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Customer Ratings & Reviews

Your price for this item is $429.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 4188 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the LG 65" Class CX Series OLED 4K UHD Smart webOS TV (2020) for its exceptional picture quality, vibrant colors, and smooth gaming experience. They appreciate the easy setup, thin design, and user-friendly remote control. While some find it expensive, many believe it's worth the investment. A few concerns mentioned include potential burn-in and the quality of the built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,188 reviews
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Love the TV! I'm a fan of LG

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible TV to say the least. When scene in moves or anything else go black they do exactly that go black. The entire room will go pitch black. When I first got this tv turned out the lights and watched a movie I thought it cut out on me because it looked like everything shut off. I'm spoiled and will never go back. PS5 runs like a champ on the bad body too. On board sounds is decent but, I have the paired up with the new Nakamichi Shockwafe 9.2 and for the money it can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Deep blacks and excellent color range. 120hz for my gaming needs. 4 HDMI 2.1 ports. There are no complaints on this model of the LG CX

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED for the win.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I tried 2 Samsung QLeds and on both colors looked washed out and worse than the 8 year old LCD Samsung I was replacing. Finally decided on either the LG CX or the Sony A8H. A lot of reviews say the TVs are similar with the Sony having a slightly better picture. The LG was about $500 less and that was enough for me to get the LG. I love the decision I made. The picture is amazing and deep colors. 4K content is great and the PS5 comes to life on this. I bought the 65 inch and liked it so much I just bought the 55 inch for the other room. Also the remote is pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I love this LG TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG 65” CX Series OLED 4K UHD smart WebOS TV. I’ve had it for a month now. I replaced an older 55” tv and I could not be happier. This LG is state of the art. The picture is spectacular, excellent ease of control use. I love the internet access to Netflix and Amazon and YouTube. LG gives many free channels with the purchase of their TVs as well. I am somewhat disappointed with the audio quality in general and a sound bar would be a nice addition in the future. I am still discovering settings and finding my way around but I’m enjoying having this television immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Perfect for Next~Gen consoles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I've ever owned. Finally pulled the trigger on a tv that cost over 2Gs at the time. I had buyer's remorse for about a day but when I got my PS5 & played ASTRO's Playroom! And watch the Madalorian on it I knew it was worth it. I wanted to have a TV that could run the PS5 & Series X at there highest refresh rate this is my dedicated game room TV. Coming from a Sony Bravia 950G which I gave to my son a TV & still love. It's really night and day. The Perfect blacks on this Oled did it for me. It's hard to go back to a lcd with mediocre local dimming.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality
    Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Had it for six months, no issues with burnin so far. Use it for streaming movies and gaming. Great paired with a nice sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Oled

    Rated 5 out of 5 stars

    Awesome Picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Samsung Q70. I didn't think that I would honestly see that big of a difference. Boy, was I wrong. OLED is the way to go. You don't realize how deep blacks can be until you see this picture. Dolby Vision is phenomenal! I couldn't go back now. Screen burn in is a non issue with this TV. LG has come a long way with tech regarding screen retention. Buy it. My entire family looks awed and glued to the screen when watching literally anything. Makes movies from 20 years ago look like they came out this year. Buy it. You'll be glad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    The CX OLED hype is real

