very little. We could never find a happy medium on this TV so we brought it back and got the Samsung

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the wireless capabilities.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting rid of a pile of cables and wires was great. Having all our video and audio capabilities in one place is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color is exceptional.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed new TV. The colors are amazing. I’m still figuring out all the advantages of the 4K but what I have learned so far is exciting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Crystal Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box TV. It was in great condition and I got a great price. I love the open-box buys and saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED TV is really great! Good for watching movies with dim light! And the details are accurate! No regrets on purchasing this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dosen't interface with my Sony theater very well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG tv changes Sony receiver imputs erratically when reviewing tv channels or switching speaker output. Its irritating to have to reset back to the previous input. My original Sony tv interfaced seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV, such clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old plasma TV went out recently so had to quickly research new TV's for the Living Room. Completely happy with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing purchase. The clarity, ease of setup and service from Best Buy. Delivered ahead of schedule and with care and concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This unit was my second OLED LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version included Internet TV option which provides over 400 HD internet channels built into the TV tuner The Geek Squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for movies and gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before purchasing. LG’s OLED panel is beautiful! 4K movies and PS4 gaming look amazing in HDR!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture! So wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv! Installation was a bit difficult due to the size and weight of the base but wall mounting would be a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice picture -- won't connect to internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this tv has a great picture but don't plan on using any of the spart features as it seems the wireless cards in this whole line of LG tv's is garbage I returned the one I had and got an upgraded model and the CX and it has the exact same problem. The advice you find online says to unplug the tv and and reset it and it may work or else a factory reset. I didn't have luck with either but it will sometimes connect to my phones hot spot. I say there should be a class action law suit to address LG's continued shipping of a product they know by now is inferior.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Excellent TV for 4K movies!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you watch a lot of 4K movies, this TV is amazing. If you only watch cable, I’d say save your money and get something cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase history issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good OLED TV, that I have never purchased. Bestbuy's purchase history on my account has a bug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv, good quality only complain would be that it’s on the pricey side and remote control a bit confusing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and pretty quick process. TV is awesome, jut finally got a cool sound bar for it, but absolutely love the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prince of OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only tv better than the LG 65C9 is the LG 77C9. Best TVs anywhere! I liked the 77” so much I had to get the 65” too

    I would recommend this to a friend
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