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said about this gorgeous TV that hasn’t already. The picture quality is superb. Deep inky black levels. Beautiful colors and contrast. This is the type of TV that lasts for 5+ years. The ONLY con I will mention is the screen is quite reflective. So if you have a bright living room with lots of sunlight shining on the screen then this might not be the best choice. Perhaps go with a mini-LED instead. Otherwise, this is the best TV you can get.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    Amazing TV if it's within your price range!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is absolutely stunning, and it's a little frightening how smart this smart TV gets! I do a lot of gaming and only have a little worry about potential burn-in issues; however, if you have those worries I would check out the several YouTube channels which have been tracking image burn-in on OLEDs by running channels for 10,000+ hours. They alleviated my concerns rather quickly (that, and I bought the protection plan from Best Buy- HIGHLY RECOMMEND!!). You're not going to find very many TVs which beat this one for image fidelity, rich blacks, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    First oled tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lg oled tv is amazing. Greatest picture I've ever seen on tv. Especially it has fantastic blacks. I have ps5 and xbox series x. I connected them to it and felt like I upgraded my consoles as well. The tv has 4 hdmi 2.1 ports which allow me to run 4k 120hz gsync/vrr with hdr. The pc mode enables 4:4:4 chroma subsampling which means I can use it as a monitor too. The only thing I am worrying about is that there is a risk of permanent burn-in. So far I am extremely happy with this TV. Now I am waiting for the lg sp11ra soundbar for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding picture / easy to use Smart TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, incredible color, and the system is easy to use. I had Geek Squad install so I can't speak to set up. Very happy with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Go for the OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG OLED! I am surprised every time the screen goes to black and think the tv turned off. I was also amazed at how thin it is; like a cell phone. I didn't relax until it was fully mounted as I didn't want to crack the screen. This is my first 4K tv. The detail is awesome. I have a Sonos Arc, Sub, Surrounds setup. The immersive experience of sight and sound is great. The magic remote took me a few days to get used to, but now I like it. The only reason I gave this 4 stars instead of 5 is due to the onboard apps available. There are some apps that I used with my Roku that I couldn't get on the LG store, so have to also use my Roku, which is not a 4k product, so unless I upgrade my streaming device I can't get the 4k detail. Spend the extra money and go for OLED, you won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Finally, a TV picture better than plasma!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from a 1080p Panasonic plasma TV, and this is the first 4K television I’ve seen personally that genuinely feels like an upgrade. I never cared for the look of LCD TVs. I can’t wait to view 4K content when I receive my PS5, but existing games on my PS4 look phenomenal, especially games that support HDR. The rich color, vibrant without being over-saturated, combined with the absolutely black blacks is truly stunning. I always loved the quality of a plasma TV’s picture, and this OLED TV is the first I’ve seen that truly feels like an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Great for any entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever purchased full-stop. Great for games with adaptive refresh rate and great for movies with a true black.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I ever purchased. I always had Samsung TV's but needed an upgrade since the Samsung was over 5 years old and had burn spots on the picture. I wanted a TV with 2.1 HDMI ports to support my X Box Series X and PS5. The picture perfect and amazing. And being able to play the next gen consoles at 120hz is truly a game changer. Attaching the stand to the TV was a little confusing in the instructions so looked up a video on YouTube, but other than that I would highly recommend this TV, especially for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 4 out of 5 stars

    Sony 900 or LG CX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG OLED tv 65 inch and Sony x900h 75 inch . So I comparison this 2 . Price : they are only 100 dollars difference Picture: they have the same picture quality . What you get with the LG is the color seem more pop. But with Sony you get 75 inch Web Os: This is personal experience. I like LG web os better than Sony google interface. Gaming and tv show experience: LG have better gaming Experience. Both LG and Sony are able to give you a good time with tv show Sound : LG have much better sound quality Smart divide connection: they can easily set of smart device. But I still can't connect the Lg to my Echo Summary: With LG you get a Little Better in color. With Sony you get 75 inch with 100 cheaper BTW: if you plan to get the SONY OLED (not the x900 that I mention above), SONY Oled don't have HDMI 2.1

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever used. Amazing picture quality; Xbox Series X looks fantastic on it and is buttery smooth at 120hz. It's nervewracking to get it wall mounted as the panel is SUPER thin. Like just over 1/4" thick. Be extremely careful and deliberate about setting this thing up. Otherwise, fantastic TV. Sound is meh, but it's a TV, what do you expect. Get a soundbar, at least. We use a couple HomePods as our TV speakers with our Apple TV 4k, so we're fine on that front. Otherwise, great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED65CXPUA TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for about a month now and so far, the picture is great. The base of the TV is quite heavy and rather large and the TV itself is very thin making it hard to pick up and place on furniture. There are plenty of UTube videos on how to assemble and adjust picture. I was happy to learn that the magic remote is a universal remote; however, the red laser pointer on the remote needs some tweaking. It is slow to respond to commands and can be quite frustrating. Overall, I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It Looks Insane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth about replacing my 2013 Samsung 1080p tv. It was fantastic when I bought and still looked great. I watched/read tons of reviews and landed on the LG CX OLED. It’s way better. Insanely better. If you’re still using a 1080p tv and appreciate picture quality, just get it. Built in OS is smooth, intuitive, and simple. HDR/Dolby Vision picture is mesmerizing. We just watched the Super Bowl on it (which was broadcast in 1080p but upscaled by the TV) and I wondered to myself if it could look any better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful. You need to see it in person to believe it. The LG software is pretty easy to use too. Remote essentially acts like a Wiimote so you can just point at whatever you want to do. No comments about the speakers since I use external speakers anyway. OLEDs do have an issue with burn in so make sure you don’t leave the same picture on screen too long. Geek Squad’s warranty covers burn in so that may be something to consider

    I would recommend this to a friend